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Telecom Expense Management Manager Jobs (NOW HIRING)

Crox Consulting Inc

Telecom Expense Analyst

New York, NY · On-site

$65 - $68/hr

SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides Telecom Services support, Expense and Financial management support. The incumbent candidate will assist in ...

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Telecom Expense Management Manager information

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$40K

$93.3K

$133K

How much do telecom expense management manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for telecom expense management manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a telecom expense management manager?

Telecom Expense Management Managers are professionals responsible for overseeing and optimizing an organization’s telecommunications costs and services. They analyze telecom bills, manage vendor relationships, negotiate contracts, and implement cost-saving strategies. Their goal is to ensure that the company’s telecom expenses are accurate, justified, and in line with business needs. They often work with IT, finance, and procurement teams to streamline telecom operations and control spending.

What are the key skills and qualifications needed to thrive as a telecom expense management manager, and why are they important?

To thrive as a Telecom Expense Management Manager, you need expertise in financial analysis, telecom invoicing, and contract negotiation, often supported by a degree in finance, business, or information technology. Familiarity with Telecom Expense Management (TEM) software like Tangoe or Calero-MDSL, as well as proficiency in Excel and ERP systems, is typically required. Strong attention to detail, analytical thinking, and effective communication are valuable soft skills for excelling in this role. These skills ensure accurate cost control, efficient vendor management, and optimized telecom resources for organizational success.

What are some common challenges faced by a telecom expense management manager and how can they be addressed?

Telecom Expense Management Managers often face challenges such as managing complex vendor contracts, tracking multiple telecom assets, and ensuring accurate billing across various services. To address these issues, they typically implement robust expense management software, establish clear processes for inventory tracking, and maintain regular communication with vendors to resolve discrepancies quickly. Developing strong analytical skills and fostering collaboration with IT and finance teams also helps in identifying cost-saving opportunities and preventing billing errors.

What is the difference between Telecom Expense Management Manager vs Telecom Analyst?

AspectTelecom Expense Management ManagerTelecom Analyst
CredentialsRelevant certifications (e.g., CTE, CTP), industry experienceTechnical knowledge, often with certifications in telecom or data analysis
Work EnvironmentOversees telecom expense teams, manages budgets, and vendor relationsAnalyzes telecom data, prepares reports, and supports expense optimization
Employer & Industry UsageCommon in large corporations, telecom service providers, and managed service providersFound in similar settings, supporting telecom cost management and analysis

The Telecom Expense Management Manager focuses on overseeing telecom expenses, managing teams, and vendor relations, while the Telecom Analyst concentrates on analyzing telecom data and supporting cost-saving initiatives. Both roles require industry-specific knowledge but differ in scope and responsibilities.

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Telecom Expense Management Manager jobs near you
Infographic showing various Telecom Expense Management Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.

Telecom Expense Management (TEM) Analyst

Neotecra

New York, NY • On-site

Full-time

Re-posted 23 days ago

Job description

Job Summary

We are seeking an experienced and detail-oriented Telecom Expense Management (TEM) Analyst to support the Telecom Services & Expense Management Unit within IT Operations. The ideal candidate will be responsible for telecom financial management, invoice auditing, budget forecasting, vendor expense analysis, reporting, and process optimization. This role requires strong analytical capabilities, expertise in SQL and reporting tools, and the ability to manage large datasets to identify cost-saving opportunities and improve operational efficiency.

Key Responsibilities

  • Manage and optimize telecom expense management processes for IT operations.
  • Analyze telecom invoices, wireless plans, and equipment purchases to ensure billing accuracy and identify overcharges.
  • Develop and maintain budget tracking, forecasting, and variance reporting processes.
  • Prepare financial reports, forecasts, expense analyses, and project status reports.
  • Monitor telecom vendor expenses and compare contract funding against actual spend.
  • Perform cost-benefit analysis (CBA) and ROI evaluations for telecom services and projects.
  • Track planned vs. actual expenses and support annual budget planning activities.
  • Investigate and resolve billing discrepancies, anomalies, and vendor-related issues.
  • Create dashboards and reports using SQL, Tableau, Excel, and other reporting tools.
  • Support process improvement initiatives to enhance operational and financial efficiency.
  • Work cross-functionally with IT, Finance, Procurement, and vendors to ensure effective telecom service management.

Required Qualifications

  • Bachelor’s degree in Finance, Accounting, Economics, Information Technology, or related field preferred.
  • 10+ years of experience in Telecom Expense Management, financial analysis, budgeting, forecasting, or telecom operations.
  • Strong experience with:
  • SQL
  • Tableau or similar analytics/reporting tools
  • Microsoft Excel and Office Suite
  • Experience with invoice auditing and telecom billing analysis.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience with:
  • Budget development and forecasting
  • Financial reporting and variance analysis
  • Vendor and contract expense management
  • Knowledge of:
  • PeopleSoft Finance Modules
  • ServiceNow Reporting Modules
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and meet tight deadlines.  
 
 

Preferred Skills

  • Telecom industry experience
  • IT financial management
  • Cost optimization and spend analysis
  • Data integrity and reporting accuracy
  • Project financial tracking and reporting  
 
 

Key Competencies

  • High-level analytical ability
  • Attention to detail
  • Financial acumen
  • Process improvement mindset
  • Strong communication and collaboration skills
  • Ability to work independently in a fast-paced environment