Associate Director of Visitor Experience & Ticketing Spoleto Festival USA is internationally recognized as America's premier performing arts festival. For 17 days and nights each spring, Spoleto ...
Associate Director of Visitor Experience & Ticketing Spoleto Festival USA is internationally recognized as America's premier performing arts festival. For 17 days and nights each spring, Spoleto ...
Manager, Public Events Ticketing (6903) At the San Francisco 49ers, our mission is simple but powerful:to create meaningful moments that inspire and connect.Whether it's on the field, in the ...
Manager, Public Events Ticketing (6903) At the San Francisco 49ers, our mission is simple but powerful:to create meaningful moments that inspire and connect.Whether it's on the field, in the ...
This position oversees box office management, ticketing system administration, inventory, reporting, financial reconciliation, season ticket servicing, and game-day execution while maintaining ...
This position oversees box office management, ticketing system administration, inventory, reporting, financial reconciliation, season ticket servicing, and game-day execution while maintaining ...
$60K - $65K/yr
Supervise box office operations, manage events using computerized ticketing software, distribute and account for daily ticket sales as well as group and season tickets and work with event promoters.
$60K - $65K/yr
Supervise box office operations, manage events using computerized ticketing software, distribute and account for daily ticket sales as well as group and season tickets and work with event promoters.
This role requires a candidate with some experience in sports and entertainment ticketing who can support on reporting on ticket sales, inventory, revenue performance and demand trends, producing ...
This role requires a candidate with some experience in sports and entertainment ticketing who can support on reporting on ticket sales, inventory, revenue performance and demand trends, producing ...
Coordinate ticketing initiatives including fan club presales, venue presales, VIP packages, promotional offers, artist holds, and marketing campaigns. * Execute venue presale communications ...
New
Coordinate ticketing initiatives including fan club presales, venue presales, VIP packages, promotional offers, artist holds, and marketing campaigns. * Execute venue presale communications ...
New
This role drives digital ticketing adoption to enhance the consumer experience and improve operational efficiency. The Manager collaborates with ticketing operations staff to assess fulfillment needs ...
New
This role drives digital ticketing adoption to enhance the consumer experience and improve operational efficiency. The Manager collaborates with ticketing operations staff to assess fulfillment needs ...
New
Support press box, scorer's table, ticketing, hospitality and venue operations. * Assist with team, official, media and guest check-in procedures. * Help distribute credentials, game programs ...
Quick apply
Support press box, scorer's table, ticketing, hospitality and venue operations. * Assist with team, official, media and guest check-in procedures. * Help distribute credentials, game programs ...
This position will collaboratively work with the Ticketing leadership team to lead overall ticket sales strategy including pricing, inventory management, market management, forecasting, building ...
This position will collaboratively work with the Ticketing leadership team to lead overall ticket sales strategy including pricing, inventory management, market management, forecasting, building ...
This role drives digital ticketing adoption to enhance the consumer experience and improve operational efficiency. The Manager collaborates with ticketing operations staff to assess fulfillment needs ...
New
This role drives digital ticketing adoption to enhance the consumer experience and improve operational efficiency. The Manager collaborates with ticketing operations staff to assess fulfillment needs ...
New
$6/hr
Creating and distributing marketing and ticketing emails to promoters. * Collecting localized creative, marketing plans, radio proposals, ticketing headers, ticketing audits and additional materials ...
$6/hr
Creating and distributing marketing and ticketing emails to promoters. * Collecting localized creative, marketing plans, radio proposals, ticketing headers, ticketing audits and additional materials ...
Desktop Support Technician
Frankfort, KY · On-site
$17.50 - $22.25/hr
Experience in ticketing software (preferably ServiceNow). * Ability to work under pressure. * Hardware and software experience. Skills: Desktop Support Management,Customer Service,Communication ...
Desktop Support Technician
Frankfort, KY · On-site
$17.50 - $22.25/hr
Experience in ticketing software (preferably ServiceNow). * Ability to work under pressure. * Hardware and software experience. Skills: Desktop Support Management,Customer Service,Communication ...
$240K - $280K/yr
We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...
$240K - $280K/yr
We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic ...
$130K - $156K/yr
Ticketing - Oversee the Ticketing Manager to ensure deadlines are met, group allocations are fulfilled, and the ticketing platform aligns with overall ticketing strategy. This includes oversight of ...
New
$130K - $156K/yr
Ticketing - Oversee the Ticketing Manager to ensure deadlines are met, group allocations are fulfilled, and the ticketing platform aligns with overall ticketing strategy. This includes oversight of ...
New
Desktop Support Technician
Frankfort, KY · On-site
$17.50 - $22.25/hr
Experience in ticketing software (preferably ServiceNow). * Hardware and software experience. * Must maintain a valid driver's license. Skills: Desktop Support,Customer Service,Communication Skills ...
Desktop Support Technician
Frankfort, KY · On-site
$17.50 - $22.25/hr
Experience in ticketing software (preferably ServiceNow). * Hardware and software experience. * Must maintain a valid driver's license. Skills: Desktop Support,Customer Service,Communication Skills ...
Deliver timely IT support and resolve user issues through the ticketing system * Troubleshoot and repair hardware and network connectivity problems * Install, configure, and maintain IT systems and ...
