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Technology Manager Jobs in Raleigh, NC (NOW HIRING)

Plexus Corp.

Life Sciences Technology Manager

Raleigh, NC · On-site

$117K - $176K/yr

The Life Sciences Technology Manager will be a technical contributor to the team, who will drive to develop market sector business and execute industry-leading programs for global customers. In this ...

Amazon

IT Manager, Ops Tech Solutions (OTS)

Garner, NC · On-site

OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation ... PREFERRED QUALIFICATIONS - Knowledge of hardware architectures - Experience with system management ...

First Citizens Bank

Manager IT

Raleigh, NC

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

First Citizens Bank

Manager IT

Raleigh, NC

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

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All JobsTechnology JobsTechnology Manager JobsTechnology Manager Jobs in Raleigh, NC

Technology Manager information

See Raleigh, NC salary details

$33.5K

$94.1K

$185.2K

How much do technology manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for technology manager in Raleigh, NC is $94,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $117,600.00 per year, depending on experience, location, and employer.

What do technology managers do?

Technology managers oversee an organization’s technology strategy, including managing IT teams, implementing systems, and ensuring technology aligns with business goals. They coordinate projects, evaluate new tools, and often hold certifications like PMP or ITIL. Their role involves leadership, technical knowledge, and problem-solving skills to support operational efficiency.

What is a Technology Manager?

A Technology Manager is a professional responsible for overseeing the planning, implementation, and maintenance of an organization's technology systems and infrastructure. They lead teams of IT professionals, manage technology projects, and ensure that technology solutions align with business goals. Technology Managers also evaluate and recommend new technologies, manage budgets, and enforce security policies to keep systems secure and efficient. Their role is crucial in helping organizations leverage technology to improve productivity and achieve strategic objectives.

Which IT job is the highest paid?

The highest-paid IT jobs typically include Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect roles, with executive positions often earning the highest salaries. These roles require extensive experience, leadership skills, and often advanced certifications or degrees. Salaries can vary based on industry, company size, and location but generally exceed $150,000 annually for top-level positions.

What Is a Technology Manager?

Technology managers oversee the use and implementation of technology within their organization. This job involves monitoring other IT workers and supervising all technical projects. Typical duties include selecting the computer systems to be used and overseeing installation and implementation. You also manage the troubleshooting of hardware and software. This career requires a bachelor’s or master’s degree in computer science, information technology, or a related field. Additional qualifications include communication skills and management experience.

How much is an IT manager paid?

The salary of an IT manager varies based on experience, location, and industry, but typically ranges from $90,000 to $150,000 annually in the United States. Factors such as certifications, technical skills, and company size can influence compensation levels.

What are the key skills and qualifications needed to thrive as a Technology Manager, and why are they important?

To thrive as a Technology Manager, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information technology. Familiarity with project management tools (like Jira or Trello), cloud platforms, and certifications such as PMP or ITIL are frequently required. Strong communication, problem-solving, and team-building abilities help a Technology Manager navigate complex projects and lead diverse technical teams. These skills are crucial for delivering technology solutions efficiently, ensuring project success, and fostering innovation within organizations.

How does a Technology Manager typically collaborate with cross-functional teams within an organization?

Technology Managers play a pivotal role in bridging the gap between technical teams and other departments such as product management, operations, and executive leadership. They regularly participate in meetings to align technology initiatives with business goals, facilitate communication between software developers and stakeholders, and help prioritize project timelines based on organizational needs. Effective collaboration often involves translating complex technical information into actionable items for non-technical team members, ensuring that projects move forward smoothly and meet strategic objectives.

What is the difference between Technology Manager vs IT Project Manager?

