Technical Support Representative Jobs in Delaware

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.  

Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team.  You’ll be responsible for revenue and profit growth of programs and services in targeted accounts.  Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs.  With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.   

What’s in it For You:  

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments  

• The ability to make an impact with a company that is passionate about your career development  

• Paid training held in the field and at Nalco Water Headquarters in Naperville, IL  

• Enjoy a flexible, independent work environment   

• Receive a non-decaled company vehicle for business and personal use   

• Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!   

What You Will Do:  

• Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals  

• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales  

• Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives  

• Provide technical support to customers; identifying and resolving customer challenges, escalating as required  

• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.  

• Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water  

Position Details:   

• Candidate must reside within a commutable distance from New Castle, Delaware

• Territory covers about a 50 mile radius of the surrounding area  

• Targeted accounts are within the downstream/refinery  industries  

Minimum Qualifications:  

• Bachelor's degree  

• Three years of technical sales or field sales support experience  

• Position requires a current and valid driver's license  

• Immigration sponsorship is not available for this role  

Physical Requirements:  

• Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)  

• Ability to perform essential functions of the job, with or without reasonable accommodation  

Preferred Qualifications:   

• Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)  

• Water treatment or specialty chemical industry experience  

• Working knowledge of boilers, cooling towers, and wastewater treatment systems 

About Nalco Water:  

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.  

Annual or Hourly Compensation Range

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.  

Our Commitment to a Culture of Inclusion & Belonging
At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.