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Ticketing Associate Jobs (NOW HIRING)

NashvilleHR

Reservation Specialist

Nashville, TN · On-site

$17/hr

Ticketing Associates have a passion for providing excellent customer service and a commitment to hospitality. Duties/Responsibilities * Welcome and greet visitors to the site, collect tickets, and ...

MCT, Inc.

Patron Services Associate

Missoula, MT · On-site

Job Summary The Patron Services Associate supports the box office by assisting with ticketing ... Use the ticketing database (Patron Manager) to allocate seating and process orders. * Manage cash ...

The Island

Ticketing Supervisor

Pigeon Forge, TN · On-site

Reviews Ticket Seller and Gift Shop Sales Associate over and short on a daily basis. * Reviews employee time sheets and makes necessary corrections on a daily basis. * Checks email regularly and ...

MCT, Inc.

Patron Services Associate

Missoula, MT · On-site

$15/hr

Job Summary The Patron Services Associate supports the box office by assisting with ticketing ... Use the ticketing database (Patron Manager) to allocate seating and process orders. * Manage cash ...

Fox Theatre, Inc.

Ticket Office Associate

Atlanta, GA · On-site

$16/hr

Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds ... Ensure that internal and external guests' ticketing needs are being met and exceeded. * Balance ...

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Ticketing Associate information

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$12

$30

$95

How much do ticketing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticketing associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities are hiring for Ticketing Associate jobs?

Cities with the most Ticketing Associate job openings:

What are the most commonly searched types of Ticketing jobs?

The most popular types of Ticketing jobs are:

Who are the top companies hiring for Ticketing Associate jobs?

The top employers for Ticketing Associate jobs are:

What states have the most Ticketing Associate jobs?

States with the most job openings for Ticketing Associate jobs include:

What job categories do people searching Ticketing Associate jobs look for?

The top searched job categories for Ticketing Associate jobs are:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,493 per year, or $30.5 per hour.

Reservation Specialist

NashvilleHR

Nashville, TN • On-site

$17/hr

Other

Retirement

Re-posted 27 days ago

Job description

Job Title: Reservation Specialist

Department: Hospitality

Reports to: Hospitality Manager

Classification: Part-Time; Hourly; Non-Exempt

Type: In-person

About the Position

The Reservation Specialist at Belle Meade Historic Site & Winery is responsible for greeting guests and checking in guests with reservations. This role involves selling tickets on-site and guiding guests to various attractions. Ticketing Associates have a passion for providing excellent customer service and a commitment to hospitality.

Duties/Responsibilities

  • Welcome and greet visitors to the site, collect tickets, and provide guidance on exhibits and points of interest.
  • Display a customer-focused demeanor and effectively engage with large daily crowds.
  • Provide outstanding customer service and promptly address any inquiries from visitors.
  • Develop expertise in all public ticketed experiences and actively promote ticket sales to walk-in visitors.
  • Assist in coordinating special events and programs, particularly those held on weekends.
  • Fulfill any additional assigned duties as required to support operational needs.

Required Skills/Abilities

  • Excellent oral communication and people skills.
  • Ability to multitask efficiently and within designated timeframes
  • Strong customer service skills

Education and Experience

  • Familiarity with a point-of-sale system is desirable
  • Strong customer service skills are a must
  • High school diploma or equivalent is preferred

Work Environment and Physical Demands

  • Sitting, standing, and walking for prolonged periods of time
  • Ability to bend, squat, kneel, twist, grab, and lift
  • Provide necessary provisions for individuals with diverse mobility needs
  • Belle Meade Historic Site & Winery is open daily 9:00 am to 5:00 pm; the work schedule for this position reflects these hours, including weekends and some holidays
Compensation and Benefits
  • $17 per hour
  • 401(k) plan
  • Free paid lunches on workdays