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Ticketing Associate Jobs in Montana (NOW HIRING)

MCT, Inc.

Patron Services Associate

Missoula, MT · On-site

Job Summary The Patron Services Associate supports the box office by assisting with ticketing ... Use the ticketing database (Patron Manager) to allocate seating and process orders. * Manage cash ...

MCT, Inc.

Patron Services Associate

Missoula, MT · On-site

$15/hr

Job Summary The Patron Services Associate supports the box office by assisting with ticketing ... Use the ticketing database (Patron Manager) to allocate seating and process orders. * Manage cash ...

KOHLS

Seasonal Merchandising Associate

Kalispell, MT · On-site

$17/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

Kohl's

Seasonal Merchandising Associate

Kalispell, MT · On-site

$17/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

Under Armour

Seasonal Stock Associate

Bozeman, MT · On-site

$15.75 - $19.75/hr

Your Impact We count on our Seasonal Stock Associates to: * Process merchandise shipments ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Under Armour

Seasonal Stock Associate

Bozeman, MT · On-site

$15.75 - $19.75/hr

Your Impact We count on our Seasonal Stock Associates to: * Process merchandise shipments ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Under Armour

Seasonal Stock Associate

Bozeman, MT · On-site

$15.75 - $19.75/hr

Your Impact We count on our Seasonal Stock Associates to: * Process merchandise shipments ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Under Armour, Inc.

Seasonal Stock Associate

Bozeman, MT · On-site

$15.75 - $19.75/hr

Your Impact We count on our Seasonal Stock Associates to: * Process merchandise shipments ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Under Armour

Seasonal Stock Associate

Bozeman, MT · On-site

$16 - $18/hr

Your Impact We count on our Seasonal Stock Associates to: * Process merchandise shipments ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Boot Barn

Inventory Control Associate (Seasonal)

Billings, MT · On-site

$16.75 - $20.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Boot Barn

Inventory Control Associate (Seasonal)

Missoula, MT · On-site

$16.75 - $20.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Boot Barn

Inventory Control Associate (Seasonal)

Kalispell, MT · On-site

$16.75 - $20.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Boot Barn

Inventory Control Associate (Seasonal)

Bozeman, MT · On-site

$18.50 - $22.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Boot Barn

Inventory Control Associate (Seasonal)

Billings, MT · On-site

$16.75 - $20.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Under Armour

Lead Associate, Footwear PT

Bozeman, MT · On-site

$19 - $23/hr

Drive Footwear Sales & Elevate the Athlete Experience As the Lead Associate, Footwear, you'll be ... ticketing/merchandising/stock replenishment * Collaborate with teammates to achieve store goals

Under Armour

Lead Associate, Footwear PT

Bozeman, MT · On-site

$16.75 - $18.83/hr

Drive Footwear Sales & Elevate the Athlete Experience As the Lead Associate, Footwear, you'll be ... ticketing/merchandising/stock replenishment * Collaborate with teammates to achieve store goals

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Ticketing Associate information

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Montana?

The most popular types of Ticketing jobs in Montana are:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Montana as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Patron Services Associate

MCT, Inc.

Missoula, MT • On-site

Part-time

PTO

Re-posted 8 days ago

Job description

Missoula Children's Theatre is hiring a part time Patron Services Associate to join our team. 


Job Summary


The Patron Services Associate supports the box office by assisting with ticketing, subscriptions, and support of all theatre visitors. 

Essential Responsibilities of the Position 


Patron Services 

  • Provide excellent support to patrons, donors, volunteers, and guests. 
  • Use the ticketing database (Patron Manager) to allocate seating and process orders.
  • Manage cash drawers, including credit card & other transactions.
  • Maintain all regularly scheduled ticketing, sales, and promotions tracking reports.
  • Assist Front of House as needed during performances.
  • Assist in creating upcoming sales campaigns.
  • Assist with reconciling financial reports and ticketing transactions with the operations staff.
  • Ensure that accurate ticketing information and box office policies are communicated correctly to patrons, guests, and visitors.
  • Input data and maintain accurate files on ticketing database.
  • Assist with supervision of volunteers as needed.
  • Assist in maintaining organization and physical appearance of box office, lobby, & concessions areas
  • Assist with merchandise and inventory.
  • Greet visitors and ensure that they follow sign-in procedures.
  • Answer incoming calls and transfer them to the appropriate recipients.
  • Assist with program registration as needed.


    Marketing and Communications

  • Assist with the creation and scheduling of social media posts across platforms (Facebook, Instagram, etc.), including event reminders, behind-the-scenes content, and patron highlights.
  • Capture photos and video content during performances, rehearsals, or special events for marketing use.
  • Support the marketing team in organizing and maintaining a content calendar.
  • Help design basic graphics or captions for email and social content using templates provided by the marketing team.
  • Update show information and events on the MCT website and community calendars.
  • Maintain customer contact records in the CRM (Patron Manager), including patron notes, email list tagging, and accurate data entry.
  • Collect email signups and support the distribution of e-newsletters or targeted campaigns.
  • Report trends or questions from patrons that could inform future promotions or marketing decisions.
  • Coordinate marketing collateral distribution (posters, flyers) to local businesses and community boards.
  • Provide on-site support during marketing events, press tours, or community appearances as needed.
  • Assist with digital ad campaigns, including tracking performance, gathering assets, and updating copy as directed.


Minimum Qualifications


  • Friendly, helpful personality and willingness to work as part of a team
  • Customer Service experience
  • Excellent interpersonal, written and oral communication skills.
  • Excellent computer skills

Desired Qualifications


  • Knowledge and/or interest of theater
  • Experience working in ticketing software, specifically Patron Manager
  • Experience working within streaming platform software e.g. ShowTix4U

Physical Requirements


  • May be sitting at a desk for periods of time that could exceed 4 hours with intermittent breaks as needed
  • May be requested to lift as much as 25 pounds.
  • May be requested to drive a company vehicle.


Equipment Used

  • Computer, telephone, copier, printer, fax machine, paper cutter, step ladder.


Schedule


This position is scheduled 20 hours per week. During our community show season, the schedule varies including days, evening and weekends.  During off show weeks, the schedule is Mon-Fri from 12pm to 5pm


Benefits Available


  • Paid time off
  • Sick leave
  • Holiday pay
  • Employee discounts


Please complete the application with required materials.  No phone calls please.