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Veterans Service Officer Jobs (NOW HIRING)

Police Service Aide (PSA)

MI · On-site

$15.30/hr

Provide seamless customer service by working cooperatively and jointly with officers and supervisors of this and other police agencies. * Confirm warrants with other agencies, including SERESA ...

Declares and marks commercial motor vehicles and drivers Out-of-Service. * Verifies permits ... law enforcement officer. Knowledge, Skills, Abilities and Competencies Knowledge, Skills and ...

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Veterans Service Officer information

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$33K

$60K

$131K

How much do veterans service officer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for veterans service officer in the United States is $60,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterans Service Officer, and why are they important?

To thrive as a Veterans Service Officer, you need deep knowledge of veterans’ benefits, relevant laws, case management, and typically a background in social work or public administration. Familiarity with VA systems, benefits management software, and possible accreditation with the Department of Veterans Affairs are important technical requirements. Outstanding interpersonal skills, patience, and clear communication help build trust and effectively advocate for veterans. These skills ensure veterans receive accurate guidance and support while navigating complex benefits systems.

What Does a Veterans Service Officer Do?

Veterans service officer duties are to assist veterans and to assist their families in accessing military and U.S. Department of Veterans Affairs (VA) benefits. As a service officer, you also answer questions and advise veterans on federal and state benefit programs. Your responsibilities include helping veterans and their dependents file claims, representing them in VA hearings, directing them to appropriate resources, and providing educational materials. You can work for Veterans Service Organizations (VSOs) or state or county governments. Your office may be in a courthouse, VA regional office, or other location.

What are some common challenges Veterans Service Officers face when assisting veterans with benefit claims?

Veterans Service Officers often encounter challenges such as navigating complex regulations, gathering complete and accurate documentation, and ensuring claims are submitted within strict deadlines. Additionally, they may need to help veterans who are unfamiliar with available benefits or who have difficulty articulating their service-related needs. Building trust and maintaining clear communication are essential, as is staying current with changing VA policies to best advocate for veterans.

What is the difference between Veterans Service Officer vs Veterans Benefits Counselor?

AspectVeterans Service OfficerVeterans Benefits Counselor
Required CredentialsVSO certification, knowledge of VA benefitsVBA certification, understanding of VA programs
Work EnvironmentGovernment offices, veterans' organizationsPrivate practices, veterans' advocacy groups
Employer & IndustryGovernment agencies, veterans' service organizationsNonprofits, private consulting firms
Common Search/ComparisonYesYes

Veterans Service Officers and Veterans Benefits Counselors both assist veterans with benefits, but VSOs typically work within government or veterans' organizations focusing on claims and advocacy, while Veterans Benefits Counselors often work in private or nonprofit settings providing personalized benefit advice and counseling.

What are Veterans Service Officers and what do they do?

Veterans Service Officers (VSOs) are professionals who help military veterans and their families navigate the process of obtaining benefits and services from the Department of Veterans Affairs (VA) and other agencies. They assist with filing claims for compensation, pensions, education, healthcare, and other entitlements. VSOs also provide guidance, advocacy, and support throughout the application process, helping to ensure veterans receive the benefits they have earned through their service.
What cities are hiring for Veterans Service Officer jobs? Cities with the most Veterans Service Officer job openings:
What are the most commonly searched types of Veterans Service Officer jobs? The most popular types of Veterans Service Officer jobs are:
Who are the top companies hiring for Veterans Service Officer jobs? The top employers for Veterans Service Officer jobs are:
What states have the most Veterans Service Officer jobs? States with the most job openings for Veterans Service Officer jobs include:
Infographic showing various Veterans Service Officer job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $60,003 per year, or $28.8 per hour.
Community Service Officer II - Emory Police Department

Community Service Officer II - Emory Police Department

Emory University

Atlanta, GA

Full-time

Posted 4 days ago


Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

160th of 870 rated healthcare providers


Job description

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.


KEY RESPONSIBILITIES:

  • Provides public safety support for low-risk situations within Emory University Police Department jurisdiction.
  • Operates a Police Department-appointed vehicle to assist motorists and community members as needed.
  • Directs traffic on university-owned public roadways and university-owned private roadways for parades, demonstrations, and other events as needed.
  • Assists with crowd control at large events. Provides effective and efficient customer service and promotes and maintains community relations.
  • Reports situations requiring a sworn officer or emergency assistance to supervising officer or police dispatch.
  • Prepares reports related to traffic accidents, hit & run cases, fraud, criminal mischief, adult missing persons, and abandoned vehicles.
  • Appears in court to present evidence and testify as required.
  • Performs other related duties as required. 

ADA COMPLIANCE: 

  • Physical Ability: Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and long periods of bicycle riding, walking, and/or standing, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds). 
  • Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. 
  • Some tasks require the ability to communicate orally. 
  • Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, heights, confined spaces, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, animal/wildlife attacks, water hazards, violence, disease, pathogenic substances, or rude/irate customers.

MINIMUM QUALIFICATIONS:

  • A high school diploma or equivalent, and two years of experience in parking, law enforcement, security, or customer service, OR an equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • An associate's degree or higher is preferred.
  • A valid Georgia driver's license and an insurable driving record.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.


Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.


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