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Weekend Chat Support Jobs in Delaware (NOW HIRING)

Apexon

Helpdesk Support

New Castle, DE

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

Apexon

Helpdesk Support

New Castle, DE · On-site

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

BI-Commercial

Genesys Lead with GVP

Wilmington, DE · On-site

Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Extend on-call support during weekends. During this time, attend critical issues and any change ...

Apply Early

Hirekeyz Inc

Genesys Lead Demand

Wilmington, DE · On-site

Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Extend on-call support during weekends. During this time, attend critical issues and any change ...

Apply Early

TruTeam

Operation Support Specialist

Dover, DE · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who ...

Topbuild

Operation Support Specialist

Dover, DE · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who ...

TruTeam

Operation Support Specialist

Dover, DE · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who ...

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All JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Delaware

Weekend Chat Support information

See Delaware salary details

$14

$26

$44

How much do weekend chat support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for weekend chat support in Delaware is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Delaware? The most popular types of Chat Support jobs in Delaware are:
What are popular job titles related to Weekend Chat Support jobs in Delaware? For Weekend Chat Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Delaware look for? The top searched job categories for Weekend Chat Support jobs in Delaware are:
What cities in Delaware are hiring for Weekend Chat Support jobs? Cities in Delaware with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Customer Support Specialist

Customer Support Specialist

Conrep Inc.

Middletown, DE

Full-time

Posted 19 days ago

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Job description

We are seeking a proactive and customer-oriented Customer Support Specialist to support clients using the Conrep Recruitment Management Platform. The ideal candidate will assist customers with platform navigation, troubleshoot technical issues, and ensure a smooth user experience across Conrep modules including ATS, CRM, Bench Management, and Job Distribution.

This role requires strong communication skills, problem-solving abilities, and the ability to work closely with product and technical teams to resolve issues quickly while maintaining high customer satisfaction.

Key Responsibilities:
  • Provide product and technical support to customers using the Conrep platform.
  • Assist users with ATS workflows, job postings, resume parsing, and candidate management.
  • Troubleshoot issues related to job board integrations (LinkedIn, Indeed, ZipRecruiter, Dice, etc.).
  • Respond to customer queries through email, chat, and support tickets in a timely manner.
  • Guide clients on best practices for recruitment workflows and system usage.
  • Work closely with the engineering and product teams to escalate and resolve complex issues.
  • Document issues, resolutions, and maintain knowledge base articles.
  • Conduct product onboarding sessions and user training when required.
  • Ensure high levels of customer satisfaction and retention.

Qualifications:
  • Bachelors Degree in Information Technology, Computer Science, Business, or related field.
  • 24 years of experience in customer support, technical support, or SaaS product support.
  • Experience with ATS platforms, recruitment software, or HR technology is highly preferred.
  • Strong written and verbal communication skills in English.