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Home Based Chat Support Jobs in Delaware (NOW HIRING)

... home placement. Ensures that every child and family have the necessary service linkages and community supports. The Family Based Therapist (FBT) works in collaboration with a case manager as part of ...

Home Tr RN II PD

Dover, DE · On-site

$40 - $46/hr

... home-based care. Work Experience * Registered Professional Nurse with current state licensure ... Monitor patient progress and provide ongoing clinical support. * Serve as a trusted resource ...

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Home Based Chat Support information

See Delaware salary details

$14

$26

$44

How much do home based chat support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for home based chat support in Delaware is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
What are the most commonly searched types of Chat Support jobs in Delaware? The most popular types of Chat Support jobs in Delaware are:
What are popular job titles related to Home Based Chat Support jobs in Delaware? For Home Based Chat Support jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Home Based Chat Support jobs? Cities in Delaware with the most Home Based Chat Support job openings:
Infographic showing various Home Based Chat Support job openings in Delaware as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 89% In-person, 7% Hybrid, and 4% Remote job distribution, with an average salary of $54,226 per year, or $26.1 per hour.
Family Based Therapist

Family Based Therapist

Merakey

Wilmington, DE • On-site

$31.37/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago


Merakey rating

6.2

Company rating: 6.2 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

110th of 235 rated social care providers


Job description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Family Based Therapist to join our team our program in Kennett Square- Chester County, PA.
Earn $31.37/hour!
Position Details
Family Based Therapist (FBT) works as one half of a team which provides treatment services to families including therapy and counseling to child and family. FBT helps with skills training and education designed to enable families to care for their mental health children at home. FBT works flexible hours, including evenings and weekends, to meet the needs of the children and families on caseload. FBT travels to client homes, other agencies, and community resources for the purpose of arranging and providing community and home-based services for children, adolescents, and families.
Family Based therapists facilitate individual and family therapy sessions, parent coaching, and crisis intervention for each child assigned to his/her caseload using an Eco-systemic Structural Family Therapy (ESFT) designed to intervene with families of children who are experiencing behavioral health problems and are at the risk of out-of-home placement. Ensures that every child and family have the necessary service linkages and community supports. The Family Based Therapist (FBT) works in collaboration with a case manager as part of an interdisciplinary team to provide time-limited intensive community based ESFT treatment.
Therapists receive extensive training and supervision to master the ESFT model.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
The ideal candidate will possess the following qualifications:
  • Master's Degree in psychiatry, psychology, social work, nursing, education, rehabilitation or a graduate degree in the field of human services.
  • A minimum of 2 years experience in a CASSP program, experience must be with children and adolescents and include direct service.
  • Experience facilitating family therapy and/or crisis intervention, de-escalation is preferred.
  • A valid Pennsylvania Driver's license and access to reliable transportation is a requirement.
  • Ability to work non-traditional hours.
  • Rotating on-call is a requirement of the position.

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About Merakey

Sourced by ZipRecruiter

Merakey is a leading developmental, behavioral health, and education non-profit provider with a fifty-year history. We offer a breadth of integrated services to individuals and communities across the country. Our belief that every individual has the right to achieve growth, dignity, and fulfillment guides all of our decisions. At Merakey, we care about each other and are committed to providing the very best care to those we serve. Merakey strictly follows a zero-tolerance policy for abuse.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

Lafayette Hill, PA, US

Year founded

1960