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Ticketing Jobs in Utah (NOW HIRING)

Gameday Ticketing Intern

Salt Lake City, UT ยท On-site

$14.50 - $19.25/hr

The Utah Jazz and Utah Mammoth are seeking an enthusiastic and highly motivated intern to assist our ticketing sales team. This internship program offers the opportunity to gain valuable skills as ...

Box Office Manager

Orem, UT ยท On-site

$47K - $55K/yr

The Box Office Manager helps maintain ticketing systems, workflows, and reporting practices aligned with university policy and established internal controls. Participates in the recruitment ...

New

GAT is seeking dynamic individuals to join its team of aviation professionals to join our team. Classification: Variable Hour, Non-Exempt Job Summary: Cabin Cleaner Agents provide support to GAT ...

GAT is seeking dynamic individuals to join its team of aviation professionals to join our team. Classification: Variable Hour, Non-Exempt Job Summary: Cabin Cleaner Agents provide support to GAT ...

GAT is seeking dynamic individuals to join its team of aviation professionals to join our team. Classification: Variable Hour, Non-Exempt Job Summary: Cabin Cleaner Agents provide support to GAT ...

GAT is seeking dynamic individuals to join its team of aviation professionals to join our team. Classification: Variable Hour, Non-Exempt Job Summary: Cabin Cleaner Agents provide support to GAT ...

Computer Support Technician

UT ยท On-site

$401K/yr

... ticketing system - Ensure a detailed resolution is documented in the automated trouble ticketing system - Resolve tickets that the Enterprise Service Desk cannot resolve Minimum Requirements ...

Own the loyalty product roadmap, including the season-to-season plan, requirements, and priorities across app, web, CRM, ticketing, and partner touchpoints. * Run the loyalty program operating ...

Own the loyalty product roadmap, including the season-to-season plan, requirements, and priorities across app, web, CRM, ticketing, and partner touchpoints. * Run the loyalty program operating ...

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Showing results 1-20

Ticketing information

See Utah salary details

$12

$17

$25

How much do ticketing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketing in Utah is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

How to become a ticketing officer?

To become a ticketing officer, candidates typically need a high school diploma or equivalent and may benefit from customer service experience. Training is often provided on-the-job, and knowledge of ticketing software or systems can be advantageous. Strong communication skills and attention to detail are important for this role.

What are the most commonly searched types of Ticketing jobs in Utah?

The most popular types of Ticketing jobs in Utah are:

Infographic showing various Ticketing job openings in Utah as of August 2026, with employment types broken down into 2% Internship, 77% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,312 per year, or $17.9 per hour.

Ticketing Specialist

The Ruth and Nathan Hale Theater

Pleasant Grove, UT โ€ข On-site

Full-time

Posted 24 days ago


Job description

Hale Center Foundation for the Arts and Education (dba The Ruth and Nathan Hale Theater / The Ruth) is a nonprofit organization dedicated to providing high-quality, family-friendly theater experiences. We are passionate about arts education and its positive impact on our community. Join our team and be part of a mission-driven organization that brings joy and culture to Utah Valley!


Position Summary:

Provides excellent customer and box office services to all patrons, artists, staff, donors,partnersand visitors in a friendly and engaging manner as part of providing a high-quality theatrical experience andfurnishingan excellent venue for artists.


Responsibilities

  • Excellent and friendly customer service-be a patron advocate.
  • Answer incoming calls.
  • Make outgoing calls.
  • Sell,reserveand reschedule tickets
  • Answer questions about all theater information-tickets, shows, policies, etc.
  • Work together with other Box Office Reps on assigned tasks.
  • Complete required training.
  • Use ticketing system (Tessitura), including ongoing education in Tessitura to improve patron experience both over the phone and in person.
  • Prepare tickets and door reports for performances.
  • Assist Front of House with customer service needs.
  • Daily data management and reporting in Tessitura as requested.
  • Receive shipments and take in and put out the mail daily.
  • Maintain a clean and orderly workspace, and other cleaning and maintenance tasks asasked.
  • Maintain a clean, well-groomed appearance.
  • Help whenever asked with multiple tasks.
  • Expected to work some weekends and evening hours.
  • Other duties as assigned

Skills and Education

  • Passion for theater.
  • High school diplomarequired.
  • Associates degree is a plus!
  • Cheerful and friendly with a highly personable and customer service-oriented approach.
  • Effective telephone, computer, and organizational skills.
  • Collaboration, time management, problem solving, attention to detail, and multi-tasking.
  • Ability to interact effectively in a professional,diplomaticand mature manner with patrons, artists, staff, donors,partnersand visitors at all levels, both in writing and in person.
  • Ability tocalmly and efficiently adjust to new procedures, systems, or schedule changes.
  • Ability to stay composed under pressure, have a good attitude, and execute expectations keeping priorities and business needs in mind