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Wisconsin

Testing Center Coordinator

Platteville, WI · On-site

$40K/yr

Testing Center Coordinator Job Category: Academic Staff Employment Type: Regular Job Profile: Academic Program Specialist Position Summary: The Disability Access Center at the University of Wisconsin ...

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What are the key skills and qualifications needed to thrive as a Testing Center Administrator, and why are they important?

To thrive as a Testing Center Administrator, you need strong organizational skills, attention to detail, and familiarity with exam protocols, often supported by a high school diploma or higher education. Proficiency with test delivery platforms, scheduling software, and secure computer systems is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help manage test-takers and handle unexpected situations. These skills ensure secure, efficient test administration and a positive experience for all participants.

What are some common challenges faced by Testing Center staff, and how can they be managed effectively?

Testing Center staff often face challenges such as managing high volumes of test-takers during peak periods, maintaining strict test security protocols, and ensuring a smooth check-in process. Effective time management, clear communication with candidates, and thorough training in test administration procedures are essential for overcoming these challenges. Collaboration with colleagues and staying updated on policy changes also help create a supportive work environment and ensure consistently high standards.

What is a Testing Center?

A Testing Center is a dedicated facility where individuals can take various standardized tests and exams in a controlled environment. These centers are used for academic assessments, professional certifications, licensure exams, and placement tests. They provide secure testing conditions, ensure exam integrity, and often offer accommodations for test-takers with special needs. Testing Centers are commonly found in educational institutions, professional organizations, and private companies.

What is the difference between Testing Center vs Testing Technician?

AspectTesting CenterTesting Technician
CredentialsTypically requires certification in testing administration or related fieldsRequires certification or training in testing procedures and equipment
Work EnvironmentCenters dedicated to administering tests, often in educational or corporate settingsLaboratory or testing sites where tests are conducted and monitored
Employer & IndustryEducational institutions, certification bodies, corporate testing centersTesting labs, educational institutions, healthcare facilities
Common Search & ComparisonTesting Center vs Testing Technician

The Testing Center primarily functions as a facility that administers various tests, often requiring oversight and certification. Testing Technicians operate within these centers, conducting tests, preparing equipment, and ensuring test integrity. While both roles require knowledge of testing procedures, Testing Technicians are more hands-on with test administration, whereas Testing Centers focus on providing the environment and infrastructure for testing.

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Infographic showing various Testing Center job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 71% Full Time, 25% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.
Testing Center Coordinator

Testing Center Coordinator

Roberts Wesleyan University

Rochester, NY • On-site

$21 - $23/hr

Other

Posted 25 days ago

Job description

Description

Job Objective:  


The Testing Center Coordinator will be responsible for managing the Testing Center for students with disabilities, ensuring all legal accommodations are provided. The Testing Center Coordinator will also assist with proctoring make-up exams for the campus at large, ESL students who have permission for additional time, and any other groups for which the need for proctoring occurs, such as CLEPs and DSSTs. The Testing Center Coordinator will work to expand proctoring for external revenue sources such as CLEPs and DSSTs and continually research additional proctoring opportunities to benefit The Student Success revenue stream. The Testing Center Coordinator must have excellent people and customer service skills, behave professionally and pleasantly, and be able to deal effectively with diverse student populations while expressing kindness, empathy, and a high degree of confidentiality. The position will be a 9-month full-time employee (Late August through mid May) with half-time or quarter time status in the summer months, depending on need.


Job Responsibilities:  

  1. Receives direction from the Office of Access and Accommodations for any students requiring testing accommodations. Must stay current in ADA law as it relates to testing accommodations. Must follow all 504 accommodations with no exceptions. Collaborates with the Office of Access and Accommodations to meet legal needs.
  2. Serves as primary point person for the Testing Center. Handles all administrative items such as communications. Generates data regarding all student use of Testing Center services, enters data, and maintains SSC Database in relation to proctoring. 
  3. Prepares employment forms and maintains work records for all Testing Center student employees. Supplies documented training for all student employees.
  4. Completes all tasks necessary to provide a safe and inclusive testing environment with integrity. Provides problem-solving for IT issues or exam changes. Answers and reaches out to faculty for problem-solving or clarification. 
  5. Work with the University's Marketing Department and SSC Dean for all internal advertising of Testing Center services, announcements, and events. Maintains and updates SSC Intranet and RWU web pages. 
  6. Develop new revenue streams by expanding CLEP and DSST appointments. Explore other community proctoring options. Work with Marketing to advertise the proctoring opportunities. Be strategic, innovative, and profit-minded with the outside testing program.
  7. Remains current on policies and procedures for CLEP administration and acts as CLEP Administrator/proctor. Remains current on policies and procedures for DSST administration, along with any new proctoring opportunities. Hires, trains, and supervises graduate student workers who proctor CLEP, DSST, and student exams. Maintains confidentiality of passwords for access and performs regular testing site management duties. 
  8. Performs other duties as needed.
The approved rate of pay is: $21 - $23 per hour

Requirements

Preparation and Training: 

Bachelor's degree preferred or equivalent experience.

Strong oral and written communication skills. Well-developed 

organizational skills needed. Understanding of ADA law.


Experience:

1 - 3 years experience in higher education. Knowledge of Google Suite along with Microsoft applications. Ability to learn technologies and keep up-to-date on updates on technologies. Ability to work with diverse students in a pleasant and supportive manner.

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