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Ticketing Associate Jobs (NOW HIRING)

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49K - $66K/yr

High school diploma and 2+ years of relevant experience, or an Associate's degree from an ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · Remote

$52K - $70K/yr

High school diploma and 2+ years of relevant experience, or an Associate's degree from an ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

baltimoreravens

Baltimore Ravens Inside Sales Associate 2026-2027 (Baltimore, MD) GENERAL DESCRIPTION: This ... Ticketing system and Salesforce CRM experience a bonus * Microsoft Office, Outlook, Excel, Word ...

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$12

$30

$95

How much do ticketing associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ticketing associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ticketing Associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What are Ticketing Associates?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities are hiring for Ticketing Associate jobs? Cities with the most Ticketing Associate job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
Who are the top companies hiring for Ticketing Associate jobs? The top employers for Ticketing Associate jobs are:
What states have the most Ticketing Associate jobs? States with the most job openings for Ticketing Associate jobs include:
What job categories do people searching Ticketing Associate jobs look for? The top searched job categories for Ticketing Associate jobs are:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 4% Full Time, 90% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,493 per year, or $30.5 per hour.
Ticketing & Gate associate - Country Rising Festival 2026

Ticketing & Gate associate - Country Rising Festival 2026

ROC Ventures

Franklin, WI • On-site

$12/hr

Temporary

Posted 20 days ago

Job description

Country Rising Music Festival 2026 - Friday May 29th - is seeking friendly, detail-oriented, and dependable Ticketing & Gate Associates to help manage guest entry at Franklin Field in Franklin, WI This role is critical to ensuring a smooth, safe, and welcoming experience for all festival attendees from the moment they arrive.
Responsibilities
  • Scan and validate digital and physical tickets using handheld scanners or mobile devices
  • Check wristbands, stamps, or credentials as required
  • Monitor entry points and control guest flow to prevent overcrowding
  • Verify guest identification when needed and direct guests to appropriate entry lines
  • Provide basic event information and assist guests with questions
  • Enforce festival entry policies and prohibited item guidelines
  • Communicate clearly with security and supervisors regarding issues or concerns
  • Assist with gate setup, signage placement, and breakdown
Requirements
  • Previous event, customer service, or ticketing experience preferred (not required)
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in high-volume, fast-paced environments
  • Ability to stand for long periods and work outdoors in varying weather conditions
  • Basic comfort using smartphones, tablets, or scanning devices
Schedule
  • Friday May 29th
  • Must be available for the full scheduled festival shift. Open to close.
Compensation
  • $12/HR

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