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Weekend Chat Support Jobs in Delaware (NOW HIRING)

Helpdesk Support

New Castle, DE

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

Helpdesk Support

New Castle, DE · On-site

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Extend on-call support during weekends. During this time, attend critical issues and any change ...

Position Opening - Direct Support Professional (Support Specialist) Location - 22317 DuPont Blvd, Georgetown, DE 19947 Have you always wanted to make a difference in the lives of others? Have you ...

Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ... Extend on-call support during weekends. During this time, attend critical issues and any change ...

Trade Support Specialist - Secondary Documentation Closer Location: Newark, DE - fully on site Schedule: Monday-Friday, 9:00 AM-6:00 PM Contract: Initial 1-month contract with extensions and ...

Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who ...

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Weekend Chat Support information

See Delaware salary details

$14

$26

$44

How much do weekend chat support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for weekend chat support in Delaware is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Delaware? The most popular types of Chat Support jobs in Delaware are:
What are popular job titles related to Weekend Chat Support jobs in Delaware? For Weekend Chat Support jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Weekend Chat Support jobs? Cities in Delaware with the most Weekend Chat Support job openings:
Infographic showing various Weekend Chat Support job openings in Delaware as of July 2026, with employment types broken down into 5% Locum Tenens, 56% Full Time, 7% Part Time, 31% Contract, and 1% Summer. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $54,226 per year, or $26.1 per hour.

Omnichannel Client Support Specialist

Express Employment Professionals - New Castle

Wilmington, DE • On-site

$18/hr

Other

Posted 5 days ago


Job description

Step into a day where every conversation counts

As an Omnichannel Client Support Specialist on our client’s fast-moving team, you’ll be the trusted voice customers turn to for clear answers and timely help. You’ll shift seamlessly between phone, email, and chat to guide people through products and services, capture feedback, and ensure every interaction is recorded with precision.

What your day looks like
  • Field a steady flow of customer contacts across phone, email, and chat, delivering courteous, professional assistance.
  • Offer accurate, easy-to-understand insights on products and services so customers can make confident choices.
  • Conduct proactive outreach calls to follow up on feedback and highlight new or relevant offerings.
  • Document each interaction meticulously in our office management system/CRM to maintain complete, reliable records.
  • Team up with colleagues to troubleshoot complex issues and elevate the overall customer journey.
  • Demonstrate impeccable phone etiquette while handling high call volumes efficiently.
  • Spot authentic opportunities to upsell or cross-sell when they truly match customer needs.
What you bring
  • Proven, prior experience in customer service (required).
  • Background in finance or tax environments is a strong plus.
  • Exceptional verbal and written communication—clear, concise, and professional.
  • Bilingual or multilingual ability is highly encouraged and valued.
  • Confidence using office software and related technology to manage interactions.
  • Comfort working both independently and collaboratively in a fast-paced setting.
  • A positive, solutions-first mindset and dedication to outstanding support.
Core proficiency
  • Customer Service

If making a direct impact on customer satisfaction motivates you, you’ll thrive here. Join us and help turn great service into lasting relationships.