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Weekend Chat Support Jobs in Delaware (NOW HIRING)

Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...

Datavant's Customer Experience Representative I supports Provider Exchange customers by responding ... Interact with customers via telephone, email, and online chat to answer product-related questions ...

Client Service Representative

Wilmington, DE · Hybrid

$15.50 - $21/hr

Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and ...

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Weekend Chat Support information

See Delaware salary details

$14

$26

$44

How much do weekend chat support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend chat support in Delaware is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Delaware? The most popular types of Chat Support jobs in Delaware are:
What are popular job titles related to Weekend Chat Support jobs in Delaware? For Weekend Chat Support jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Weekend Chat Support jobs? Cities in Delaware with the most Weekend Chat Support job openings:
CLIENT SERVICE REPRESENTATIVE I - LAB SUPPORT

CLIENT SERVICE REPRESENTATIVE I - LAB SUPPORT

Beebe Healthcare

Lewes, DE • On-site

$16.75 - $25.96/hr

Full-time

Posted 8 days ago


Beebe Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

632nd of 870 rated healthcare providers


Job description

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview

The Client Service Representative I collaborates with physician offices, patients, and internal customers to ensure all client needs are met accurately and efficiently. This role involves providing education on laboratory specimen requirements and addressing a wide range of inquiries, all while delivering world-class patient experience. The ideal candidate is enthusiastic about customer service and motivated to work within a patient-centric team in a healthcare environment. 

Responsibilities

Primary Responsibilities: 

  • Act a liaison between Beebe Healthcare Laboratories, patients, physician offices, and internal customers. 
  • Resolve routine customer requests with questions or services via inbound, outbound calls, or the Internet. 
  • Speak with patients and internal customers in a courteous, friendly, and professional manner using protocol procedures. 
  • Inquire, clarify, and confirm patient and internal customer requirements and understand the solution. 
  • Provide additional education and information as needed to patients, physician offices, and internal customers. 
  • Utilize the Epic EMR modules to document customer interactions and to research information required to answer questions from patients, physician offices, and internal customers. 
  • Notify clients of test results in a timely and accurate manner documenting notifications via Epic Beaker. Perform requisition entry functions for test requests received from external facilities. 
  • Participate in activities designed to improve customer satisfaction and business performance. 
  • Perform administrative support for entering or editing participating submitters, requisition follow-up tasks, courier dispatches, outreach supply orders, and laboratory charge review functions.
  •  Other clerical duties as needed. 

Shifts:

  • 1st Shift: 0800 - 1630 
  • 2nd Shift: 1000 - 1830 
Qualifications

Experience & Education Required:

  • 1+ year previous experience in a contact center/call center, medical coding, or laboratory is preferred along with a High School Diploma or GED equivalent required 
Competencies Skills

Essential:* Clear Communication Skills Both Written and Verbal* Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members* Able To Withstand Crisis Situations* Has Skills to Provides Customer Service to Patients, Team Members and Visitors

CredentialsEducationEssential:* High school graduate or equivalentOther Information
  •  
EntryUSD $16.75/Hr.MaxUSD $25.96/Hr.Employment Type: FULL_TIME

What Beebe Healthcare employees say

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