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Technology Manager Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Manager IT

Raleigh, NC · On-site

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

Labcorp

Salesforce IT Manager / Architect

Durham, NC · Hybrid

$66.75 - $82.50/hr

Labcorp is seeking a Salesforce IT Manager / Architect to join our team in Durham, NC. Location : Durham, NC Applicants who live within 35 miles of Durham, NC will follow a hybrid schedule. This ...

Labcorp

Salesforce IT Manager / Architect

Durham, NC · On-site

$66.75 - $82.50/hr

Labcorp is seeking a Salesforce IT Manager / Architect to join our team in Durham, NC. Location : Durham, NC Applicants who live within 35 miles of Durham, NC will follow a hybrid schedule. This ...

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All JobsTechnology JobsTechnology Manager JobsTechnology Manager Jobs in Raleigh, NC

Technology Manager information

See Raleigh, NC salary details

$33.5K

$94.1K

$185.2K

How much do technology manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technology manager in Raleigh, NC is $94,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $117,600.00 per year, depending on experience, location, and employer.

What is a technology manager?

A Technology Manager is a professional responsible for overseeing the planning, implementation, and maintenance of an organization's technology systems and infrastructure. They lead teams of IT professionals, manage technology projects, and ensure that technology solutions align with business goals. Technology Managers also evaluate and recommend new technologies, manage budgets, and enforce security policies to keep systems secure and efficient. Their role is crucial in helping organizations leverage technology to improve productivity and achieve strategic objectives.

What is a technology manager?

Technology managers oversee the use and implementation of technology within their organization. This job involves monitoring other IT workers and supervising all technical projects. Typical duties include selecting the computer systems to be used and overseeing installation and implementation. You also manage the troubleshooting of hardware and software. This career requires a bachelor’s or master’s degree in computer science, information technology, or a related field. Additional qualifications include communication skills and management experience.

What skills and qualifications are needed to thrive as a technology manager?

To thrive as a Technology Manager, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information technology. Familiarity with project management tools (like Jira or Trello), cloud platforms, and certifications such as PMP or ITIL are frequently required. Strong communication, problem-solving, and team-building abilities help a Technology Manager navigate complex projects and lead diverse technical teams. These skills are crucial for delivering technology solutions efficiently, ensuring project success, and fostering innovation within organizations.

How does a technology manager typically collaborate with cross-functional teams within an organization?

Technology Managers play a pivotal role in bridging the gap between technical teams and other departments such as product management, operations, and executive leadership. They regularly participate in meetings to align technology initiatives with business goals, facilitate communication between software developers and stakeholders, and help prioritize project timelines based on organizational needs. Effective collaboration often involves translating complex technical information into actionable items for non-technical team members, ensuring that projects move forward smoothly and meet strategic objectives.

What is the difference between Technology Manager vs IT Project Manager?

AspectTechnology ManagerIT Project Manager
Primary FocusOversees overall technology strategy and infrastructureManages specific IT projects and deliverables
Required CredentialsBachelor's or master's in IT, Computer Science, or related fields; certifications like PMP or CISSPBachelor's in IT, Computer Science, or related; PMP or similar project management certifications
Work EnvironmentLeadership roles in tech departments, strategic planningProject teams, deadlines, and deliverables management
Industry UsageCommon in tech companies, large organizationsCommon across various industries for project execution

While both roles require IT knowledge and certifications, a Technology Manager focuses on strategic technology oversight, whereas an IT Project Manager concentrates on managing specific projects. The former shapes technology direction, the latter ensures project completion within scope and time.

More about Technology Manager jobs

What are the most commonly searched types of Technology jobs in Raleigh, NC?

The most popular types of Technology jobs in Raleigh, NC are:

What are popular job titles related to Technology Manager jobs in Raleigh, NC?

For Technology Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Technology Manager jobs in Raleigh, NC look for?

The top searched job categories for Technology Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Technology Manager jobs?

Cities near Raleigh, NC with the most Technology Manager job openings:

Technology Manager jobs near you
Infographic showing various Technology Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $94,079 per year, or $45.2 per hour.

Manager IT

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 28 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

First Citizens is seeking an experienced IT Manager – Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing activities across the enterprise. This frontline management role provides leadership for a technology  operations team supporting distributed and mainframe environments that are critical to operations across all lines of business. 

The manager will oversee daily operations, workforce management, incident response, batch scheduling and execution, service restoration activities, operational readiness, and continuous process improvement. This role collaborates closely with infrastructure, application support, engineering, cybersecurity, and business stakeholders to ensure the reliable delivery of enterprise processing services while maintaining compliance with banking and regulatory requirements. 

