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Technology Manager Jobs in Raleigh, NC (NOW HIRING)

WSP

Technology Manager, Intelligent Mobility

Raleigh, NC · On-site

$90 - $120/hr

Position Summary The Technology Manager is the Contractor's single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT ...

twenty80.io

Workday Senior Technology Manager

Raleigh, NC · On-site

$165K - $185K/yr

Role Summary A large enterprise organization with a mature Workday environment is seeking a Workday Technology Manager to lead its HRIS technology team and oversee the strategy, delivery, and ...

Plexus Corp.

Life Sciences Technology Manager

Raleigh, NC · On-site

$117K - $176K/yr

The Life Sciences Technology Manager will be a technical contributor to the team, who will drive to develop market sector business and execute industry-leading programs for global customers. In this ...

Amazon

IT Manager, Ops Tech Solutions (OTS)

Garner, NC · On-site

OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation ... PREFERRED QUALIFICATIONS - Knowledge of hardware architectures - Experience with system management ...

First Citizens Bank

Manager IT

Raleigh, NC

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

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All JobsTechnology JobsTechnology Manager JobsTechnology Manager Jobs in Raleigh, NC

Technology Manager information

See Raleigh, NC salary details

$33.5K

$94.1K

$185.2K

How much do technology manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technology manager in Raleigh, NC is $94,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $117,600.00 per year, depending on experience, location, and employer.

What is a technology manager?

A Technology Manager is a professional responsible for overseeing the planning, implementation, and maintenance of an organization's technology systems and infrastructure. They lead teams of IT professionals, manage technology projects, and ensure that technology solutions align with business goals. Technology Managers also evaluate and recommend new technologies, manage budgets, and enforce security policies to keep systems secure and efficient. Their role is crucial in helping organizations leverage technology to improve productivity and achieve strategic objectives.

What is a technology manager?

Technology managers oversee the use and implementation of technology within their organization. This job involves monitoring other IT workers and supervising all technical projects. Typical duties include selecting the computer systems to be used and overseeing installation and implementation. You also manage the troubleshooting of hardware and software. This career requires a bachelor’s or master’s degree in computer science, information technology, or a related field. Additional qualifications include communication skills and management experience.

What skills and qualifications are needed to thrive as a technology manager?

To thrive as a Technology Manager, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information technology. Familiarity with project management tools (like Jira or Trello), cloud platforms, and certifications such as PMP or ITIL are frequently required. Strong communication, problem-solving, and team-building abilities help a Technology Manager navigate complex projects and lead diverse technical teams. These skills are crucial for delivering technology solutions efficiently, ensuring project success, and fostering innovation within organizations.

How does a technology manager typically collaborate with cross-functional teams within an organization?

Technology Managers play a pivotal role in bridging the gap between technical teams and other departments such as product management, operations, and executive leadership. They regularly participate in meetings to align technology initiatives with business goals, facilitate communication between software developers and stakeholders, and help prioritize project timelines based on organizational needs. Effective collaboration often involves translating complex technical information into actionable items for non-technical team members, ensuring that projects move forward smoothly and meet strategic objectives.

What is the difference between Technology Manager vs IT Project Manager?

AspectTechnology ManagerIT Project Manager
Primary FocusOversees overall technology strategy and infrastructureManages specific IT projects and deliverables
Required CredentialsBachelor's or master's in IT, Computer Science, or related fields; certifications like PMP or CISSPBachelor's in IT, Computer Science, or related; PMP or similar project management certifications
Work EnvironmentLeadership roles in tech departments, strategic planningProject teams, deadlines, and deliverables management
Industry UsageCommon in tech companies, large organizationsCommon across various industries for project execution

While both roles require IT knowledge and certifications, a Technology Manager focuses on strategic technology oversight, whereas an IT Project Manager concentrates on managing specific projects. The former shapes technology direction, the latter ensures project completion within scope and time.

More about Technology Manager jobs

What are the most commonly searched types of Technology jobs in Raleigh, NC?

The most popular types of Technology jobs in Raleigh, NC are:

What are popular job titles related to Technology Manager jobs in Raleigh, NC?

For Technology Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Technology Manager jobs in Raleigh, NC look for?

The top searched job categories for Technology Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Technology Manager jobs?

Cities near Raleigh, NC with the most Technology Manager job openings:

Technology Manager jobs near you
Infographic showing various Technology Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $94,079 per year, or $45.2 per hour.

Technology Manager, Intelligent Mobility

WSP

Raleigh, NC • On-site

$90 - $120/hr

Other

Re-posted 27 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants

Job description

Position Summary

The Technology Manager is the Contractor’s single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT) activities. This role owns day‑to‑day planning, coordination, execution, and control across the full CCT scope including contact center technology, data network, security, and the IT Service Desk. The Technology Manager is accountable for carrying the solution from implementation through go‑live, hyper‑care, and knowledge transfer to Project Closeout.

The Technology Manager is the primary technical interface to WSP’s client, holding both WSP IT staff and technology partners accountable to scope, schedule, and performance commitments.

Key Responsibilities
  • Serve as the single point of accountability for CCT technology delivery, representing WSP to the client and program leadership on all technology matters.
  • Own end‑to‑end planning, coordination, execution, and control of the three CCT technology domains — contact center technology, data network/security, and IT Service Desk — ensuring integrated delivery across all three.
  • Lead the contact center technology implementation, including CCaaS platform, IVR/IVA, omnichannel routing, and integration to the back‑office/case‑management environment.
  • Oversee data network and security delivery, ensuring the solution meets applicable public‑sector security, privacy (e.g., PCI, PII), and conformance requirements.
  • Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem, change, request) aligned to ITIL practice.
  • Establish and run delivery governance: integrated schedule, risk and issue management, change control, quality management, and stakeholder status reporting.
  • Direct hyper‑care support immediately following go‑live, ensuring rapid triage and resolution and operational stability through the stabilization period.
  • Plan and execute structured knowledge transfer — documentation, runbooks, and training for client and operations teams — culminating in formal Project Closeout and transition to steady‑state operations.
  • Manage technology vendors and subcontractors against SLAs and the Technology Conformance Matrix, holding partners accountable for performance throughout the lifecycle.
Required Qualifications
  • Senior IT professional with a demonstrated record delivering complex, multi‑workstream technology programs as a single point of accountability.
  • Public sector IT service delivery experience, including delivery governance and client‑facing accountability in a contractual environment.
  • Hands‑on contact center technology experience: CCaaS platforms, IVR/IVA, omnichannel routing, and back‑office/case‑management integration.
  • Strong command of the full delivery lifecycle — implementation, go‑live, hyper‑care, knowledge transfer, and closeout.
  • Working knowledge of data network/security and IT Service Desk / ITSM operations.
  • Excellent written and verbal communication; able to serve as the client‑facing technical lead.
  • Based in or willing to relocate to the Raleigh, NC area.
Preferred Qualifications
  • Experience in tolling, transportation, or mobility programs, particularly Customer Service Center or back‑office system implementations.
  • PMP and/or ITIL certification.
  • Experience managing technology partners against a conformance matrix or equivalent contractual technical baseline.
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