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Ticketing Associate Jobs (NOW HIRING)

MCT, Inc.

Patron Services Associate

Missoula, MT · On-site

$15/hr

Job Summary The Patron Services Associate supports the box office by assisting with ticketing ... Use the ticketing database (Patron Manager) to allocate seating and process orders. * Manage cash ...

MCT, Inc.

Patron Services Associate

Missoula, MT · On-site

Job Summary The Patron Services Associate supports the box office by assisting with ticketing ... Use the ticketing database (Patron Manager) to allocate seating and process orders. * Manage cash ...

NashvilleHR

Reservation Specialist

Nashville, TN · On-site

$17/hr

Ticketing Associates have a passion for providing excellent customer service and a commitment to hospitality. Duties/Responsibilities * Welcome and greet visitors to the site, collect tickets, and ...

The Island

Ticketing Supervisor

Pigeon Forge, TN · On-site

Reviews Ticket Seller and Gift Shop Sales Associate over and short on a daily basis. * Reviews employee time sheets and makes necessary corrections on a daily basis. * Checks email regularly and ...

AEG

Ticket Sales Associate

Long Beach, CA · On-site

$20/hr

Position Overview The Ticket Sales Associate supports all aspects of the Long Beach Coast's ticketing operation, with a particular focus on group sales outreach, inbound group inquiry coordination ...

Plateau Software Inc

The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions, ticketing work completed, and supporting high profile military or government ...

Abbott

Associate I Payroll

North Chicago, IL

... manager inquiries via a ticketing system. To be considered for future Associate I Payroll ... opportunities, apply now, and be added to Abbott's Contract Labor Community and the Associate I ...

Abbott

Associate I Payroll

North Chicago, IL · On-site

$24 - $27/hr

The Associate I Payroll supports payroll operations at Abbott. This role involves processing weekly ... Respond to employee and manager inquiries through a ticketing system * Ensure compliance with ...

Plateau Software, Inc.

IT Associate - 2nd Shift

AZ · On-site

The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions, ticketing work completed, and supporting high profile military or government ...

Plateau Software, Inc.

IT Associate - 3rd Shift

AZ · On-site

The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions, ticketing work completed, and supporting high profile military or government ...

Shift4

Customer Service, Associate

Center Valley, PA · On-site

$13.75 - $19/hr

Shift4 is expanding globally and hiring Customer Service, Associates to work with customers! This ... Manage multiple communication channels (phone, email, chat, ticketing) efficiently. * Maintain ...

Plateau Software Inc

The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions, ticketing work completed, and supporting high profile military or government ...

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Ticketing Associate information

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$95

How much do ticketing associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ticketing associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ticketing Associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What are Ticketing Associates?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities are hiring for Ticketing Associate jobs? Cities with the most Ticketing Associate job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
Who are the top companies hiring for Ticketing Associate jobs? The top employers for Ticketing Associate jobs are:
What states have the most Ticketing Associate jobs? States with the most job openings for Ticketing Associate jobs include:
What job categories do people searching Ticketing Associate jobs look for? The top searched job categories for Ticketing Associate jobs are:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 4% Full Time, 90% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,493 per year, or $30.5 per hour.

Patron Services Associate

MCT, Inc.

Missoula, MT • On-site

$15/hr

Part-time

PTO

Posted 11 days ago

Job description

Missoula Children's Theatre is hiring a part time Patron Services Associate to join our team.
Job Summary
The Patron Services Associate supports the box office by assisting with ticketing, subscriptions, and support of all theatre visitors.
Essential Responsibilities of the Position
Patron Services
  • Provide excellent support to patrons, donors, volunteers, and guests.
  • Use the ticketing database (Patron Manager) to allocate seating and process orders.
  • Manage cash drawers, including credit card & other transactions.
  • Maintain all regularly scheduled ticketing, sales, and promotions tracking reports.
  • Assist Front of House as needed during performances.
  • Assist in creating upcoming sales campaigns.
  • Assist with reconciling financial reports and ticketing transactions with the operations staff.
  • Ensure that accurate ticketing information and box office policies are communicated correctly to patrons, guests, and visitors.
  • Input data and maintain accurate files on ticketing database.
  • Assist with supervision of volunteers as needed.
  • Assist in maintaining organization and physical appearance of box office, lobby, & concessions areas
  • Assist with merchandise and inventory.
  • Greet visitors and ensure that they follow sign-in procedures.
  • Answer incoming calls and transfer them to the appropriate recipients.
  • Assist with program registration as needed.

Marketing and Communications
  • Assist with the creation and scheduling of social media posts across platforms (Facebook, Instagram, etc.), including event reminders, behind-the-scenes content, and patron highlights.
  • Capture photos and video content during performances, rehearsals, or special events for marketing use.
  • Support the marketing team in organizing and maintaining a content calendar.
  • Help design basic graphics or captions for email and social content using templates provided by the marketing team.
  • Update show information and events on the MCT website and community calendars.
  • Maintain customer contact records in the CRM (Patron Manager), including patron notes, email list tagging, and accurate data entry.
  • Collect email signups and support the distribution of e-newsletters or targeted campaigns.
  • Report trends or questions from patrons that could inform future promotions or marketing decisions.
  • Coordinate marketing collateral distribution (posters, flyers) to local businesses and community boards.
  • Provide on-site support during marketing events, press tours, or community appearances as needed.
  • Assist with digital ad campaigns, including tracking performance, gathering assets, and updating copy as directed.

Minimum Qualifications
  • Friendly, helpful personality and willingness to work as part of a team
  • Customer Service experience
  • Excellent interpersonal, written and oral communication skills.
  • Excellent computer skills

Desired Qualifications
  • Knowledge and/or interest of theater
  • Experience working in ticketing software, specifically Patron Manager
  • Experience working within streaming platform software e.g. ShowTix4U

Physical Requirements
  • May be sitting at a desk for periods of time that could exceed 4 hours with intermittent breaks as needed
  • May be requested to lift as much as 25 pounds.
  • May be requested to drive a company vehicle.

Equipment Used
  • Computer, telephone, copier, printer, fax machine, paper cutter, step ladder.

Schedule
This position is scheduled 20 hours per week. During our community show season, the schedule varies including days, evening and weekends. During off show weeks, the schedule is Mon-Fri from 12pm to 5pm
Benefits Available
  • Paid time off
  • Sick leave
  • Holiday pay
  • Employee discounts

Please complete the application with required materials. No phone calls please.

Apply