AspectTechnology ManagerIT Project Manager
Primary FocusOversees overall technology strategy and infrastructureManages specific IT projects and deliverables
Required CredentialsBachelor's or master's in IT, Computer Science, or related fields; certifications like PMP or CISSPBachelor's in IT, Computer Science, or related; PMP or similar project management certifications
Work EnvironmentLeadership roles in tech departments, strategic planningProject teams, deadlines, and deliverables management
Industry UsageCommon in tech companies, large organizationsCommon across various industries for project execution

While both roles require IT knowledge and certifications, a Technology Manager focuses on strategic technology oversight, whereas an IT Project Manager concentrates on managing specific projects. The former shapes technology direction, the latter ensures project completion within scope and time.

Are IT managers in demand?

IT managers are in high demand due to ongoing digital transformation across industries, with strong growth projected for managerial roles overseeing technology teams and systems. Employers seek candidates with leadership skills, technical expertise, and certifications such as PMP or ITIL, often requiring experience in cybersecurity, cloud computing, or data management.
More about Technology Manager jobs
What are the most commonly searched types of Technology jobs in Raleigh, NC? The most popular types of Technology jobs in Raleigh, NC are:
What are popular job titles related to Technology Manager jobs in Raleigh, NC? For Technology Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Technology Manager jobs in Raleigh, NC look for? The top searched job categories for Technology Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technology Manager jobs? Cities near Raleigh, NC with the most Technology Manager job openings:
Technology Manager jobs near you
Infographic showing various Technology Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,074 per year, or $45.2 per hour.
Technology Manager, Intelligent Mobility

Technology Manager, Intelligent Mobility

WSP

Raleigh, NC

Other

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 73 rated business consultants

Job description

Position Summary

The Technology Manager is the Contractor's single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT) activities. This role owns day-to-day planning, coordination, execution, and control across the full CCT scope including contact center technology, data network, security, and the IT Service Desk. The Technology Manager is accountable for carrying the solution from implementation through go-live, hyper-care, and knowledge transfer to Project Closeout.

The Technology Manager is the primary technical interface to WSPs client, holding both WSP IT staff and technology partners accountable to scope, schedule, and performance commitments.

Key Responsibilities

Serve as the single point of accountability for CCT technology delivery, representing WSP to the client and program leadership on all technology matters.

Own end-to-end planning, coordination, execution, and control of the three CCT technology domains - contact center technology, data network/security, and IT Service Desk - ensuring integrated delivery across all three.

Lead the contact center technology implementation, including CCaaS platform, IVR/IVA, omnichannel routing, and integration to the back-office/case-management environment.

Oversee data network and security delivery, ensuring the solution meets applicable public-sector security, privacy (e.g., PCI, PII), and conformance requirements.

Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem, change, request) aligned to ITIL practice.

Establish and run delivery governance: integrated schedule, risk and issue management, change control, quality management, and stakeholder status reporting.

Direct hyper-care support immediately following go-live, ensuring rapid triage and resolution and operational stability through the stabilization period.

Plan and execute structured knowledge transfer - documentation, runbooks, and training for client and operations teams - culminating in formal Project Closeout and transition to steady-state operations.

Manage technology vendors and subcontractors against SLAs and the Technology Conformance Matrix, holding partners accountable for performance throughout the lifecycle.

Required Qualifications

Senior IT professional with a demonstrated record delivering complex, multi-workstream technology programs as a single point of accountability.

Public sector IT service delivery experience, including delivery governance and client-facing accountability in a contractual environment.

Hands-on contact center technology experience: CCaaS platforms, IVR/IVA, omnichannel routing, and back-office/case-management integration.

Strong command of the full delivery lifecycle - implementation, go-live, hyper-care, knowledge transfer, and closeout.

Working knowledge of data network/security and IT Service Desk / ITSM operations.

Excellent written and verbal communication; able to serve as the client-facing technical lead.

Based in or willing to relocate to the Raleigh, NC area.

Preferred Qualifications

Experience in tolling, transportation, or mobility programs, particularly Customer Service Center or back-office system implementations.

PMP and/or ITIL certification.

Experience managing technology partners against a conformance matrix or equivalent contractual technical baseline.

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.  Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 

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