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Ticketing Jobs in Kentucky (NOW HIRING)

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

Experience in ticketing software (preferably ServiceNow). * Ability to work under pressure. * Hardware and software experience. Skills: Desktop Support Management,Customer Service,Communication ...

Quantam

IT Asset Technician

Bowling Green, KY · On-site

Processing computer hardware requests in our Service Now Ticketing system. * Managing Distribution Center (DC) stock levels. * Asset Reconciliation. * Processing stolen, broken, and lost/missing ...

OCEAN BLUE SOLUTIONS INC

Oracle DBA

Lexington, KY · On-site

$50.50 - $68.50/hr

Primary things they are looking at: Scripting Experience with SQL/Unix Oracle database administration -RMAN back and recovery -patching and updating -licensing IT Service Management -ticketing ...

Irium - Mexico

Technical Support Analyst

Berea, KY · On-site

Knowledge of any ticketing system. * Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.

wearegat

Customer Service Agent

Louisville, KY

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Louisville, KY · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Louisville, KY

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Louisville, KY

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

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All JobsTicketing JobsTicketing Jobs in Kentucky

Ticketing information

See Kentucky salary details

$11

$17

$24

How much do ticketing jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for ticketing in Kentucky is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.17 per hour, depending on experience, location, and employer.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the key skills and qualifications needed to thrive as a Ticketing Agent, and why are they important?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are ticketing jobs?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.
What are the most commonly searched types of Ticketing jobs in Kentucky? The most popular types of Ticketing jobs in Kentucky are:
What are popular job titles related to Ticketing jobs in Kentucky? For Ticketing jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Ticketing jobs in Kentucky look for? The top searched job categories for Ticketing jobs in Kentucky are:
Ticketing jobs near you
Infographic showing various Ticketing job openings in Kentucky as of July 2026, with employment types broken down into 77% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,597 per year, or $17.1 per hour.

PT Ticketing Associate

Kentucky Performing Arts

Louisville, KY

$13/hr

Part-time

Posted 17 days ago

Job description

Title: PT Ticketing Associate
Department: Ticketing
Reports to: Sr. Manager of Ticketing
Starting Pay: $13/hr
Ticketing Associate Job Summary:
Provide excellent customer service and ticketing support for events at all Kentucky Performing Arts (KPA) venues. Assist patrons with ticket purchases, account questions, and event information. This is a part-time, flexible role that includes evening and weekend shifts depending on event schedules.
Ticketing Associate Essential Duties and Responsibilities:
  • Support the mission, vision, and values of Kentucky Performing Arts while understanding and complying with company expectations, policies, and procedures.
  • Adapt well to changing priorities, deadlines, and directions with a positive and open mindset. Communicate clearly, consistently, respectfully, and collaboratively when communicating on behalf of KPA.
  • Participate in all appropriate internal and external meetings, as well as professional development programs to maintain competency and increase acumen.
  • Effectively manage financial and physical resources to achieve the mission and goals of KPA.
  • Sell and process tickets in person, by phone, and online using ticketing software.
  • Assist patrons with their online accounts and navigating the KPA website.
  • Provide helpful, friendly service to all guests, including support for access services and donor programs.
  • Maintain up-to-date knowledge of all KPA events and venues.
  • Accurately balance daily sales and handle payments (cash, check, card).
  • Keep workspace organized and assist with mailings, will call, and ticket prep.
  • Follow data entry best practices and help maintain clean customer records.
  • Resolve basic customer issues; escalate more complex concerns as needed.
  • Represent KPA and its partners professionally and courteously at all times.
  • Maintain communication with supervisors about scheduling and workplace needs.
  • Attend trainings and stay up-to-date on procedures and tools.
  • Perform all other duties as assigned.
Ticketing Associate Essential Physical Responsibilities:
  • Ability to effectively communicate in internal and external relationships for all essential job functions.
  • Above average skills in reading, writing, and speaking English.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Employees use both laptop computers and computers with dual monitors to perform most essential job functions.
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee is frequently required to sit for long periods of time, and may occasionally stoop, bend, kneel, or crouch.
Ticketing Associate Education, License and Skills:
  • Minimum high school diploma or GED; some additional study highly preferred.
  • Ability amp; willingness to work a varied schedule of 10-28 hours per week, with a blend of standard shifts and show shifts. Standard shifts are 9:45 am-2 pm or 2 pm-6 pm (may vary). Times for show shifts vary per event and often include evenings.
  • Some availability is preferred. Evening and weekend availability is required.
Kentucky Performing Arts provides equal employment opportunities (EEO) to all employees and applicants for employment.

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