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Veterans Service Officer Jobs in Raleigh, NC (NOW HIRING)

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Officer Industry: Manufacturing Location: Apex, NC Assignment Type: Direct Hire ... a covered veteran in accordance with applicable federal, state and local laws. Addison Group ...

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title: Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC ... a covered veteran in accordance with applicable federal, state and local laws. Addison Group ...

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Officer Industry: Manufacturing Location: Apex, NC Assignment Type: Direct Hire ... a covered veteran in accordance with applicable federal, state and local laws. Addison Group ...

North Carolina State University

Police Officer

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Police Officer III : Positions at this level are veteran officers with a minimum of 4 years of ... Models courteous engagement and outstanding customer service. Preferred Qualifications * Associate ...

UNC-Chapel Hill

Police Officer

Chapel Hill, NC · On-site

  • Medical

  • Life

  • Retirement

  • PTO

A global higher education leader in innovative teaching, research and public service, the ... Police Officer III: Positions at this level are veteran officers with four or more years of ...

UNC-Chapel Hill

Police Officer

Chapel Hill, NC · On-site

  • Medical

  • Life

  • Retirement

  • PTO

A global higher education leader in innovative teaching, research and public service, the ... Police Officer III: Positions at this level are veteran officers with four or more years of ...

AUS Inc

Security Officer

Durham, NC · On-site

$20.46/hr

  • Retirement

Provide customer service to patients, visitors, staff, and/or vendors by carrying out security ... veteran status or relationship/association with a protected veteran, or any other basis or ...

Securitas Security Services USA, Inc.

Security Officer

Raleigh, NC · On-site

$15.50 - $18.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Frequently our Security Officers will provide customer service and information to a client ... as a protected veteran, or any other applicable legally protected characteristic." Securitas ...

Securitas Security Services USA, Inc.

Security Officer

Cary, NC · On-site

$16.25 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Frequently our Security Officers will provide customer service and information to a client ... as a protected veteran, or any other applicable legally protected characteristic." Securitas ...

Securitas Security Services USA, Inc.

Security Officer

Durham, NC · On-site

$14.50 - $17.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Frequently our Security Officers will provide customer service and information to a client ... as a protected veteran, or any other applicable legally protected characteristic." Securitas ...

Securitas Security Services USA, Inc.

Security Officer

Garner, NC · On-site

$14.25 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Frequently our Security Officers will provide customer service and information to a client ... as a protected veteran, or any other applicable legally protected characteristic." Securitas ...

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All JobsVeterans Service Officer JobsVeterans Service Officer Jobs in Raleigh, NC

Veterans Service Officer information

See Raleigh, NC salary details

$32.1K

$58.3K

$127.3K

How much do veterans service officer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for veterans service officer in Raleigh, NC is $58,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $62,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterans service officer?

To thrive as a Veterans Service Officer, you need deep knowledge of veterans’ benefits, relevant laws, case management, and typically a background in social work or public administration. Familiarity with VA systems, benefits management software, and possible accreditation with the Department of Veterans Affairs are important technical requirements. Outstanding interpersonal skills, patience, and clear communication help build trust and effectively advocate for veterans. These skills ensure veterans receive accurate guidance and support while navigating complex benefits systems.

What does a veterans service officer do?

Veterans service officer duties are to assist veterans and to assist their families in accessing military and U.S. Department of Veterans Affairs (VA) benefits. As a service officer, you also answer questions and advise veterans on federal and state benefit programs. Your responsibilities include helping veterans and their dependents file claims, representing them in VA hearings, directing them to appropriate resources, and providing educational materials. You can work for Veterans Service Organizations (VSOs) or state or county governments. Your office may be in a courthouse, VA regional office, or other location.

What are some common challenges veterans service officers face when assisting veterans with benefit claims?

Veterans Service Officers often encounter challenges such as navigating complex regulations, gathering complete and accurate documentation, and ensuring claims are submitted within strict deadlines. Additionally, they may need to help veterans who are unfamiliar with available benefits or who have difficulty articulating their service-related needs. Building trust and maintaining clear communication are essential, as is staying current with changing VA policies to best advocate for veterans.

What is the difference between Veterans Service Officer vs Veterans Benefits Counselor?

