New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Quick apply
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Wilmington, DE · On-site
The Technical Support Analyst primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.
Wilmington, DE · On-site
The Technical Support Analyst primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.
Wilmington, DE · On-site +1
The Technical Support Analyst primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.
Wilmington, DE · On-site +1
The Technical Support Analyst primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Quick apply
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Quick apply
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
$15 - $19/hr
... email and chat, handling requests and reservations with precision and care. You will respond to a ... Ability to support luggage handling. * Excellent interpersonal and communication skills, with the ...
$15 - $19/hr
... email and chat, handling requests and reservations with precision and care. You will respond to a ... Ability to support luggage handling. * Excellent interpersonal and communication skills, with the ...
$14.25 - $18/hr
Conducts all prearrival outreach for incoming guests via email, chat and phone calls. * Communicate ... Can comfortably support the Front Desk team as a Guest Service Agent during peak arrival and ...
$14.25 - $18/hr
Conducts all prearrival outreach for incoming guests via email, chat and phone calls. * Communicate ... Can comfortably support the Front Desk team as a Guest Service Agent during peak arrival and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Wilmington, DE · On-site
$16 - $21/hr
In this role, you'll assist customers through phone, email, and web chat, providing expert guidance ... support our values while serving our Members and customers. We strive to attract and retain ...
Wilmington, DE · On-site
$16 - $21/hr
In this role, you'll assist customers through phone, email, and web chat, providing expert guidance ... support our values while serving our Members and customers. We strive to attract and retain ...
Selbyville, DE · On-site
$50K - $67K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Selbyville, DE · On-site
$50K - $67K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Wilmington, DE · On-site
$50K - $67K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Wilmington, DE · On-site
$50K - $67K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Smyrna, DE · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Smyrna, DE · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
... chat, email) * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification levels can provide tax notice ...
... chat, email) * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification levels can provide tax notice ...
$100K - $135K/yr
Voice, Chat and Email routing * Administers and supports PureCloud (Genesys Cloud) Experience with contact center technologies (e.g., ACD, dialer, call recordings, WFM etc.) * Familiar with ...
$100K - $135K/yr
Voice, Chat and Email routing * Administers and supports PureCloud (Genesys Cloud) Experience with contact center technologies (e.g., ACD, dialer, call recordings, WFM etc.) * Familiar with ...
Wilmington, DE · On-site
$18/hr
This role is essential in providing exceptional support and ensuring their inquiries and concerns ... Respond to customer inquiries via phone, email, and chat with professionalism and courtesy.
Quick apply
Wilmington, DE · On-site
$18/hr
This role is essential in providing exceptional support and ensuring their inquiries and concerns ... Respond to customer inquiries via phone, email, and chat with professionalism and courtesy.
This role is essential in providing exceptional support and ensuring their inquiries and concerns ... Respond to customer inquiries via phone, email, and chat with professionalism and courtesy.
Quick apply
This role is essential in providing exceptional support and ensuring their inquiries and concerns ... Respond to customer inquiries via phone, email, and chat with professionalism and courtesy.
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
New Castle, DE · On-site
$15.50 - $21/hr
... support and ensuring seamless coordination between our field technicians and clients. Your ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
New Castle, DE · On-site
$15.50 - $21/hr
... support and ensuring seamless coordination between our field technicians and clients. Your ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
$14.44 - $17.19
14% of jobs
$18.64 is the 25th percentile. Wages below this are outliers.
$17.19 - $19.95
21% of jobs
$19.95 - $22.70
14% of jobs
The median wage is $22.87 / hr.
$22.70 - $25.46
18% of jobs
$27.34 is the 75th percentile. Wages above this are outliers.
$25.46 - $28.21
12% of jobs
$28.21 - $30.97
6% of jobs
$30.97 - $33.73
4% of jobs
$33.73 - $36.48
3% of jobs
$36.48 - $39.24
3% of jobs
$39.24 - $41.99
3% of jobs
$41.99 - $44.75
1% of jobs
$14
$26
$44
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.