As part of a larger 24x7 global support organization, this position is expected to foster operational excellence, drive service reliability, and maintain a culture focused on customer service, accountability, and continuous improvement. 


Responsibilities

Operational Leadership 

  • Lead and develop a team of critical processing operators supporting 24x7 enterprise production operations. 
  • Manage staffing, scheduling, shift coverage, workload distribution, and operational readiness. 
  • Ensure timely execution of batch workloads across distributed and mainframe platforms. 
  • Monitor production environments and oversee critical processing activities to ensure adherence to service level agreements (SLAs). 

Production Operations Management 

  • Oversee enterprise batch job execution and exception management. 
  • Ensure successful daily processing of critical banking, financial, and business application workloads. 
  • Coordinate recovery efforts during production incidents, outages, and disaster recovery events. 
  • Partner with application, infrastructure, database, and network teams to resolve complex production problems. 
  • Ensure operational procedures, runbooks, and process documentation remain current and accurate. 
  • Participate in audits and support evidence collection for operational controls. 
  • Enforce change management and operational governance processes. 

Team Leadership and Development 

  • Provide coaching, mentoring, performance management, and career development for team members. 
  • Conduct hiring, onboarding, training, and succession planning activities. 
  • Promote a culture of accountability, collaboration, continuous learning, and operational excellence. 
  • Foster strong partnerships across global support teams and business stakeholders. 

ojects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.


Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Experience 

  • Experience supporting 24x7 production operations environments. 
  • Experience managing enterprise batch processing across distributed and/or mainframe systems. 
  • Experience leading incident response and service restoration activities within mission-critical environments. 

Required Technical Skills 

  • Enterprise batch scheduling and workload automation platforms 
  • Mainframe operations including z/OS environments and batch processing concepts. 
  • Distributed systems operations including Linux, Windows Server, and enterprise applications. 
  • Production monitoring and event management tools. 
  • Understand and drive ITSM processes. 
  • Understanding of file transfer technologies, job scheduling dependencies, and enterprise processing workflows. 
  • Experience in large scale project management impacting batch and mainframe technology development. 

Required Leadership Skills 

  • Team leadership and employee development. 
  • Operational decision-making under pressure. 
  • Strong organizational and prioritization skills. 
  • Effective conflict resolution and problem-solving abilities. 
  • Strong verbal and written communication skills. 
  • Stakeholder management and executive communication capabilities. 

Preferred Qualifications 

Experience 

  • Experience within the financial services, banking, or highly regulated industry. 
  • Experience working within geographically dispersed or global support teams. 
  • Experience leading technology modernization and automation initiatives. 

Preferred Technical Skills 

  • Control-M administration and scheduling experience. 
  • IBM z/OS, JES2/JES3, TSO, SDSF, JCL, and related mainframe technologies. 
  • Enterprise monitoring platforms such as Splunk, Moogsoft, Dynatrace, AppDynamics, SolarWinds, or similar tools. 
  • ServiceNow or other ITSM platforms. 
  • Familiarity with DevOps, Site Reliability Engineering (SRE), and platform operations concepts. 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Experience 

  • Experience supporting 24x7 production operations environments. 
  • Experience managing enterprise batch processing across distributed and/or mainframe systems. 
  • Experience leading incident response and service restoration activities within mission-critical environments. 

Required Technical Skills 

  • Enterprise batch scheduling and workload automation platforms 
  • Mainframe operations including z/OS environments and batch processing concepts. 
  • Distributed systems operations including Linux, Windows Server, and enterprise applications. 
  • Production monitoring and event management tools. 
  • Understand and drive ITSM processes. 
  • Understanding of file transfer technologies, job scheduling dependencies, and enterprise processing workflows. 
  • Experience in large scale project management impacting batch and mainframe technology development. 

Required Leadership Skills 

  • Team leadership and employee development. 
  • Operational decision-making under pressure. 
  • Strong organizational and prioritization skills. 
  • Effective conflict resolution and problem-solving abilities. 
  • Strong verbal and written communication skills. 
  • Stakeholder management and executive communication capabilities. 

Preferred Qualifications 

Experience 

  • Experience within the financial services, banking, or highly regulated industry. 
  • Experience working within geographically dispersed or global support teams. 
  • Experience leading technology modernization and automation initiatives. 

Preferred Technical Skills 

  • Control-M administration and scheduling experience. 
  • IBM z/OS, JES2/JES3, TSO, SDSF, JCL, and related mainframe technologies. 
  • Enterprise monitoring platforms such as Splunk, Moogsoft, Dynatrace, AppDynamics, SolarWinds, or similar tools. 
  • ServiceNow or other ITSM platforms. 
  • Familiarity with DevOps, Site Reliability Engineering (SRE), and platform operations concepts. 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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