AspectVeterans Service OfficerVeterans Benefits Counselor
Required CredentialsVSO certification, knowledge of VA benefitsVBA certification, understanding of VA programs
Work EnvironmentGovernment offices, veterans' organizationsPrivate practices, veterans' advocacy groups
Employer & IndustryGovernment agencies, veterans' service organizationsNonprofits, private consulting firms
Common Search/ComparisonYesYes

Veterans Service Officers and Veterans Benefits Counselors both assist veterans with benefits, but VSOs typically work within government or veterans' organizations focusing on claims and advocacy, while Veterans Benefits Counselors often work in private or nonprofit settings providing personalized benefit advice and counseling.

What is a veterans service officer?

Veterans Service Officers (VSOs) are professionals who help military veterans and their families navigate the process of obtaining benefits and services from the Department of Veterans Affairs (VA) and other agencies. They assist with filing claims for compensation, pensions, education, healthcare, and other entitlements. VSOs also provide guidance, advocacy, and support throughout the application process, helping to ensure veterans receive the benefits they have earned through their service.
More about Veterans Service Officer jobs

What job categories do people searching Veterans Service Officer jobs in Raleigh, NC look for?

The top searched job categories for Veterans Service Officer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Veterans Service Officer jobs?

Cities near Raleigh, NC with the most Veterans Service Officer job openings:

Veterans Service Officer jobs near you
Infographic showing various Veterans Service Officer job openings in Raleigh, NC as of August 2026, with employment types broken down into 69% Full Time, 25% Part Time, 3% Contract, and 3% Nights. Highlights an 87% In-person, 3% Hybrid, and 10% Remote job distribution, with an average salary of $58,324 per year, or $28 per hour.

Customer Service Officer

Addison Group

Apex, NC • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Job Title: Customer Service Officer
Industry: Manufacturing
Location: Apex, NC
Assignment Type: Direct Hire
Pay: $65000 - $70000 / Year (flexibility up to $75,000 for highly qualified candidates)
Work Schedule: Monday-Friday | 8:00 AM-5:00 PM | Fully Onsite
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
Our client is a well-established global manufacturer known for delivering innovative products to customers across a variety of industrial markets. Their Apex location serves as a collaborative operations and technical hub where customer service, operations, and logistics teams work together to provide exceptional support and ensure a seamless customer experience. The company offers a stable environment, opportunities for long-term growth, and a culture centered around teamwork, accountability, and continuous improvement.
Job Description:
Our client is seeking an experienced Customer Service Representative to join their growing team. This individual will serve as the primary point of contact for an established customer base, overseeing the complete order process while delivering outstanding service throughout every stage of the customer journey.
This position is ideal for someone who thrives in a fast-paced manufacturing environment, enjoys building lasting customer relationships, and can confidently manage complex situations with professionalism and urgency. The role requires strong communication skills, attention to detail, and a proactive approach to solving problems before they impact the customer.
Key Responsibilities:
  • Process and manage customer orders from receipt through shipment.
  • Review orders for accuracy and coordinate with internal departments to ensure timely fulfillment.
  • Communicate proactively with customers regarding order updates, shipping timelines, inventory availability, and service concerns.
  • Build and maintain long-term relationships with customers while serving as their primary point of contact.
  • Resolve customer concerns, complaints, and order discrepancies with professionalism and a solutions-focused approach.
  • Coordinate with warehouse, logistics, and sales teams to ensure smooth order fulfillment.
  • Maintain accurate customer records, pricing information, and account documentation.
  • Process billing transactions, credits, and account adjustments.
  • Generate reports related to orders, customer activity, and service performance.
  • Collaborate with cross-functional teams to continuously improve the customer experience.

Qualifications:
  • 3-5 years of customer service, account management, or inside sales experience within a manufacturing or industrial environment.
  • High school diploma or equivalent required.
  • SAP experience is required.
  • Proficiency with Microsoft Office and web-based business systems.
  • Strong order entry and order management experience.
  • Excellent communication and customer relationship skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong problem-solving and conflict resolution abilities.
  • Customer-focused with a proactive, solutions-oriented mindset.

Perks:
  • Stable direct hire opportunity with long-term career growth.
  • Join a growing customer service team during an exciting period of expansion.
  • Collaborative leadership and supportive team environment.
  • Opportunity to make a direct impact on customer satisfaction while partnering across multiple departments.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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