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Ticketing Jobs in Utah (NOW HIRING)

Assa Abloy Group

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

Creating detailed, accurate entries of all interactions in the CRM/ticketing system, including call records, actions taken, and outcomes. * Adhering to procedures and guided workflows when ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

Creating detailed, accurate entries of all interactions in the CRM/ticketing system, including call records, actions taken, and outcomes. * Adhering to procedures and guided workflows when ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

Creating detailed, accurate entries of all interactions in the CRM/ticketing system, including call records, actions taken, and outcomes. * Adhering to procedures and guided workflows when ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

Creating detailed, accurate entries of all interactions in the CRM/ticketing system, including call records, actions taken, and outcomes. * Adhering to procedures and guided workflows when ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

Creating detailed, accurate entries of all interactions in the CRM/ticketing system, including call records, actions taken, and outcomes. * Adhering to procedures and guided workflows when ...

HID Global

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

Creating detailed, accurate entries of all interactions in the CRM/ticketing system, including call records, actions taken, and outcomes. * Adhering to procedures and guided workflows when ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

Creating detailed, accurate entries of all interactions in the CRM/ticketing system, including call records, actions taken, and outcomes. * Adhering to procedures and guided workflows when ...

Randstad Digital

System Administrator

Salt Lake City, UT · On-site

$45 - $50/hr

Hands-on experience with server administration for Windows and Linux operating systems. - java developer - Service now or comparable ticketing system experience - Change management and Monitoring ...

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All JobsTicketing JobsTicketing Jobs in Utah

Ticketing information

See Utah salary details

$12

$17

$25

How much do ticketing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ticketing in Utah is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.04 per hour, depending on experience, location, and employer.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the most commonly searched types of Ticketing jobs in Utah?

The most popular types of Ticketing jobs in Utah are:

What are popular job titles related to Ticketing jobs in Utah?

For Ticketing jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Ticketing jobs in Utah look for?

The top searched job categories for Ticketing jobs in Utah are:

Ticketing jobs near you
Infographic showing various Ticketing job openings in Utah as of September 2026, with employment types broken down into 2% Internship, 72% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,312 per year, or $17.9 per hour.

Technical Support Engineer at Provo Utah

Provo, UT • On-site

Two95 International Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Two95 International Inc.external

Full-time

Re-posted 12 days ago

Job description

We are seeking a motivated L2 Support professional with 1 to 2 years or more of experience to join our dynamic team.
In this role, you will provide Level 2 technical support, troubleshoot hardware and software issues, and ensure reliable IT operations for our clients.
Key Responsibilities:
  • Provide timely and efficient Level 2 support for hardware, software, and network issues.
  • Diagnose and resolve complex technical problems escalated from Level 1 support.
  • Document support activities and solutions in the ticketing system.
  • Assist in system installations, configurations, and upgrades.
  • Collaborate with other IT teams to ensure seamless service delivery.
  • Maintain IT infrastructure by performing regular maintenance and updates.

Requirements
Qualifications:
  • 1 to 2 years of experience in technical support or a related IT role
  • Bachelor's degree in Computer Science, Information Technology or related field is Mandatory
  • Strong knowledge of Windows and Linux operating systems.
  • Experience with troubleshooting network connectivity and software issues.
  • Familiarity with ticketing systems and IT service management processes.
  • Good communication skills in English, with ability to explain technical concepts clearly.
TWO95 International logo

About TWO95 International

Sourced by ZipRecruiter

At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

2009

Social media

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