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Email Chat Support Jobs in Delaware (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Acara Solutions

Operations Analyst

Wilmington, DE · On-site +1

The Investor Services Team supports a seamless onboarding experience for investors by reviewing new ... customers via email to obtain any outstanding information. Why You'll Love Working Here:

Four Seasons

$15 - $19/hr

Handle all guest interactions across multiple channels including in person, phone, email, and chat ... Support smooth overnight hotel operations through effective coordination with other departments ...

Four Seasons

$27.42/hr

Manage guest inquiries across phone, email, and chat channels, providing personalized ... support operational excellence and service consistency * AndMore! WHAT TOBRING * Successful ...

Trucordia

Private Client Advisor

Rehoboth Beach, DE

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Private Client Advisor

Rehoboth Beach, DE · On-site

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

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All JobsEmail Chat Support JobsEmail Chat Support Jobs in Delaware

Email Chat Support information

See Delaware salary details

$14

$26

$44

How much do email chat support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for email chat support in Delaware is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an Email Chat Support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an Email Chat Support job?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the Email Chat Support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Delaware? The most popular types of Email Chat Support jobs in Delaware are:
What are popular job titles related to Email Chat Support jobs in Delaware? For Email Chat Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Email Chat Support jobs in Delaware look for? The top searched job categories for Email Chat Support jobs in Delaware are:
Email Chat Support jobs near you

Customer Service

ExpressPros - New Castle, DE

Wilmington, DE

$18/hr

Full-time

Re-posted 7 days ago

Job description

We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. This role is essential in providing exceptional support and ensuring their inquiries and concerns are addressed promptly and effectively. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to thrive in a fast-paced environment. Multilingual abilities are a significant advantage (but not required), as we aim to serve a diverse clientele.

Duties

  • Respond to customer inquiries via phone, email, and chat with professionalism and courtesy.
  • Provide accurate information regarding products and services to assist customers in making informed decisions.
  • Handle outbound calling initiatives to follow up on customer feedback and promote new offerings.
  • Maintain detailed records of customer interactions and transactions in our office management system.
  • Collaborate with team members to resolve complex issues and enhance the overall customer experience.
  • Demonstrate excellent phone etiquette while managing high call volumes efficiently.
  • Identify opportunities for upselling or cross-selling services based on customer needs.

Requirements

  • Previous experience in customer service is mandatory.
  • Working within a finance or tax environment is a plus
  • Strong communication skills, both verbal and written, with an emphasis on clarity and professionalism.
  • Bilingual or multilingual candidates are highly encouraged to apply, as this will enhance service capabilities.
  • Proficiency in using office software and technology for managing customer interactions effectively.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • A positive attitude with a commitment to providing outstanding customer support.

Join us in delivering exceptional service and making a difference in our customers' experiences!

You should be proficient in:

  • Customer Service
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