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Ticketing Coordinator

Williston, ND

$19.25 - $24.50/hr

TICKETING COORDINATOR Job Details Full Time / Part Time: Full Time FLSA Classification: Non-Exempt Business Unit: Corporate Reports to: Operations Manager Travel Requirement: No Select's Ticketing ...

TEAM SAN JOSE

Ticketing Representative

San Jose, CA · On-site

$23.71/hr

Completes special tasks as assigned by TSJ Ticketing management, such as processing complimentary or promotional ticket orders, filing event folders and general organization in the Box Office.

Livenation

LN Concerts, Ticketing Coordinator

New York, NY · On-site

$19.75 - $25.25/hr

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Internova

Sr. Airline Ticketing Specialist

$100K/yr

Sr. Airline Ticketing Specialist The Sr. Airline Ticketing Specialist ensures that established performance metrics and service levels are met. Support Nexion objectives for agent satisfaction ...

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Ticketing information

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How much do ticketing jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticketing in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

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Cities with the most Ticketing job openings:

What are the most commonly searched types of Ticketing jobs?

The most popular types of Ticketing jobs are:

What states have the most Ticketing jobs?

States with the most job openings for Ticketing jobs include:

What job categories do people searching Ticketing jobs look for?

The top searched job categories for Ticketing jobs are:

Ticketing jobs near you
Infographic showing various Ticketing job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Ticketing Services Associate

Granada Theatre

Santa Barbara, CA • On-site

$18 - $22/hr

Part-time

Re-posted 16 days ago

Job description

Position Summary:

As part of our public-facing team, the Ticketing Services Associate provides excellent customer service to patrons & guests of The Granada Theatre while working in the ticketing office. Ticketing Services Associates will answer questions about upcoming events, sell tickets, distribute pre-purchased tickets; assist with the fulfillment of resident company ticket requests; complete daily administrative duties to keep the box office running smoothly. This position requires an irregular work schedule that will include evenings, weekends and holidays.

Reports to: Ticketing Services Assistant Manager, Ticketing Services Manager

Job Type: Part-Time, non-exempt

Schedule: 15-29 hours per week, shifts are scheduled Tuesday Sunday including afternoon and evening shifts

Location: In-Person The Granada Theatre, Santa Barbara

Pay: $18-$22 per hour

Primary Duties Include:

  • Sell tickets using Tessitura, a computerized patron database.
  • Provide excellent customer service for The Granada Theatre season ticket holders and patrons.
  • Help maintain ticketing database in an accurate and reliable manner.
  • Process season ticket renewals and new accounts.
  • Perform sales and/or will call functions at performance times, as assigned.
  • Perform general office duties and other tasks as assigned.

Skills/Knowledge/Abilities:

  • Skill in guest relations, phone etiquette, cash handling, filing, multi-task experience, attention to detail.
  • Customer service skills, including diplomacy and patience.
  • Ability to do basic math.
  • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment.
  • Proficient computer skills including working on windows-based computers and the internet.
  • Ability to multitask and stay organized while keeping a calm work atmosphere.
  • Strong written and oral communication skills.
  • Familiarity with multi-line office phones, copiers, printers, and credit card scanners, preferred.
  • Must present a professional attitude and appearance at all times, whether interacting with patrons or staff.

Education/ Experience:

  • High School Diploma or equivalent
  • Cashier Experience, experience handling cash and credit cards.
  • Sales and/or Retail Experience.
  • Previous Tessitura or equivalent ticketing experience is strongly preferred.