ZipRecruiter

Log In

1

Ticketing Associate Jobs in Austin, TX (NOW HIRING)

Austin PBS

Development Associate

Austin, TX · On-site

Supports ticketing system and capacity of venue for ACL tapings. This includes donor RSVP's, ticketing customer support and interdepartmental allotment and distribution. Supports additional ...

Boot Barn

Inventory Control Associate

Round Rock, TX · On-site

$15.75 - $19.50/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Robert Half

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

... ticketing platform. * Route advanced or unresolved issues to higher-level support teams while ... Associate degree in Information Technology, Computer Science, or a related discipline, or ...

Roku

Systems Operations Associate

Austin, TX

The Systems Operations Associate facilitates the delivery of scalable process and product ... Comfort leveraging ticketing systems, reports, and dashboards (JIRA or Salesforce experience a plus)

next page

Showing results 1-20

All JobsTicketing Associate JobsTicketing Associate Jobs in Austin, TX

Ticketing Associate information

See Austin, TX salary details

$12

$30

$94

How much do ticketing associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ticketing associate in Austin, TX is $30.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $38.85 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Austin, TX?

The most popular types of Ticketing jobs in Austin, TX are:

What are popular job titles related to Ticketing Associate jobs in Austin, TX?

For Ticketing Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Austin, TX look for?

The top searched job categories for Ticketing Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Ticketing Associate jobs?

Cities near Austin, TX with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Austin, TX as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,935 per year, or $30.3 per hour.

Development Associate

Austin PBS New Ventures, Inc.

Austin, TX • On-site

$26.45/hr

Full-time

Posted 12 days ago

Job description

Job Type
Full-time
Description
Job Overview
Supports the Friends of ACL team, goals and development processes related to the Friends of ACL and Waitlist membership programs. This includes maintaining membership records, gift records, facilitating external communications related to tapings and ongoing stewardship of donors within the programs.
Supports ticketing system and capacity of venue for ACL tapings. This includes donor RSVP's, ticketing customer support and interdepartmental allotment and distribution.
Supports additional cultivation, stewardship and activations around station events and priorities related to organizational revenue goals.
Duties and Responsibilities
Administrative support of donor gifts and membership tracking:
  • Assist in maintaining donor records across databases to ensure accuracy of gift records, membership records, list management for communications, and ticketing accounts.
  • Support pledge payment reminder and acknowledgement processes for Friends of ACL, Waitlist, ACL and experiential related gifts.

Implementation and Stewardship of Friends of ACL program:
  • Maintain capacity of Friends of ACL program by coordinating Friends of ACL and Waitlist membership renewal process, and filling available spots in the Friends program from the Waitlist.
  • Create and coordinate all electronic announcements and invitations related to ACL tapings, and support FOACL newsletter.

Support ticketing, capacity and access to ACL tapings:
  • Implement ACL taping event build, ticketing infrastructure, and oversee capacity of venue to support a full studio audience for ACL tapings:
    • facilitate member, donor, sponsor and development RSVPs
    • facilitate Board and Staff RSVPs and ticket distribution
    • support interdepartmental allotments and needs
  • Support customer support efforts related to the ticketing system and RSVPs for members
  • Support Will Call functions on-site at ACL tapings at ACL Live at The Moody Theater and other development-related events.
  • Coordinate with Austin PBS teams, LickonaVision team and venue staff on taping days to ensure an excellent experience for taping attendees.
  • Co-leads relationship with AXS Ticketing support.

Supports logistics, cultivation, stewardship and fulfillment of donor and sponsor deliverables at ACL Tapings, and other development and station events.
Other special projects and duties as assigned by the Development Director.
Requirements
Education & Experience:
  • Bachelor's degree desirable
  • Experience with donor database(s) and eCRM(s) preferred
  • Experience with AXS FanAccount or other ticketing systems are a plus
  • 1-2 years of customer service experience preferred

Knowledge & Skills:
  • Excellent customer service skills.
  • Capable of juggling multiple projects simultaneously in a fast-paced environment to meet deadlines.
  • Proficiency with Microsoft Office a must.
  • Proficiency with Google Suite.
  • Skills and confidence to efficiently and accurately work within a busy Development team.
  • Be a contributing member of the Austin PBS Development team.
  • Interact with members, donors, sponsors, underwriters, staff, Board and general public.
  • Be able to work under the pressure of deadlines and be able to multitask.
  • Must be willing to work events in person.
  • Must be willing to work flexible hours for events, many outside of normal work day, including nights and weekends.
  • Ability to lift boxes weighing up to 20 pounds.
  • Stand for extended periods of time as required by events.

Salary Description
$26.45 per hour

Apply