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Ticketing Jobs in Georgia (NOW HIRING)

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

POSITION OVERVIEW The Ticket Liaison supports ticketing operations and customer service for the Athens Rock Lobsters during scheduled office hours and home games. This position assists season ticket ...

New

AMB Sports + Entertainment

Ticket Attendant

Atlanta, GA · On-site

$14.50 - $17.25/hr

Experience in event ticketing field preferred * Excellent interpersonal skills Qualifications * Able to work outside, ability to stand and walk for extended periods of time * Efficiently operate ...

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

Position Overview The Ticket Liaison supports ticketing operations and customer service for the Athens Rock Lobsters during scheduled office hours and home games. This position assists season ticket ...

New

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

Working within a team of 11-20 members, this position utilizes helpdesk ticketing systems, live chat platforms, CRM software, and phone systems to ensure an excellent customer experience. The ...

Fulfillment IQ

Client Delivery Lead

Atlanta, GA · On-site

Improve delivery visibility to the client by turning ticketing system data into regular, digestible reporting on what's been solved Must Have: * 5-8 years of program/project coordination experience ...

Fulfillment IQ

Client Delivery Lead

Atlanta, GA · Hybrid

Improve delivery visibility to the client by turning ticketing system data into regular, digestible reporting on what's been solved Must Have: * 5-8 years of program/project coordination experience ...

Fulfillment IQ

Client Delivery Lead

Atlanta, GA · On-site

Improve delivery visibility to the client by turning ticketing system data into regular, digestible reporting on what's been solved Must Have: * 5-8 years of program/project coordination experience ...

Fetch Staffing Solutions

IT Generalist

Conyers, GA · On-site

$23 - $25/hr

Effective skills in the use of ticketing systems to track and document incidents in any ITSM Tools. * Highly detailed and processoriented with advanced troubleshooting, incident resolution, and ...

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All JobsTicketing JobsTicketing Jobs in Georgia

Ticketing information

See Georgia salary details

$11

$16

$23

How much do ticketing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketing in Georgia is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.64 per hour, depending on experience, location, and employer.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

How to become a ticketing officer?

To become a ticketing officer, candidates typically need a high school diploma or equivalent and may benefit from customer service experience. Training is often provided on-the-job, and knowledge of ticketing software or systems can be advantageous. Strong communication skills and attention to detail are important for this role.

What are the most commonly searched types of Ticketing jobs in Georgia?

The most popular types of Ticketing jobs in Georgia are:

What are popular job titles related to Ticketing jobs in Georgia?

For Ticketing jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ticketing jobs in Georgia look for?

The top searched job categories for Ticketing jobs in Georgia are:

What cities in Georgia are hiring for Ticketing jobs?

Cities in Georgia with the most Ticketing job openings:

Ticketing jobs near you
Infographic showing various Ticketing job openings in Georgia as of August 2026, with employment types broken down into 69% Full Time, 25% Part Time, and 6% Nights. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $34,607 per year, or $16.6 per hour.

Ticketing Operations Specialist

Victory Live, Inc.

Atlanta, GA • On-site

$49K - $66K/yr

Other

Re-posted 20 days ago

Job description

Victory Live Ticket Fulfillment Manager

Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers.

This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms. This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service. This is a full-time, non-exempt position reporting to the Operations Coordinator. The role is 100% in-office at our Buckhead, Atlanta location and requires evening and weekend availability.

Responsibilities
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service
Requirements
  • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
  • Strong verbal and written communication skills
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Professional demeanor; able to perform well in high-pressure situations
  • Strong problem-solving, research, and analytical capabilities
  • Flexibility to work nights and weekends as needed to meet business demands

Preferred Qualifications

  • Bachelor's degree from an accredited institution
  • Experience working in primary or secondary ticketing platforms or box office operations

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

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