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Ticketing Associate Jobs in Utah (NOW HIRING)

Biomerics

Onsite IT Technician

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Respond to support requests through phone, email, chat, walk-up, and ticketing systems ... Associate's degree in computer science, Information Technology, or a related field; bachelor ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and ticketing systems. - Diagnose and resolve hardware, software, printer, mobile device, and ... Qualifications Required - High school diploma or equivalent. - Associate degree in Information ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and ticketing systems. - Diagnose and resolve hardware, software, printer, mobile device, and ... Qualifications Required - High school diploma or equivalent. - Associate degree in Information ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and ticketing systems. - Diagnose and resolve hardware, software, printer, mobile device, and ... Qualifications Required - High school diploma or equivalent. - Associate degree in Information ...

JCPenney

Cashier - Provo Towne Center

Provo, UT · On-site

$11 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - Shops At South Town

Sandy, UT · On-site

$11.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - Valley Fair Mall

West Valley City, UT · On-site

$11.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - The District

South Jordan, UT · On-site

$11.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - Red Cliffs Mall

Saint George, UT · On-site

$11 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - Layton Hills Mall

Layton, UT · On-site

$10.75 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - Riverdale Center

Riverdale, UT · On-site

$11.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

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Showing results 21-40

All JobsTicketing Associate JobsTicketing Associate Jobs in Utah

Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Utah?

The most popular types of Ticketing jobs in Utah are:

What are popular job titles related to Ticketing Associate jobs in Utah?

For Ticketing Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Utah look for?

The top searched job categories for Ticketing Associate jobs in Utah are:

What cities in Utah are hiring for Ticketing Associate jobs?

Cities in Utah with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Utah as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Onsite IT Technician

Biomerics

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Biomerics rating

5.8

Company rating: 5.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets.
At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to Biomerics' values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and the patients who depend on our products.
At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members.
Job Description
We are seeking a dedicated and skilled Onsite IT Technician to join our dynamic team. The ideal candidate will provide responsive technical support to employees across the organization by diagnosing and resolving technology-related issues, fulfilling service requests, and delivering an exceptional customer experience. Maintains accurate documentation, adheres to service standards, and contributes to the reliability and efficiency of IT operations.
Responsibilities
  • Respond to support requests through phone, email, chat, walk-up, and ticketing systems.
  • Troubleshoot basic hardware, software, mobile device, account, and access issues.
  • Provide white-glove support to executive team members.
  • Perform password resets, account unlocks, and user provisioning activities.
  • Install, configure, and support standard endpoint software.
  • Manage, inventory, and deploy computer hardware and peripherals.
  • Document all troubleshooting activities and resolutions in the ITSM platform.
  • Collaborate with cross-functional teams to address complex technical issues and to complete physical requirements associated with technical projects.
  • Escalate issues that exceed Tier 1 scope according to established procedures.
  • Adhere to service level agreements (SLAs) and security requirements.
  • Participate in team meetings, training, and continuous learning activities.

Requirements
  • 1-2 years of technical support experience in a manufacturing environment.
  • Associate's degree in computer science, Information Technology, or a related field; bachelor's degree preferred.
  • Microsoft Windows and Microsoft 365
  • Basic networking protocols and concepts
  • Active Directory and identity management fundamentals
  • Endpoint hardware and peripherals
  • Ticketing and knowledge management systems

Biomerics offers the following benefits: Medical/Dental/Vision Insurance, Short-Term Disability, Long-Term Disability, Life Insurance, Paid Vacation Days, Paid Holidays, and 401k.
Please, No Recruitment Agency calls or emails (we are not using recruitment services for this or any other role posted).
The salary estimates are estimates from this job board and not a guarantee of Biomerics' salary range.

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