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Online Chat Support Jobs in Delaware (NOW HIRING)

Best Buy

Retail Sales Specialist - Cameras

Wilmington, DE · On-site

$15.50 - $20.15/hr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Best Buy

Retail Sales Specialist - Cameras

Wilmington, DE · On-site

$33K - $38K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Best Buy

Retail Sales Specialist - Cameras

Wilmington, DE

$33K - $38K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Apexon

Helpdesk Support

New Castle, DE · On-site

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

Apexon

Helpdesk Support

New Castle, DE

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

Easterseals Delaware

Support Specialist

Georgetown, DE · On-site

$17/hr

Position Opening - Direct Support Professional (Support Specialist) Location - 22317 DuPont Blvd, Georgetown, DE 19947 Have you always wanted to make a difference in the lives of others? Have you ...

Dover Federal Credit Union

Loan Officer I

Dover, DE

Open accounts through online applications as needed. * Promptly scan and upload all member related ... support risk-informed decisions and remain diligent in identifying emerging risks that could ...

Dover Federal Credit Union

Loan Officer I

Dover, DE · On-site

Open accounts through online applications as needed. * Promptly scan and upload all member related ... support risk-informed decisions and remain diligent in identifying emerging risks that could ...

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All JobsOnline Chat Support JobsOnline Chat Support Jobs in Delaware

Online Chat Support information

See Delaware salary details

$14

$26

$44

How much do online chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for online chat support in Delaware is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do online chat support agents get paid?

Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.

How to become an online chat support agent?

To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.

What are the most commonly searched types of Chat Support jobs in Delaware?

The most popular types of Chat Support jobs in Delaware are:

What are popular job titles related to Online Chat Support jobs in Delaware?

For Online Chat Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Online Chat Support jobs in Delaware look for?

The top searched job categories for Online Chat Support jobs in Delaware are:

What cities in Delaware are hiring for Online Chat Support jobs?

Cities in Delaware with the most Online Chat Support job openings:

Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,226 per year, or $26.1 per hour.

Retail Sales Specialist - Cameras

Best Buy

Wilmington, DE • On-site

$15.50 - $20.15/hr

Full-time

Retirement, PTO

Re-posted 8 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,788 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description


As a Retail Sales Specialist in our cameras department, you'll greet customers, ask questions and provide product demonstrations as you sell complete solutions. You'll achieve individual and department goals by reaching revenue, margin, solution and operational targets. We'll give you the training needed to become an expert on cameras that help customers capture lifelong memories.
What you'll do
  • Help customers in-store, over the phone and via online chat
  • Achieves team and individual goals while providing an excellent customer shopping experience
  • Maintain a high level of knowledge through ongoing learning and certifications, coach other sales floor employees on new vendor technology and services
  • Use available tools to stay current on promotional initiatives and help achieve profitable growth through critical business drive times
  • Generate future opportunities by discovering the deeper needs of our customers
  • Maintain the cameras department's merchandising and readiness to serve customers

Basic qualifications
  • Must be at least 18 years old
  • Ability to work successfully as part of a team

Preferred qualifications
  • Prior experience serving as a specialist in premium, luxury or complex technology solutions
  • 1 year of experience working with consumer electronics

What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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