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Telecom Expense Management Manager Jobs (NOW HIRING)

Manulife

Manager, Expense Management

Boston, MA · On-site

Reporting to the AVP, Marketing Expense Management, you will lead the planning, forecasting, reporting, and analysis of marketing expenses across Canada. You will partner closely with business ...

Digital Direction

Account Executive

Yorkville, IL

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Digital Direction

Account Executive

Chicago, IL

Telecom Expense Management * Strategic Sourcing & Procurement * RFP Creation & Contract Negotiation A team of telecom experts: In an industry where the term "experts" is overused, we assign the term ...

Digital Direction

Account Executive

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Gilchrist

Expense Management Specialist

Cockeysville, MD · On-site

$47K - $71K/yr

Expense Management Specialist The Expense Management Specialist supports hospice financial operations by reviewing monthly expenses, managing invoice processing and creation, and coordinating with ...

Gbmc

Expense Management Specialist

Hunt Valley, MD

$47K - $71K/yr

The Expense Management Specialist supports hospice financial operations by reviewing monthly expenses, managing invoice processing and creation, and coordinating with vendors to ensure timely and ...

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Telecom Expense Management Manager information

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$40K

$93.3K

$133K

How much do telecom expense management manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for telecom expense management manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a telecom expense management manager?

Telecom Expense Management Managers are professionals responsible for overseeing and optimizing an organization’s telecommunications costs and services. They analyze telecom bills, manage vendor relationships, negotiate contracts, and implement cost-saving strategies. Their goal is to ensure that the company’s telecom expenses are accurate, justified, and in line with business needs. They often work with IT, finance, and procurement teams to streamline telecom operations and control spending.

What are the key skills and qualifications needed to thrive as a telecom expense management manager, and why are they important?

To thrive as a Telecom Expense Management Manager, you need expertise in financial analysis, telecom invoicing, and contract negotiation, often supported by a degree in finance, business, or information technology. Familiarity with Telecom Expense Management (TEM) software like Tangoe or Calero-MDSL, as well as proficiency in Excel and ERP systems, is typically required. Strong attention to detail, analytical thinking, and effective communication are valuable soft skills for excelling in this role. These skills ensure accurate cost control, efficient vendor management, and optimized telecom resources for organizational success.

What are some common challenges faced by a telecom expense management manager and how can they be addressed?

Telecom Expense Management Managers often face challenges such as managing complex vendor contracts, tracking multiple telecom assets, and ensuring accurate billing across various services. To address these issues, they typically implement robust expense management software, establish clear processes for inventory tracking, and maintain regular communication with vendors to resolve discrepancies quickly. Developing strong analytical skills and fostering collaboration with IT and finance teams also helps in identifying cost-saving opportunities and preventing billing errors.

What is the difference between Telecom Expense Management Manager vs Telecom Analyst?

AspectTelecom Expense Management ManagerTelecom Analyst
CredentialsRelevant certifications (e.g., CTE, CTP), industry experienceTechnical knowledge, often with certifications in telecom or data analysis
Work EnvironmentOversees telecom expense teams, manages budgets, and vendor relationsAnalyzes telecom data, prepares reports, and supports expense optimization
Employer & Industry UsageCommon in large corporations, telecom service providers, and managed service providersFound in similar settings, supporting telecom cost management and analysis

The Telecom Expense Management Manager focuses on overseeing telecom expenses, managing teams, and vendor relations, while the Telecom Analyst concentrates on analyzing telecom data and supporting cost-saving initiatives. Both roles require industry-specific knowledge but differ in scope and responsibilities.

More about Telecom Expense Management Manager jobs

What cities are hiring for Telecom Expense Management Manager jobs?

Cities with the most Telecom Expense Management Manager job openings:

What are the most commonly searched types of Telecom Expense Management jobs?

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Telecom Expense Management Manager jobs near you
Infographic showing various Telecom Expense Management Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.

Manager, Expense Management

Manulife

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

As Manager, Canada Marketing Expenses, you will play a key role in helping Marketing leaders make informed business decisions through meaningful financial insights and expense management. Reporting to the AVP, Marketing Expense Management, you will lead the planning, forecasting, reporting, and analysis of marketing expenses across Canada. You will partner closely with business leaders and their teams, delivering clear and actionable financial information, driving accountability for expense performance, and supporting the achievement of business objectives. Success in this role requires strong relationship-building skills, analytical thinking, and the ability to translate complex financial data into compelling insights that influence decision-making.

Position Responsibilities:

  • Serve as a trusted advisor to functional leaders by delivering insightful financial reporting, actionable analysis, and recommendations that support strategic decision-making and effective expense management.

  • Analyze and communicate consolidated expense performance, outlook, risks, and opportunities, providing recommendations that influence business decisions and drive financial outcomes.

  • Demonstrate a strong technical understanding of the accounting for expenses including company policies and sufficient business knowledge to be able to verify and analyze information under review.

  • Play a key role on the Expense Management leadership team by driving process improvements, best practices, and the adoption of AI and emerging technologies to enhance productivity, reporting, and decision-making.

  • Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions.

Leadership and Team Development:

  • Foster a culture of innovation, continuous learning, and high-performance teamwork by encouraging creativity and the adoption of data, automation, and AI capabilities.

  • Lead opportunities to collaborate across teams to innovate and drive continuous improvement initiatives.

  • Model and encourage collaborative team behaviours (Get it done together, Share your humanity).

  • Expand networks and relationships across the supported business areas and Finance teams, leveraging these partnerships to deliver business results.

Required Qualifications:

  • Undergraduate degree (business, economics or finance preferred).

  • 5+ years of relevant experience in progressive accounting roles.

  • Professional accounting designation or MBA or equivalent experience.

  • Strong interpersonal skills with the ability to collaborate negotiate and influence effectively.

  • Self-starter with the ability to work independently, particularly around using sound, independent judgment, problem-solving and analytical skills.

  • Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.

  • Excellent customer focus and commitment to quality.

  • Strong business acumen with ability to communicate complex concepts and results in a clear, concise, easy to understand manner (written and verbal).

  • Curiosity and willingness to embrace emerging technologies, including AI, automation, and data analytics, with the ability to identify practical business applications. Experience leveraging AI-enabled tools is considered an asset.

  • Skills related to MS Office in particular Excel and Power BI. Familiarity with Lawson and Anaplan would be an asset.

When you join our team:

  • We'll empower you to learn and grow the career you want

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words

  • As part of our global team, we'll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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