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Technical Support Representative Jobs in Delaware

Christiana Care Health Services

$50/hr

Job Details Short-Term Technical Clinical Support Opportunity - Epic Go-Live Please note that ... This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation ...

Owens Community College

$33K - $41K/yr

Applicant Pool for Adjunct Faculty, Technical Theater Support Assists the Technical Director with larger tasks that require more than one person and acts as a backup for the Technical Director during ...

Dupont

$20.25 - $24.75/hr

The Quality Assurance Representative supports the organization through primarily serving as a ... The DSQR may be responsible for providing technical support to the management of customer programs ...

Felder Group USA

Field Service Engineer

New Castle, DE · On-site

$25/hr

Provide technical support via phone, email, and video * Support machine demonstrations with sales representatives * Assist with showroom and warehouse setup, machine preparation, and equipment ...

Felder Group USA

Field Service Engineer

New Castle, DE · On-site

$25/hr

Provide technical support via phone, email, and video * Support machine demonstrations with sales representatives * Assist with showroom and warehouse setup, machine preparation, and equipment ...

Timken

Inside Sales Representative

New Castle, DE · On-site

Timken Gears and Services Philadelphia Gear brand is seeking a Inside Sales Representative based ... And provide technical support to suppliers & customers as needed. Achieve business plan goal as it ...

Timken

Inside Sales Representative

New Castle, DE · On-site

Timken Gears and Services Philadelphia Gear brand is seeking a Inside Sales Representative based ... And provide technical support to suppliers & customers as needed. • Achieve business plan goal as ...

ALOFT AeroArchitects

Technical Trainer

Georgetown, DE · On-site

$30 - $40/hr

Provide individual support to trainees, answering questions, addressing concerns, and guiding them ... The requirements listed below are representative of the minimum knowledge, skill, and/or ability ...

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Technical Support Representative information

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$12

$21

$31

How much do technical support representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for technical support representative in Delaware is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the role of a technical support representative?

A technical support representative assists customers by diagnosing and resolving technical issues related to products or services. They communicate solutions clearly, often using troubleshooting tools and knowledge bases, and may document interactions for future reference. Strong communication skills and technical knowledge are essential for this role.

What Does a Technical Support Representative Do?

Technical support representatives handle customer concerns and problems with their computers or network. As a technical support representative, you assist in computer use regarding emails, physical line signal testing, network or internet connection, modem set up, and browser issues. Your duties are to answer calls or use a chat system to help customers resolve their computer problems. You prepare reports on the finished issues and seek supervisor assistance when needed. This job typically takes place in a call center.

What are some common challenges faced by Technical Support Representatives, and how can they be overcome?

Technical Support Representatives often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with customers who may have varying levels of technical knowledge, and managing a high volume of support requests. Success in this role often depends on developing strong problem-solving skills, staying patient and empathetic, and utilizing available knowledge bases or escalation procedures when needed. Regular training, collaboration with more experienced team members, and proactive learning about new products or updates can also help representatives handle these challenges more effectively.

What job makes $10,000 a month without a degree?

A Technical Support Representative typically does not earn $10,000 a month without specialized skills or experience; high earnings in this role are uncommon. However, some sales, freelance consulting, or tech-related roles such as software developers or cybersecurity specialists can reach or exceed this income level with relevant skills, certifications, and experience. These positions often require technical knowledge, problem-solving abilities, and sometimes self-employment or contract work.

What is the difference between Technical Support Representative vs Customer Service Representative?

AspectTechnical Support RepresentativeCustomer Service Representative
Required credentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work environmentCall centers, IT departments, technical support teamsCall centers, retail, service industries
Employer and industry usageIT, telecommunications, electronics companiesRetail, hospitality, healthcare
Common search intentTechnical troubleshooting, product supportCustomer inquiries, service issues

The main difference between a Technical Support Representative and a Customer Service Representative lies in their focus and expertise. Technical Support Representatives handle technical issues, troubleshooting, and product support, often requiring technical certifications. Customer Service Representatives focus on general customer inquiries and service, with less technical knowledge needed. Both roles are vital in customer-facing industries but serve different functions based on technical complexity.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and provide quick responses, but it does not fully replace human support representatives. Tech support roles still require human skills for complex problem-solving, customer interaction, and troubleshooting that AI cannot perform independently.

What does a technical service representative do?

A Technical Support Representative assists customers by diagnosing and resolving technical issues related to products or services. They often use troubleshooting tools, communicate solutions clearly, and may document interactions in support systems. Strong communication skills and technical knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as a Technical Support Representative, and why are they important?

A Technical Support Representative needs strong troubleshooting abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems, remote desktop tools, and common operating systems is highly beneficial, and certifications like CompTIA A+ can enhance credibility. Excellent communication, patience, and problem-solving skills help deliver clear assistance and build customer trust. These capabilities are crucial for efficiently resolving issues, maintaining customer satisfaction, and supporting the organization's reputation.

What are Technical Support Representatives?

Technical Support Representatives are professionals who assist customers with troubleshooting and resolving technical issues related to products or services. They often work for technology companies, helping users via phone, email, or chat with problems ranging from software bugs to hardware malfunctions. Their responsibilities include diagnosing issues, guiding customers through solutions, escalating complex problems, and ensuring customer satisfaction. Technical Support Representatives need strong communication and problem-solving skills, as well as a good understanding of the products they support.
More about Technical Support Representative jobs
What job categories do people searching Technical Support Representative jobs in Delaware look for? The top searched job categories for Technical Support Representative jobs in Delaware are:
What are popular job titles related to Technical Support Representative jobs in DE? For Technical Support Representative jobs in DE, the most frequently searched job titles are:
Technical Support Representative jobs near you
Infographic showing various Technical Support Representative job openings in Delaware as of June 2026, with employment types broken down into 64% Full Time, 23% Part Time, and 13% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,983 per year, or $21.1 per hour.
Epic Go-Live (ATE) Support Specialist - Clinical Technical

Epic Go-Live (ATE) Support Specialist - Clinical Technical

Christiana Care Health Services

On-site

$50/hr

Part-time

Medical, Retirement, PTO

Posted 4 days ago

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

130th of 871 rated healthcare providers

Job description

Job Details

Short-Term Technical Clinical Support Opportunity - Epic Go-Live

Please note that ChristianaCare does not offer travel, relocation, or temporary housing assistance for this role. Applicants must reside within a reasonable commuting distance or be able to work onsite without travel or housing support.

ChristianaCare is hiring Clinical Technical At-The-Elbow (ATE) Specialists to support technical clinical teams during our Epic Electronic Health Record System launch. This is an excellent opportunity to earn extra income while gaining valuable experience with a leading healthcare technology platform.

What You'll Do

  • Provide real-time Epic navigation support to Respiratory Therapists, Imaging Technologists, Lab Scientists, Surgical Technologists, and other technical clinical staff.
  • Assist with documentation, order review, results viewing, and workflow navigation.
  • Help users understand where to find tools and how to complete steps in Epic.
  • Capture and escalate issues to command center teams.
  • Reinforce training materials and tip sheets.
  • Participate in huddles and collaborate with unit leadership.

What You Bring

  • Experience in a technical clinical role (RT, Imaging, Lab, Surgical Tech, etc.).
  • Experience using Epic in clinical care.
  • Strong communication and situational awareness.
  • Why This Role Is a Great Fit
  • Extra income before the holiday season
  • A short-term assignment from September through November 2026
  • A high-energy environment supporting clinical teams
  • A strong resume builder for future technical or informatics roles
This position will be paid at a flat rate of $50 per hour.This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Jul 1, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/

What ChristianaCare employees say

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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