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Ticketing Assistant Jobs in Utah (NOW HIRING)

Utah Jazz

Gameday Ticketing Intern

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

... ticketing sales team. This internship program offers the opportunity to gain valuable skills as you ... DUTIES & RESPONSIBILITIES: * Assist the sales team with the planning and execution of Jazz, Mammoth ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT · On-site

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT · On-site

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT · On-site

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT · On-site

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

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All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Utah

Ticketing Assistant information

See Utah salary details

$5

$17

$30

How much do ticketing assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ticketing assistant in Utah is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.47 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Utah?

The most popular types of Ticketing jobs in Utah are:

What are popular job titles related to Ticketing Assistant jobs in Utah?

For Ticketing Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Utah look for?

The top searched job categories for Ticketing Assistant jobs in Utah are:

What cities in Utah are hiring for Ticketing Assistant jobs?

Cities in Utah with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 26% Part Time, 1% Temporary, and 12% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,026 per year, or $17.8 per hour.

Gameday Ticketing Intern

Utah Jazz

Salt Lake City, UT • On-site

$14.50 - $19.25/hr

Internship

Posted 27 days ago

Job description

Description


JOB SUMMARY:

The Utah Jazz and Utah Mammoth are seeking an enthusiastic and highly motivated intern to assist our ticketing sales team. This internship program offers the opportunity to gain valuable skills as you work in the unique and exciting environment of the professional sports and entertainment industry. Working on primarily Jazz and Mammoth game and arena event nights, you will learn aspects of sports and event management, client hospitality, ticket sales strategies, service strategies, and more. This internship begins in October 2026 and ends in May 2027.


DUTIES & RESPONSIBILITIES:

  • Assist the sales team with the planning and execution of Jazz, Mammoth, and Arena events.
  • Help with various department sales and service tasks as needed.
  • Typical shift will require working after hours during events in the evening .
  • Certain times may require working standard business hours as needed, 9AM to 5PM.
  • Protect the reputation of the company.
  • Exemplify the mission and values: transparent, all in, community obsessed, one team, and scrappy.
  • Accept other duties, as assigned.


COMPETENCIES:

  • Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Interpersonal Savvy - Relates openly and comfortably with diverse groups of people.
  • Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives.


QUALIFICATIONS:

  • Proficient in Microsoft Office applications including Word and Excel.
  • Strong attention to detail and enthusiastic about working in a sports-related field.
  • Self-starter who is also comfortable with learning and collaborating in a dynamic team environment.
  • Primary work locations will be Zions Bank Basketball Campus and at Delta Center.
  • Work schedule will vary and will include office hours as well as staffing events and home games on evenings, weekends, or holidays.


PHYSICAL DEMANDS:

  • This person must be able to communicate and express themselves both written and verbally.
  • This person must be able to observe, inspect, estimate, and assess.
  • This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
  • This person must be able to lift 30 lbs.


The Smith Entertainment Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Note: The need may arise to revise, supplement, or rescind portions of this job description, and SEG reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.



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About Utah Jazz

Sourced by ZipRecruiter

Industry

Spectator sports

Company size

201 - 500 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1985

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