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Telecom Expense Management Manager Jobs (NOW HIRING)

Digital Direction

Account Manager

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Digital Direction

Account Executive

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Digital Direction

Account Executive

Yorkville, IL · On-site

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Digital Direction

Account Executive

Chicago, IL

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Gilchrist

Expense Management Specialist

Cockeysville, MD · On-site

$47K - $71K/yr

Expense Management Specialist The Expense Management Specialist supports hospice financial operations by reviewing monthly expenses, managing invoice processing and creation, and coordinating with ...

Gbmc

Expense Management Specialist

Hunt Valley, MD

$47K - $71K/yr

The Expense Management Specialist supports hospice financial operations by reviewing monthly expenses, managing invoice processing and creation, and coordinating with vendors to ensure timely and ...

DMI

Software Engineer

$77K/yr

As a Software Engineer, you will play a key role in building and enhancing our SaaS Telecom Expense Management platform. Your work will involve designing and maintaining backend systems that handle ...

DMI

Software Engineer

$61K/yr

As a Software Engineer, you will play a key role in building and enhancing our SaaS Telecom Expense Management platform. Your work will involve designing and maintaining backend systems that handle ...

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Telecom Expense Management Manager information

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$40K

$93.3K

$133K

How much do telecom expense management manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for telecom expense management manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Telecom Expense Management Manager and how can they be addressed?

Telecom Expense Management Managers often face challenges such as managing complex vendor contracts, tracking multiple telecom assets, and ensuring accurate billing across various services. To address these issues, they typically implement robust expense management software, establish clear processes for inventory tracking, and maintain regular communication with vendors to resolve discrepancies quickly. Developing strong analytical skills and fostering collaboration with IT and finance teams also helps in identifying cost-saving opportunities and preventing billing errors.

What are Telecom Expense Management Managers?

Telecom Expense Management Managers are professionals responsible for overseeing and optimizing an organization’s telecommunications costs and services. They analyze telecom bills, manage vendor relationships, negotiate contracts, and implement cost-saving strategies. Their goal is to ensure that the company’s telecom expenses are accurate, justified, and in line with business needs. They often work with IT, finance, and procurement teams to streamline telecom operations and control spending.

What is the difference between Telecom Expense Management Manager vs Telecom Analyst?

AspectTelecom Expense Management ManagerTelecom Analyst
CredentialsRelevant certifications (e.g., CTE, CTP), industry experienceTechnical knowledge, often with certifications in telecom or data analysis
Work EnvironmentOversees telecom expense teams, manages budgets, and vendor relationsAnalyzes telecom data, prepares reports, and supports expense optimization
Employer & Industry UsageCommon in large corporations, telecom service providers, and managed service providersFound in similar settings, supporting telecom cost management and analysis

The Telecom Expense Management Manager focuses on overseeing telecom expenses, managing teams, and vendor relations, while the Telecom Analyst concentrates on analyzing telecom data and supporting cost-saving initiatives. Both roles require industry-specific knowledge but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Telecom Expense Management Manager, and why are they important?

To thrive as a Telecom Expense Management Manager, you need expertise in financial analysis, telecom invoicing, and contract negotiation, often supported by a degree in finance, business, or information technology. Familiarity with Telecom Expense Management (TEM) software like Tangoe or Calero-MDSL, as well as proficiency in Excel and ERP systems, is typically required. Strong attention to detail, analytical thinking, and effective communication are valuable soft skills for excelling in this role. These skills ensure accurate cost control, efficient vendor management, and optimized telecom resources for organizational success.
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What cities are hiring for Telecom Expense Management Manager jobs? Cities with the most Telecom Expense Management Manager job openings:
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Telecom Expense Management Manager jobs near you
Infographic showing various Telecom Expense Management Manager job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.
Account Manager

Account Manager

Digital Direction

Remote

Full-time

Posted 11 days ago

Job description

Our Company:
Digital Direction is THE thought leader in the telecom management industry. We are looking for the perfect candidate and here are the top reasons to apply:
  1. Team Atmosphere - Sales Support/Operation Support/Executive Support
  2. Our Services are Awesome...we have spent 20 years perfecting them
  3. Growing Organization - 24% growth over 3 years (the next 3 years will be much bigger)
  4. Great Group of People - We hire the most experienced A Players in the industry and frankly, we have the most fun
  5. Make More Money - Aggressive commission plan and ability to make well above market earnings for a top sales performer

Our telecom professionals will skillfully manage every aspect of the telecom lifecycle - ordering, contract negotiation, billing, audit/inventory management, invoice consolidation, expense management, procurement, trouble tickets, project management, and more. We have perfected these skills for 18 years and counting so our clients typically enjoy a 95% reduction of IT staff time spent on telecom issues, 25% savings on telecom spend, and a positive ROI within 3 months.
For clients in need of just one or two of our world-class telecom management services, our Telecom as a Service offering is ideal. Clients choose telecom support according to the unique needs of their company. It is always customized around the client and Digital Direction has the leadership and expertise needed.
Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing & Procurement • RFP Creation & Contract Negotiation
A team of telecom experts:
In an industry where the term "experts" is overused, we assign the term with the utmost confidence to our team members. Digital Direction's unique team of highly experienced telecom experts puts us in a class of our own. Each year, our team negotiates millions of dollars of contracts and completes tens of thousands of telecom transactions. Our roster of experts are pros who have worked with hundreds of carriers; many have experience managing Fortune 500 customers. We only hire the very best people. You simply will not find a more dedicated and driven team to manage telecom.
Bottom Line:
If you are a successful sales professional with Telecom experience and want to work with a dynamic team in a fast-growing company with exceptional earnings potential, then Digital Direction is the place for you.
Account Manager:
Principal Duties and Responsibilities
  • Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
  • Engage internal resources and support personnel to provide an exceptional customer experience.
  • Leverage the broader sales resource eco-system to drive high impact opportunities.
  • Work with urgency through all aspects of the sales cycle through closing.
  • Maintain updated sales stages and accurate notes in Microsoft Dynamics CRM. Create and maintain account plans as required.
  • Provide monthly client activity reports to all account stakeholders. Forecast and commit monthly sales volume accurately. Utilize reports to align contract objectives with deliverables.
  • Attend assigned meetings and in all company training requirements.
  • Clear, concise, documented communications both internally and externally.
  • Be considered "Trusted-Advisor" to our clients on a daily basis.

What We Look for in a Candidate
  • 10+ years sales telecom/technology experience
  • Technical Skills: Strong understanding of voice/data/internet applications, communications technology, and network topology. Ethernet, MPLS, SDWAN, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Managed Services, UCaaS. High-level understanding of the diversity of carriers, their rates, and their geographic representations. Requires an advanced level of experience negotiating carrier contracts. Solid understanding of technical terminology related to telecommunications carrier products & services.
  • Must have an advanced understanding of telecommunications industry and sales cycles.
  • Self-motivated, pro-active, results-oriented telecom/network professional with the ability to work within a team environment.
  • Strong communication, written and formal presentation skills.
  • Advanced sales experience in a similar inside/outside role.
  • Experience selling into large complex Enterprise accounts. Large complex multi-location account experience needed.
  • Prepared, organized and planned approach to daily business pursuits.
  • Work hand in hand with Operations, be able to work effectively in a team-approach.
  • Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.
  • Ability to travel and meet with clients when needed
  • Work daily with integrity. Aggressively manage telecom! Customer ALWAYS comes first.

Apply