While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
Commissions Administrator
$80K - $100K/yr
Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution ... This fully remote role is open to U.S.-based candidates only and is responsible for the ...
Commissions Administrator
$80K - $100K/yr
Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution ... This fully remote role is open to U.S.-based candidates only and is responsible for the ...
ServiceNow Administrator (Remote) Duration: 6 Months Location: Remote Only W2 candidates are ... Strong communication, troubleshooting, organizational, and rapid task switching skills. Preferred:
ServiceNow Administrator (Remote) Duration: 6 Months Location: Remote Only W2 candidates are ... Strong communication, troubleshooting, organizational, and rapid task switching skills. Preferred:
Sales and Business Development Representative
Las Vegas, NV · Remote
$40K/yr
Unified Communication architecture, implementation, and management have been the hallmark of ECF ... This is a remote position.
Quick apply
Sales and Business Development Representative
Las Vegas, NV · Remote
$40K/yr
Unified Communication architecture, implementation, and management have been the hallmark of ECF ... This is a remote position.
While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
While this is a remote position in the US, we are accepting candidates from the central and eastern ... Knowledge of VoIP technologies and Unified Communication systems. * Proficient in using performance ...
Sr WebEx Contact Center Engineer
Fort Myers, FL · On-site +1
$50.37 - $65.48/hr
Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...
Sr WebEx Contact Center Engineer
Fort Myers, FL · On-site +1
$50.37 - $65.48/hr
Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...
Remote Epic Administrator
Tulsa, OK · Remote
$82K/yr
Epic Administrator Location: Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8 ... Strong problem-solving and communication skills * Ability to work flexible hours, including after ...
Quick apply
Remote Epic Administrator
Tulsa, OK · Remote
$82K/yr
Epic Administrator Location: Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8 ... Strong problem-solving and communication skills * Ability to work flexible hours, including after ...
Contracts Administrator Location: Remote Employment Type: Part Time Education: Bachelor's degree in ... Strong written and verbal communication skills. * Proficiency with Microsoft Office (Word, Excel ...
Quick apply
Contracts Administrator Location: Remote Employment Type: Part Time Education: Bachelor's degree in ... Strong written and verbal communication skills. * Proficiency with Microsoft Office (Word, Excel ...
Cisco Unified Communications Manager (CUCM) * Unity Connection * IM & Presence * Expressway * CUBE ... Microsoft Teams Voice Engineering Expert / Administrator certifications Consulting and leadership ...
Cisco Unified Communications Manager (CUCM) * Unity Connection * IM & Presence * Expressway * CUBE ... Microsoft Teams Voice Engineering Expert / Administrator certifications Consulting and leadership ...
Hi, Our premier direct client is looking for a seasoned 100% remote - Aspen Unified Scheduler OR ... MUST have sellar communication / interpersonal skills, MUST have longevity / work history (NO JOB ...
Hi, Our premier direct client is looking for a seasoned 100% remote - Aspen Unified Scheduler OR ... MUST have sellar communication / interpersonal skills, MUST have longevity / work history (NO JOB ...
... and remote users. * Direct a team of telecom engineers and administrators responsible for ... Extensive knowledge of enterprise voice and unified communications technologies, including ...
... and remote users. * Direct a team of telecom engineers and administrators responsible for ... Extensive knowledge of enterprise voice and unified communications technologies, including ...
Subcontract Administrator (Remote)
$75K - $90K/yr
... fully remote within the United States. Responsibilities The Subcontracts Administrator (III) ... Demonstrating strong interpersonal and communication skills to deal effectively with other ...
Subcontract Administrator (Remote)
$75K - $90K/yr
... fully remote within the United States. Responsibilities The Subcontracts Administrator (III) ... Demonstrating strong interpersonal and communication skills to deal effectively with other ...
... unified communications into a single, flexible solution. At Telegent, we move fast, think ... Comfortable operating in a remote, high-autonomy environment * Strong written communication skills ...
Quick apply
... unified communications into a single, flexible solution. At Telegent, we move fast, think ... Comfortable operating in a remote, high-autonomy environment * Strong written communication skills ...
Microsoft 365 Administrator
Issaquah, WA · On-site +1
$85K - $115K/yr
... remote locations, in partnership with the IT Infrastructure Team. This role supports the health and ... Open and manage support cases with Microsoft Premier/Unified Support. * Perform other duties as ...
Microsoft 365 Administrator
Issaquah, WA · On-site +1
$85K - $115K/yr
... remote locations, in partnership with the IT Infrastructure Team. This role supports the health and ... Open and manage support cases with Microsoft Premier/Unified Support. * Perform other duties as ...
Microsoft 365 Administrator
Issaquah, WA · On-site +1
$85K - $115K/yr
... remote locations, in partnership with the IT Infrastructure Team. This role supports the health and ... Open and manage support cases with Microsoft Premier/Unified Support. * Perform other duties as ...
Microsoft 365 Administrator
Issaquah, WA · On-site +1
$85K - $115K/yr
... remote locations, in partnership with the IT Infrastructure Team. This role supports the health and ... Open and manage support cases with Microsoft Premier/Unified Support. * Perform other duties as ...
