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Remote Unified Communication Administrator Jobs (NOW HIRING)

Dell, Inc.

Unified Comms Engineer - Federal Customer

MD · On-site +1

TS/SCI Clearance required) Job summary The Unified Communications Engineer supports Dell Mission ... Key responsibilities • Administer and support voice, telephony, conferencing, or collaboration ...

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Remote Unified Communication Administrator information

What is the difference between Remote Unified Communication Administrator vs Remote Network Administrator?

AspectRemote Unified Communication AdministratorRemote Network Administrator
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentFocus on communication systems like VoIP, video conferencing, collaboration toolsManage and troubleshoot network infrastructure, routers, switches
Industry UsageIT, telecommunications, corporate communicationIT, enterprise networks, data centers
Search & Comparison IntentUnderstanding roles in communication systems, certifications, job dutiesNetwork setup, security, infrastructure management

The Remote Unified Communication Administrator primarily manages communication platforms such as VoIP and video conferencing, focusing on collaboration tools. In contrast, the Remote Network Administrator handles network infrastructure, including routers and switches. Both roles require networking certifications but differ in their core responsibilities and work environments. Candidates interested in communication systems should compare these roles to find the best fit for their skills and career goals.

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Infographic showing various Remote Unified Communication Administrator job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution.

Unified Comms Engineer - Federal Customer

Dell, Inc.

MD • On-site, Remote

Full-time

Posted 16 days ago

Job description


Unified Comms Engineer - Federal Customer (Chantilly, VA)
(on-site 5 days per week: TS/SCI Clearance required)
Job summary
The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The ideal candidate brings strong UC fundamentals, customer-facing problem solving, and the ability to maintain dependable collaboration services under mission requirements.
Key responsibilities
• Administer and support voice, telephony, conferencing, or collaboration platforms
• Troubleshoot service issues involving call quality, endpoints, connectivity, or platform configuration
• Support implementation, upgrades, and integration of communications solutions
• Maintain documentation, diagrams, operating procedures, and support records
• Coordinate with network, systems, and field teams on platform dependencies and changes
• Support user issues, service requests, and operational continuity activities
• Contribute to testing, validation, and service improvement efforts
• Help ensure secure, stable, and supportable communications capabilities
Required qualifications
• Experience supporting unified communications, VoIP, telephony, or collaboration environments
• Strong troubleshooting and customer-support skills
• Familiarity with endpoint integration, platform administration, and service support processes
• Understanding of network and QoS concepts related to voice and collaboration services
• Ability to work onsite in a secure environment
• Active TS/SCI and ability to maintain access as required by the program
Preferred qualifications
• Experience with Cisco UC or similar platforms
• Experience with video, AV, conferencing, or call-management environments
• Familiarity with SIP, secure voice, or enterprise communications architectures
• Experience in government or classified environments
• Lead experience guiding standards, design choices, or junior engineers
Work environment / program context
This role supports communications capabilities that users depend on every day.
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About DELL

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Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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