Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
Unifeye Vision Partners is currently hiring for a Temporary Medical Records, Westlake Village, CA
SUMMARY
We are seeking a friendly, compassionate, and organized Medical Records Representative to join our growing healthcare team. In this role, you will work at the front desk of our medical office and aid our patients and other visitors. You will be responsible for corresponding with patients, providing and requesting records from outside facilities, fax clinic notes and work alongside the front office staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answer portal and voicemails and fulfill Medical Records Requests
- Answer patient questions and provide assistance and directions when necessary
- Respond to emails that arrive using our general office email address
- Confirm that patients have signed all paperwork necessary to allow records to be disclosed to patient
- Maintain confidentiality of all patient records
- Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner
- Other duties as assigned.
KNOWLEDE/SKILLS/ABILITIES
- Knowledge and compliance in federal, state and local regulatory requirements for medical records.
- Demonstrated flexibility. Must be punctual, able to work well in a very busy environment, alphabetize, spell accurately, and strive for unsurpassed customer service.
- Computer experience with Intergy Practice Management is helpful.
- Knowledge of commonly used concepts, practices, and processes within an office environment.
- Bi-lingual in Spanish a plus.
- Effective problem-solving skills are essential.
- Data Entry Skills
- Friendly and compassionate disposition
- Excellent organizational and time management skills
- Strong interpersonal communication skills
EDUCATION AND/OR EXPERIENCE
- Requires a high school diploma or equivalent.
- Minimum of 1 year of experience working in a medical practice front office setting.
CERTIFICATES, LICENSES, REGISTRATIONS
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
PHYSICAL REQUIREMENTS:
This role requires the ability to sit, stand, and use a computer for extended periods, as well as frequent walking, patient interaction in a clinical setting, and occasional lifting up to 25 lbs.
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*This position can require travel*
Pay Rate $23