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Ticketing Associate Jobs (NOW HIRING)

Goldbelt, Inc.

Ticket Agent - Goldbelt Tram

Juneau, AK · On-site

$15/hr

Summary Responsible for providing tour and local visitor information and assistance, and ticketing ... associates. * Responsible for a balanced drawer. * Uses accuracy when ringing up a sale and ...

Goldbelt

Ticket Agent - Goldbelt Tram

Juneau, AK

$15/hr

Summary Responsible for providing tour and local visitor information and assistance, and ticketing ... associates. * Responsible for a balanced drawer. * Uses accuracy when ringing up a sale and ...

Fox Theatre, Inc.

Ticket Office Associate

Atlanta, GA · On-site

$16/hr

Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds ... Ensure that internal and external guests' ticketing needs are being met and exceeded. * Balance ...

Abbott

Associate I Payroll

North Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Associate I Payroll supports payroll operations at Abbott. This role involves processing weekly ... Respond to employee and manager inquiries through a ticketing system * Ensure compliance with ...

Abbott

Associate I Payroll

North Chicago, IL · On-site

$24 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Associate I Payroll supports payroll operations at Abbott. This role involves processing weekly ... Respond to employee and manager inquiries through a ticketing system * Ensure compliance with ...

Abbott

Associate I Payroll

North Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Associate I Payroll supports payroll operations at Abbott. This role involves processing weekly ... Respond to employee and manager inquiries through a ticketing system * Ensure compliance with ...

Abbott

Associate I Payroll

North Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... manager inquiries via a ticketing system. To be considered for future Associate I Payroll ... opportunities, apply now, and be added to Abbott's Contract Labor Community and the Associate I ...

Artius Solutions

Helpdesk Associate

Lakewood, NJ · On-site

$20 - $40/hr

Job Title: Helpdesk Associate Location: Ocean County, New Jersey Job Type: Onsite / Frontline ... Experience with IT helpdesk or ticketing tools (e.g., Syncro, ConnectWise, Autotask, Intune) is a ...

kccfc

Business Development Sales Associate

Kansas City, MO · On-site

$43K - $59K/yr

Business Development Sales Associate Department: Business Development Reports to: Director of ... Develop a thorough understanding of all ticketing systems, CRM platforms, and sales software ...

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Showing results 21-40

All JobsTicketing Associate Jobs

Ticketing Associate information

See salary details

$12

$30

$95

How much do ticketing associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticketing associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities are hiring for Ticketing Associate jobs? Cities with the most Ticketing Associate job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
Who are the top companies hiring for Ticketing Associate jobs? The top employers for Ticketing Associate jobs are:
What states have the most Ticketing Associate jobs? States with the most job openings for Ticketing Associate jobs include:
What job categories do people searching Ticketing Associate jobs look for? The top searched job categories for Ticketing Associate jobs are:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,493 per year, or $30.5 per hour.

Ticket Agent - Goldbelt Tram

Goldbelt, Inc.

Juneau, AK • On-site

$15/hr

Full-time, Part-time

Re-posted 3 days ago

Job description

Overview
As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.
Summary
Responsible for providing tour and local visitor information and assistance, and ticketing services and sales, to guests at the Tramway. Full-time and part-time positions available.
Part-time and full-time schedules are available.
We're excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.
Pay and Benefits:
Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.
Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.'s long-term value.
Starting Rate: $15.00 - DOE
Responsibilities
Job Duties
  • Ensure that each customer receives prompt and courteous service.
  • People-oriented and able to provide superior customer service.
  • Display a positive attitude that is contagious, speaking highly of the company in the presence of customers or other associates.
  • Responsible for a balanced drawer.
  • Uses accuracy when ringing up a sale and counting back cash money. Use diplomacy when a customer's credit card is declined.
  • Maintain an excellent customer service level to all incoming and outgoing cruise ship, special group or local passengers, meets and greets all potential tramway guests; provides tram and visitor information; gives directions to the viewing areas, gift shops, restaurant, and other locations; explains the details of the Full tramway experience. At the lower terminal, provides ticketing services and sales, explaining the various products or services available for purchase within the aerial tramway, including tramway transportation, tours we sell for other companies, theater viewing, restaurant products, etc.; collects (and reconciles at end of shift) cash, check, purchase order and credit card payments; issues tickets, season passes, vendor and employee badges as necessary.
  • Constantly applies effective practices and techniques of providing excellent customer service to all incoming and outgoing passengers; seeks and follows advice provided by the Lead Host of Lead Ticket Agent in improving customer service skills and becoming more familiar with tour and visitor information.
  • Performs other incidental and related duties as required and assigned.

Qualifications
Necessary Skills and Knowledge
  • Ability to meet time and attendance requirements.
  • Ability to work all different shifts including holidays and weekends.
  • Abilities to attend all scheduled meetings, orientations and training sessions.
  • Excellent communication and customer service skills.
  • Ability to learn, understand, and follow oral and written instructions/directions.
  • Skill in operating personal computer utilizing a variety of computer software.
  • Skill in establishing and maintaining cooperative working relationships with other employees.
  • Ability to work directly with the public, providing information and assistance on a daily basis.
  • Ability to handle stress under pressure.
  • Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.

Minimum Qualifications (education, experience, skills)
  • Six (6) months of cash handling experience.
  • One (1) season of ticket agent or closely related experience involved with tourism, travel, and/or hospitality services.
  • Ability to successfully pass a background check.

Preferrred Qualifications (education, experience, skills)
  • Current CPR and first aid certificates.
  • Previous experience working in the visitor or hospitality industry or other customer service related field.

Apply