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Ticketing Associate Jobs in Kentucky (NOW HIRING)

National Association of latino Arts and Cultures

$90 - $130/hr

Associate Director of Visitor Experience & Ticketing Spoleto Festival USA is internationally recognized as America's premier performing arts festival. For 17 days and nights each spring, Spoleto ...

Boise State University

$61 - $65/hr

Supervise box office operations, manage events using computerized ticketing software, distribute and account for daily ticket sales as well as group and season tickets and work with event promoters.

New

Hackajob

Customer Experience Associate

Hebron, KY · On-site

$16 - $21.25/hr

Customer Experience Associate (CEA I) The Customer Experience Associate (CEA I) is responsible for ... Familiarity with CRM or ticketing systems preferred * Comfortable working across multiple tools and ...

Holocaust Museum Houston

The Visitor Services Associate serves as a key representative of Holocaust Museum Houston and plays ... Operate and troubleshoot ticketing systems, audio guides, and assistive devices * Support group ...

New

AMB Sports + Entertainment

$95 - $140/hr

Roles and Responsibilities Direct recruitment and hiring of a Ticket Sales Manager and Ticket Service Manager, along with oversight of the hiring of all ticketing sales and service associates.

New

Irium - Mexico

Technical Support Analyst

Berea, KY · On-site

Knowledge of any ticketing system. * Understanding of IT technology such as computer hardware ... Supporting associates with the setting up or replacing of new workstations and processing then ...

Gondola

$60 - $75/hr

Partner with Marketing, Content, Communications, Fan Experience, Ticketing, Community Impact ... Gotham FC requires its associates to live in its market, that is, within reasonable commuting ...

New

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Ticketing Associate information

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Kentucky?

The most popular types of Ticketing jobs in Kentucky are:

What are popular job titles related to Ticketing Associate jobs in Kentucky?

For Ticketing Associate jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Kentucky look for?

The top searched job categories for Ticketing Associate jobs in Kentucky are:

What cities in Kentucky are hiring for Ticketing Associate jobs?

Cities in Kentucky with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

Associate Director of Visitor Experience & Ticketing

National Association of latino Arts and Cultures

On-site

$90 - $130/hr

Other

Posted 8 days ago

Job description

Associate Director of Visitor Experience & Ticketing

Spoleto Festival USA is internationally recognized as America's premier performing arts festival. For 17 days and nights each spring, Spoleto Festival USA fills Charleston's historic theaters, churches, and outdoor spaces with performances in opera; theater; dance; and chamber, symphonic, choral, and jazz music. Spoleto Festival USA is a 501(c)(3) charitable organization.

The Role

The Associate Director of Visitor Experience & Ticketing owns the guest, patron, and audience experience at Spoleto Festival USA, from the first call to the box office through the final curtain. For many patrons, this team is the first, the last, and sometimes the only interaction they have with the Festival, and this role sets the standard for what that interaction feels like.

This year-round, full-time role leads and motivates the ticketing and visitor experience team, sets the vision for ticketing and guest experience, and serves as the Festival’s subject matter expert on ticketing, box office, group sales, and front-of-house operations within Tessitura. The ideal candidate is both a strategic thinker and a hands‑on leader: someone who can analyze patron data, manage budgets, and work alongside the team to build the systems, processes, and culture that deliver a top‑of‑class experience.

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