Deliver timely IT support and resolve user issues through the ticketing system * Troubleshoot and repair hardware and network connectivity problems * Install, configure, and maintain IT systems and ...
Ticket Seller | Part-Time | Rupp Arena
Lexington, KY · On-site
$15/hr
The position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating ...
Ticket Seller | Part-Time | Rupp Arena
Lexington, KY · On-site
$15/hr
The position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating ...
This role requires a candidate with proven experience in dynamic pricing and secondary ticketing markets who can track demand trends and market conditions, translate resale market intelligence into ...
This role requires a candidate with proven experience in dynamic pricing and secondary ticketing markets who can track demand trends and market conditions, translate resale market intelligence into ...
Guest Experience Supervisor
Louisville, KY · On-site
$56K - $70K/yr
Oversee ticketing, merchandise sales, and accessible merchandising standards, including APH's unique product tagging and labeling systems; resolve visitor concerns and identify opportunities to ...
Guest Experience Supervisor
Louisville, KY · On-site
$56K - $70K/yr
Oversee ticketing, merchandise sales, and accessible merchandising standards, including APH's unique product tagging and labeling systems; resolve visitor concerns and identify opportunities to ...
$32K - $43K/yr
Coordinating marketing support with ticketing (and other) partners * Maintain good working relationships with partners, co-promoters and media. Required Qualifications * High School Diploma or its ...
$32K - $43K/yr
Coordinating marketing support with ticketing (and other) partners * Maintain good working relationships with partners, co-promoters and media. Required Qualifications * High School Diploma or its ...
Ticketing information
See Kentucky salary details
$11.48 - $12.64
4% of jobs
$12.64 - $13.80
12% of jobs
$14.39 is the 25th percentile. Wages below this are outliers.
$13.80 - $14.96
18% of jobs
$14.96 - $16.11
13% of jobs
The median wage is $16.31 / hr.
$16.11 - $17.27
22% of jobs
$17.83 is the 75th percentile. Wages above this are outliers.
$17.27 - $18.43
14% of jobs
$18.43 - $19.59
4% of jobs
$19.59 - $20.75
4% of jobs
$20.75 - $21.90
3% of jobs
$21.90 - $23.06
3% of jobs
$23.06 - $24.22
3% of jobs
$11
$17
$24
How much do ticketing jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for ticketing in Kentucky is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.17 per hour, depending on experience, location, and employer.
What is a ticketing job?
Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.
What are the key skills and qualifications needed to thrive as a ticketing agent?
To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.
What are some common challenges faced in a ticketing role, and how can they be managed effectively?
A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.
What is the difference between Ticketing vs Customer Service Representative?
| Aspect | Ticketing | Customer Service Representative |
|---|---|---|
| Required Credentials | Basic computer skills, sometimes certifications in ticketing systems | Communication skills, customer service training |
| Work Environment | Call centers, online support platforms | Retail, call centers, service desks |
| Employer & Industry Usage | IT, transportation, event management | Retail, hospitality, telecom |
| Common Search & Comparison | Ticketing vs Customer Service | Ticketing vs Customer Service Representative |
Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.
What are the most commonly searched types of Ticketing jobs in Kentucky?
The most popular types of Ticketing jobs in Kentucky are:
What are popular job titles related to Ticketing jobs in Kentucky?
For Ticketing jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Ticketing jobs in Kentucky look for?
The top searched job categories for Ticketing jobs in Kentucky are:
- Hotel Reservation Call Center
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- Work From Home Customer Service Manufacturing
- Work From Home Gaming Industry
- Work From Home 10Pm 6Am
- Work From Home Red Roof Inn Hotel
- National Relay Service
- Customer Service Southwest Airlines
- Remote Online Casino Customer Service
- Senior Online Casino Customer Service
Associate Director of Visitor Experience & Ticketing
On-site
National Association of latino Arts and Cultures
• Non-Profits • 11 - 50 employees11 - 50 employees
Other
Posted 14 days ago
Job description
Associate Director of Visitor Experience & Ticketing
#J-18808-LjbffrSpoleto Festival USA is internationally recognized as America's premier performing arts festival. For 17 days and nights each spring, Spoleto Festival USA fills Charleston's historic theaters, churches, and outdoor spaces with performances in opera; theater; dance; and chamber, symphonic, choral, and jazz music. Spoleto Festival USA is a 501(c)(3) charitable organization.
The RoleThe Associate Director of Visitor Experience & Ticketing owns the guest, patron, and audience experience at Spoleto Festival USA, from the first call to the box office through the final curtain. For many patrons, this team is the first, the last, and sometimes the only interaction they have with the Festival, and this role sets the standard for what that interaction feels like.
This year-round, full-time role leads and motivates the ticketing and visitor experience team, sets the vision for ticketing and guest experience, and serves as the Festival’s subject matter expert on ticketing, box office, group sales, and front-of-house operations within Tessitura. The ideal candidate is both a strategic thinker and a hands‑on leader: someone who can analyze patron data, manage budgets, and work alongside the team to build the systems, processes, and culture that deliver a top‑of‑class experience.
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About National Association of Latino Arts and Cultures
Sourced by ZipRecruiter
Industry
Non-profits
Company size
11 - 50 Employees
Headquarters location
San Antonio, TX, US
Year founded
1989