Kafka Administrator - Remote
Jersey City, NJ · On-site +1
Remote project Job Summary: The Apache Kafka Administrator is responsible for designing ... Strong communication and collaboration skills to work effectively with cross-functional teams.
Kafka Administrator - Remote
Jersey City, NJ · On-site +1
Remote project Job Summary: The Apache Kafka Administrator is responsible for designing ... Strong communication and collaboration skills to work effectively with cross-functional teams.
Systems Administrator WMS Remote
Irving, TX · Remote
$90K - $110K/yr
Systems Administrator (Warehouse Management System - WMS - Remote Position Type: Full-Time | Remote ... Excellent communication and interpersonal skills to interact with diverse teams and stakeholders.
Systems Administrator WMS Remote
Irving, TX · Remote
$90K - $110K/yr
Systems Administrator (Warehouse Management System - WMS - Remote Position Type: Full-Time | Remote ... Excellent communication and interpersonal skills to interact with diverse teams and stakeholders.
Systems Administrator WMS Remote
Irving, TX · Remote
$90K - $110K/yr
Systems Administrator (Warehouse Management System - WMS - Remote Position Type: Full-Time | Remote ... Excellent communication and interpersonal skills to interact with diverse teams and stakeholders.
Systems Administrator WMS Remote
Irving, TX · Remote
$90K - $110K/yr
Systems Administrator (Warehouse Management System - WMS - Remote Position Type: Full-Time | Remote ... Excellent communication and interpersonal skills to interact with diverse teams and stakeholders.
Remote Unified Communication Administrator information
What is the difference between Remote Unified Communication Administrator vs Remote Network Administrator?
| Aspect | Remote Unified Communication Administrator | Remote Network Administrator |
|---|---|---|
| Certifications | CCNA, CCNP, Cisco Collaboration certifications | CCNA, CompTIA Network+, Cisco certifications |
| Work Environment | Focus on communication systems like VoIP, video conferencing, collaboration tools | Manage and troubleshoot network infrastructure, routers, switches |
| Industry Usage | IT, telecommunications, corporate communication | IT, enterprise networks, data centers |
| Search & Comparison Intent | Understanding roles in communication systems, certifications, job duties | Network setup, security, infrastructure management |
The Remote Unified Communication Administrator primarily manages communication platforms such as VoIP and video conferencing, focusing on collaboration tools. In contrast, the Remote Network Administrator handles network infrastructure, including routers and switches. Both roles require networking certifications but differ in their core responsibilities and work environments. Candidates interested in communication systems should compare these roles to find the best fit for their skills and career goals.
What cities are hiring for Remote Unified Communication Administrator jobs? Cities with the most Remote Unified Communication Administrator job openings:
What are the most commonly searched types of Unified Communication Administrator jobs? The most popular types of Unified Communication Administrator jobs are:
What states have the most Remote Unified Communication Administrator jobs? States with the most job openings for Remote Unified Communication Administrator jobs include:
What job categories do people searching Remote Unified Communication Administrator jobs look for? The top searched job categories for Remote Unified Communication Administrator jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
IT Support Manager
DRAFT-------Bhawna is in the process of updating the JD.
Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee IT support operations, ensuring our clients receive timely, efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zones.
Your Role:- Manage, mentor, and develop a team of IT support technicians.
- Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service.
- Develop and implement IT support policies, procedures, and best practices.
- Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement.
- Analyze and report on support metrics to identify areas for improvement.
- Serve as a point of escalation for advanced technical support issues.
- Maintain a comprehensive knowledge base of support procedures and technical solutions.
- Ensure team adherence to service level agreements (SLAs) and quality standards.
- Develop training programs for staff to enhance technical skills and customer service capabilities.
- Stay current with industry trends and emerging technologies to continuously enhance support services.
- Participate in IT projects and initiatives to improve overall business operations.
Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base.
Your Background:
- 7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role.
- Bachelor’s degree in Information Technology, Computer Science, or related years of experience in IT.
- Strong understanding of IT service management (ITSM) frameworks.
- Strong Microsoft experience and working knowledge of all products.
- Must have experience in triaging IT ticket requests.
- Proven leadership and team management skills.
- Excellent problem-solving and analytical abilities.
- Exceptional verbal and written communication skills.
- Ability to work in a fast-paced environment and manage competing priorities.
- Strong customer service orientation and a commitment to excellence.
- Familiarity with ticketing systems, remote support tools, and network troubleshooting.
Preferred:
- ITIL certification or other relevant IT service management certifications.
- Experience working in the telecommunications or software industry.
- Knowledge of VoIP technologies and Unified Communication systems.
- Proficient in using performance metrics and KPIs to drive team effectiveness.
What We Offer:
- Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period
- Flexible PTO plan & Company Holidays
- Employee Stock Option Purchase Plan
- 401K with matching
- Entrepreneurial work environment partnered with high-growth career opportunities.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
You must be authorized to work in the United States full-time for any employer. No agencies, please.