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Ticketing Jobs Near Me

Maven LLC

IT Service Desk Analysts

Columbus, OH · On-site

... ticketing tool Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems Reporting on metrics like call volume, call types, technical talk ...

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

Leverage the chat tooling and ticketing platform effectively * Provide high-quality end-user technical support related to enterprise software and hardware * Ability to assess, triage, research ...

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How much do ticketing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketing in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

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Ticketing jobs near you
A map of the United States highlighting the number of Ticketing job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Ticketing job openings in each state, with California having the most at 2 and Alaska the least at 0.

Ticketing Services Coordinator

The Ohio State University

Columbus, OH • On-site

$18 - $22.75/hr

Full-time

Posted 7 days ago

Job description

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Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
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Job Title:
Ticketing Services Coordinator
Department:
Athletics | Ticket Office
Job Description
The Ticketing Services Coordinator provides support for ticketing operations as well as assists the customer service team in coordinating customer service initiatives and communications. Provides support to customers via phone, email, live chat, and in person with various ticket office interactions including general inquiries, invoicing, order fulfillment, ticket management and issue resolution during events. Responds to customer concerns and resolves or escalates complaints through the appropriate channels. Maintains public-facing communications including ticketing web pages and automated messaging within phone and chat systems. Follows procedures and guidelines relating to customer service, communication, and database maintenance, and participates in ongoing customer service training and resource development for enhancing the customer experience. Manages ticket operations for assigned sports and/or events when needed including programming, invoicing, allocation, distribution, reconciliation and reporting, and coordinating ticketing needs for sales, marketing, development, and event operations. Supports ticket office management team with other functions including operational and customer service duties at home football games and select concerts/special events in Ohio Stadium and other Athletics venues, and supervision of student staff. Performs other duties as assigned. This position works in a fast-paced, creative, and collaborative team environment where change is embraced, and innovation is encouraged.
Minimum Education Required
High School diploma or GED. Certification or vocational training may be preferred. 1 year of relevant experience required. 2-4 years of relevant experience preferred.
Preferred Education Desired
Bachelor's level degree or equivalent combination of education and experience.
Required Qualifications
Experience in ticketing operations and customer service management. Strong organizational skills and a commitment to customer service; possess effective communication and interpersonal skills for interacting with a diverse group of constituents. Position requires ability to work extended hours including evenings and weekends.
Desired Qualifications
Operational experience with Ticketmaster suite of ticket-related platforms, including Archtics, TM Host, Event Management Tool (EMT) and TM1 (Sales, Entry, Reports, Engagement).
FUNCTION: Athletics
SUB-FUNCTION: Athletic Operations
CAREER BAND: Technical
CAREER LEVEL: T2
Additional Information:
Location:
Schottenstein Center (0081)
Position Type:
Term (Fixed Term)
Scheduled Hours:
40
Shift:
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.

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