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Ticketing Assistant Jobs in Utah (NOW HIRING)

Utah Jazz

Gameday Ticketing Intern

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

... ticketing sales team. This internship program offers the opportunity to gain valuable skills as you ... DUTIES & RESPONSIBILITIES: * Assist the sales team with the planning and execution of Jazz, Mammoth ...

Utah Valley University

Box Office Manager

Orem, UT · On-site

$47K - $55K/yr

Maintain accurate patron records and support database standards, ensuring appropriate handling of sensitive patron information. Assist with ticketing system troubleshooting and coordinate with ...

NexOne, Inc.

Computer Support Technician

UT · On-site

$401K/yr

Specific support will include the following: - Assist users who are having computer problems ... and automated trouble ticketing system - Ensure a detailed resolution is documented in the ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT · On-site

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT · On-site

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

wearegat

Cabin Appearance Agent

Salt Lake City, UT · On-site

... * Assist Ramp agents when Cabin Cleaning is complete. * Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts. * Transports loaded bags ...

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Ticketing Assistant information

See Utah salary details

$5

$17

$30

How much do ticketing assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketing assistant in Utah is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are the most commonly searched types of Ticketing jobs in Utah?

The most popular types of Ticketing jobs in Utah are:

What are popular job titles related to Ticketing Assistant jobs in Utah?

For Ticketing Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Utah look for?

The top searched job categories for Ticketing Assistant jobs in Utah are:

What cities in Utah are hiring for Ticketing Assistant jobs?

Cities in Utah with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 26% Part Time, 1% Temporary, and 12% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,026 per year, or $17.8 per hour.

Ticketing Specialist

The Ruth and Nathan Hale Theater

Pleasant Grove, UT • On-site

Full-time

Posted 24 days ago

Job description

Hale Center Foundation for the Arts and Education (dba The Ruth and Nathan Hale Theater / The Ruth) is a nonprofit organization dedicated to providing high-quality, family-friendly theater experiences. We are passionate about arts education and its positive impact on our community. Join our team and be part of a mission-driven organization that brings joy and culture to Utah Valley!


Position Summary:

Provides excellent customer and box office services to all patrons, artists, staff, donors,partnersand visitors in a friendly and engaging manner as part of providing a high-quality theatrical experience andfurnishingan excellent venue for artists.


Responsibilities

  • Excellent and friendly customer service-be a patron advocate.
  • Answer incoming calls.
  • Make outgoing calls.
  • Sell,reserveand reschedule tickets
  • Answer questions about all theater information-tickets, shows, policies, etc.
  • Work together with other Box Office Reps on assigned tasks.
  • Complete required training.
  • Use ticketing system (Tessitura), including ongoing education in Tessitura to improve patron experience both over the phone and in person.
  • Prepare tickets and door reports for performances.
  • Assist Front of House with customer service needs.
  • Daily data management and reporting in Tessitura as requested.
  • Receive shipments and take in and put out the mail daily.
  • Maintain a clean and orderly workspace, and other cleaning and maintenance tasks asasked.
  • Maintain a clean, well-groomed appearance.
  • Help whenever asked with multiple tasks.
  • Expected to work some weekends and evening hours.
  • Other duties as assigned

Skills and Education

  • Passion for theater.
  • High school diplomarequired.
  • Associates degree is a plus!
  • Cheerful and friendly with a highly personable and customer service-oriented approach.
  • Effective telephone, computer, and organizational skills.
  • Collaboration, time management, problem solving, attention to detail, and multi-tasking.
  • Ability to interact effectively in a professional,diplomaticand mature manner with patrons, artists, staff, donors,partnersand visitors at all levels, both in writing and in person.
  • Ability tocalmly and efficiently adjust to new procedures, systems, or schedule changes.
  • Ability to stay composed under pressure, have a good attitude, and execute expectations keeping priorities and business needs in mind

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