$17 - $22.75/hr
Respond to customer queries through email, chat, and support tickets in a timely manner. * Guide clients on best practices for recruitment workflows and system usage. * Work closely with the ...
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$17 - $22.75/hr
Respond to customer queries through email, chat, and support tickets in a timely manner. * Guide clients on best practices for recruitment workflows and system usage. * Work closely with the ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Providing technical support to users, troubleshooting issues, and offering guidance on computer ... various channels like phone, email, chat, or in person. * Help desk staff also document ...
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
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Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Quick apply
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Quick apply
Wilmington, DE · On-site
Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Look for process improvements in the support process and raise process improvement proposals.
Book seamless journeys via email, chat, and phone with accuracy and enthusiasm * Use social media ... Nurture post-booking relationships to support clients before, during, and after every trip * Spot ...
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Book seamless journeys via email, chat, and phone with accuracy and enthusiasm * Use social media ... Nurture post-booking relationships to support clients before, during, and after every trip * Spot ...
$16.25 - $22.25/hr
Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems * Provide first level support including but not limited to: resetting ...
$16.25 - $22.25/hr
Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems * Provide first level support including but not limited to: resetting ...
Wilmington, DE · On-site
$16.10 - $30/hr
Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing ... support our values while serving our Members and customers. We strive to attract and retain ...
Wilmington, DE · On-site
$16.10 - $30/hr
Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing ... support our values while serving our Members and customers. We strive to attract and retain ...
Wilmington, DE · On-site
... chat, email) * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification levels can provide tax notice ...
Wilmington, DE · On-site
... chat, email) * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification levels can provide tax notice ...
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
$26.79 - $28.29/hr
Maintain Group Reservations email inboxes. * Communicate group activity, pickup, attrition, and ... Support CORE duties involving phone volume and chat when necessary. Weekly: * Prepare for pickup ...
$26.79 - $28.29/hr
Maintain Group Reservations email inboxes. * Communicate group activity, pickup, attrition, and ... Support CORE duties involving phone volume and chat when necessary. Weekly: * Prepare for pickup ...
Wilmington, DE · On-site +1
Provide top-tier technical support via phone, email, and chat, ensuring prompt and effective resolution of customer inquiries. * Conduct high-level customer service to identify customers' needs and ...
Wilmington, DE · On-site +1
Provide top-tier technical support via phone, email, and chat, ensuring prompt and effective resolution of customer inquiries. * Conduct high-level customer service to identify customers' needs and ...
$21 - $23/hr
Assists customers via phone, live chat, and e-commerce with questions regarding products, pricing ... Actively supports and participates in the safety program, both for self-protection and the ...
$21 - $23/hr
Assists customers via phone, live chat, and e-commerce with questions regarding products, pricing ... Actively supports and participates in the safety program, both for self-protection and the ...
$20 - $24/hr
... support. We work with some of the world's most prominent companies to help them envision and ... Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or ...
$20 - $24/hr
... support. We work with some of the world's most prominent companies to help them envision and ... Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or ...
Wilmington, DE · On-site
$39K - $53K/yr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · On-site
$39K - $53K/yr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · Hybrid
$39K - $53K/yr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · Hybrid
$39K - $53K/yr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · Hybrid
$15.50 - $21/hr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · Hybrid
$15.50 - $21/hr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · On-site
$15.50 - $21/hr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · On-site
$15.50 - $21/hr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · On-site
$15.50 - $21/hr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
Wilmington, DE · On-site
$15.50 - $21/hr
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...
$14.44 - $17.19
14% of jobs
$18.64 is the 25th percentile. Wages below this are outliers.
$17.19 - $19.95
21% of jobs
$19.95 - $22.70
14% of jobs
The median wage is $22.87 / hr.
$22.70 - $25.46
18% of jobs
$27.34 is the 75th percentile. Wages above this are outliers.
$25.46 - $28.21
12% of jobs
$28.21 - $30.97
6% of jobs
$30.97 - $33.73
4% of jobs
$33.73 - $36.48
3% of jobs
$36.48 - $39.24
3% of jobs
$39.24 - $41.99
3% of jobs
$41.99 - $44.75
1% of jobs
$14
$26
$44
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.
Sourced by ZipRecruiter
It services
1,001 - 5,000 Employees
Middletown, DE, US
2003
