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Ticketing Associate Jobs in Utah (NOW HIRING)

Boot Barn

Inventory Control Associate

West Jordan, UT · On-site

$16 - $19.75/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

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Boot Barn

Inventory Control Associate

West Jordan, UT

$16 - $19.75/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

New

Randstad Digital

System Administrator

Salt Lake City, UT · On-site

$45 - $50/hr

APIs,Bash,Cisco,Database,recovery procedures,application monitoring,ticketing system,Linux ... Associates,Full Stack,Group Policy Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual ...

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Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Utah?

The most popular types of Ticketing jobs in Utah are:

What are popular job titles related to Ticketing Associate jobs in Utah?

For Ticketing Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Utah look for?

The top searched job categories for Ticketing Associate jobs in Utah are:

What cities in Utah are hiring for Ticketing Associate jobs?

Cities in Utah with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Utah as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Ticketing Specialist

The Ruth and Nathan Hale Theater

Pleasant Grove, UT • On-site

Full-time

Posted 24 days ago

Job description

Hale Center Foundation for the Arts and Education (dba The Ruth and Nathan Hale Theater / The Ruth) is a nonprofit organization dedicated to providing high-quality, family-friendly theater experiences. We are passionate about arts education and its positive impact on our community. Join our team and be part of a mission-driven organization that brings joy and culture to Utah Valley!


Position Summary:

Provides excellent customer and box office services to all patrons, artists, staff, donors,partnersand visitors in a friendly and engaging manner as part of providing a high-quality theatrical experience andfurnishingan excellent venue for artists.


Responsibilities

  • Excellent and friendly customer service-be a patron advocate.
  • Answer incoming calls.
  • Make outgoing calls.
  • Sell,reserveand reschedule tickets
  • Answer questions about all theater information-tickets, shows, policies, etc.
  • Work together with other Box Office Reps on assigned tasks.
  • Complete required training.
  • Use ticketing system (Tessitura), including ongoing education in Tessitura to improve patron experience both over the phone and in person.
  • Prepare tickets and door reports for performances.
  • Assist Front of House with customer service needs.
  • Daily data management and reporting in Tessitura as requested.
  • Receive shipments and take in and put out the mail daily.
  • Maintain a clean and orderly workspace, and other cleaning and maintenance tasks asasked.
  • Maintain a clean, well-groomed appearance.
  • Help whenever asked with multiple tasks.
  • Expected to work some weekends and evening hours.
  • Other duties as assigned

Skills and Education

  • Passion for theater.
  • High school diplomarequired.
  • Associates degree is a plus!
  • Cheerful and friendly with a highly personable and customer service-oriented approach.
  • Effective telephone, computer, and organizational skills.
  • Collaboration, time management, problem solving, attention to detail, and multi-tasking.
  • Ability to interact effectively in a professional,diplomaticand mature manner with patrons, artists, staff, donors,partnersand visitors at all levels, both in writing and in person.
  • Ability tocalmly and efficiently adjust to new procedures, systems, or schedule changes.
  • Ability to stay composed under pressure, have a good attitude, and execute expectations keeping priorities and business needs in mind

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