ZipRecruiter

Log In

2

Full Time Unified Communication Administrator Jobs

next page

Showing results 1-20

All JobsUnified Communication Administrator JobsFull Time Unified Communication Administrator Jobs

Full Time Unified Communication Administrator information

What is the difference between Full Time Unified Communication Administrator vs Network Administrator?

AspectFull Time Unified Communication AdministratorNetwork Administrator
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentFocus on VoIP, video conferencing, collaboration toolsFocus on network infrastructure, security, and hardware
Industry UsageTelecommunications, IT services, large enterprisesIT departments across various industries
Job FocusManaging unified communication systems and toolsManaging network hardware, security, and connectivity

While both roles require networking knowledge and certifications, the Full Time Unified Communication Administrator specializes in communication systems like VoIP and collaboration tools, whereas the Network Administrator focuses on overall network infrastructure and security. The roles often overlap but serve distinct functions within IT teams.

More about Full Time Unified Communication Administrator jobs
What cities are hiring for Full Time Unified Communication Administrator jobs? Cities with the most Full Time Unified Communication Administrator job openings:
What are the most commonly searched types of Unified Communication Administrator jobs? The most popular types of Unified Communication Administrator jobs are:
What job categories do people searching Full Time Unified Communication Administrator jobs look for? The top searched job categories for Full Time Unified Communication Administrator jobs are:
Full Time Unified Communication Administrator jobs near you
Infographic showing various Full Time Unified Communication Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Unified Communication Administrator II

Arrivia

Scottsdale, AZ • On-site

Full-time

Re-posted 6 days ago

Job description

At arrivia, we power the travel industry through innovation. We are a global travel technology powerhouse, dedicated to connecting people to world-class experiences through our proprietary platforms. Travel is at our core, and technology is our engine. We are constantly investing in cutting-edge, cloud-based solutions and automation to ensure our members can explore the world seamlessly. When you join arrivia, you aren't just joining a tech team; you're joining a mission to redefine the global travel journey.
The Role
As a Unified Communications Engineer II, you will be the architect of our connectivity. You will lead the design, optimization, and advanced support of our cloud-based communication ecosystems, with a primary focus on NICE CXone. This is a high-impact role where you will serve as the technical escalation point and engineering leader for our global contact center technologies, including voice, IVR, and complex system integrations.
What You'll Do
  • Architect & Optimize: Design NICE CXone configurations, including sophisticated routing logic, IVR, and seamless call flows.
  • Technical Leadership: Act as the primary escalation point for complex UC and contact center issues, leading root cause analysis across voice, SIP/VoIP, and integrated systems.
  • Drive Innovation: Constantly improve platform performance and scalability to enhance the customer experience.
  • Collaborate: Partner with SaaS vendors to influence platform enhancements and work alongside network, security, and application teams to ensure end-to-end system health.
  • Mentor: Support and guide UC Administrators in troubleshooting and configuration best practices.
  • Execute: Lead technical implementations, including design validation, testing, and deployment under structured change control guidelines.

What You'll Need
  • Required Experience: 5+ years in Unified Communications, contact center engineering, or voice technologies.
  • NICE CXone Mastery: Deep, hands-on experience with NICE CXone is required for this role.
  • IVR Design: Demonstrated experience designing IVR systems and complex routing logic.
  • Technical Depth: A strong understanding of VoIP technologies (SIP, RTP, call routing, QoS).
  • Problem Solving: A proven track record of troubleshooting multi-system, production-impacting issues and managing SaaS vendor escalations.
  • Communication: The ability to bridge the gap between technical requirements and business stakeholders.
  • Additional Skills: Knowledge of CRM integrations (Salesforce/ServiceNow), APIs (REST/PowerShell), and enterprise platforms like Microsoft Teams or Cisco.

Our Core Values
  • Stay Curious - Explore new challenges and make space to learn and grow.
  • Keep it Real - Earn trust through open, honest, and clear communication.
  • Own it - Seek ways to make an impact and take action.
  • Win Together - Create a culture of connection and inclusion where everyone can be their best.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply