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Ticketing Jobs in Georgia (NOW HIRING)

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

... via ticketing systems, phone, email, and in-person interactions while meeting established SLAs. • Install and maintain computer systems and software on laptops and PCs. • Document technical ...

SMB IT Solutions

Technical Support Specialist

Smyrna, GA · On-site

$45K - $50K/yr

Use our Ticketing System to work on and resolve Help desk Tickets & Service Requests * Managing and recording all work though our Ticketing System * Make sure that Client Documentation is well ...

Skynet Innovations

Client Support Analyst II

Macon, GA · On-site

This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...

LayerCake

Client Support Analyst II

Macon, GA · On-site

This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Savannah, GA

$14.50 - $19.25/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

GAT Airline Ground Support

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well ...

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All JobsTicketing JobsTicketing Jobs in Georgia

Ticketing information

See Georgia salary details

$11

$16

$23

How much do ticketing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketing in Georgia is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.64 per hour, depending on experience, location, and employer.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

How to become a ticketing officer?

To become a ticketing officer, candidates typically need a high school diploma or equivalent and may benefit from customer service experience. Training is often provided on-the-job, and knowledge of ticketing software or systems can be advantageous. Strong communication skills and attention to detail are important for this role.

What are the most commonly searched types of Ticketing jobs in Georgia?

The most popular types of Ticketing jobs in Georgia are:

What are popular job titles related to Ticketing jobs in Georgia?

For Ticketing jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ticketing jobs in Georgia look for?

The top searched job categories for Ticketing jobs in Georgia are:

What cities in Georgia are hiring for Ticketing jobs?

Cities in Georgia with the most Ticketing job openings:

Ticketing jobs near you
Infographic showing various Ticketing job openings in Georgia as of August 2026, with employment types broken down into 69% Full Time, 25% Part Time, and 6% Nights. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $34,607 per year, or $16.6 per hour.

IT Service Representative (IT Help Desk)

Athena Information Technology

Atlanta, GA • On-site

$22.50/hr

Full-time

Re-posted 22 days ago

Job description

IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceAbout UsOur mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.Position SummaryAs an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.What You'll DoServe as the first line of IT support for staff via phone, email, and ticketing system.Resolve Tier 1 issues (hardware, software, network, applications).Track, document, and follow up on support tickets.Escalate issues to Tier 2 teams when necessary.Provide user training and support on IT equipment and software.Participate in 24/7 on-call rotation for emergency support.What We're Looking ForHigh school diploma or equivalent (required).1+ year technical support experience or internship.1 IT certification or 2-year Associate's degree.Strong troubleshooting and customer service skills.Experience with ticketing systems, MS Office, and remote support tools.Excellent communication-able to explain technical issues clearly.Why Join Us?Competitive pay + benefits package.Opportunities for career growth and certifications.Supportive, mission-driven team environment.Make a real impact by helping our care centers deliver better service every day.Apply today to bring your IT skills to a place where they matter! 
Job Posted by ApplicantPro