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Home Based Chat Support Jobs in Delaware (NOW HIRING)

American Logistics Authority

$1.8K - $3.5K/wk

Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... No prior logistics experience required Pay: $1,800-$3,500 weekly (based on performance and workload ...

Griswold Home Care

Home Health Aide

Seaford, DE · On-site

$15 - $18/hr

As a pioneer in our industry, we support families by referring professional caregivers for personal ... Accordingly, we prohibit discrimination and harassment based on race, color, sex, religion, sexual ...

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All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Delaware

Home Based Chat Support information

See Delaware salary details

$14

$26

$44

How much do home based chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for home based chat support in Delaware is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Employers often require prior customer service experience and a reliable internet connection, and some may provide training on specific tools or protocols.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that require customer service skills and internet access. However, job seekers should verify the employer's credibility and be cautious of scams that ask for upfront payments or personal information. Conducting research and reading reviews can help confirm the legitimacy of such opportunities.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What are the most commonly searched types of Chat Support jobs in Delaware? The most popular types of Chat Support jobs in Delaware are:
What are popular job titles related to Home Based Chat Support jobs in Delaware? For Home Based Chat Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Delaware look for? The top searched job categories for Home Based Chat Support jobs in Delaware are:
What cities in Delaware are hiring for Home Based Chat Support jobs? Cities in Delaware with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Delaware as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,226 per year, or $26.1 per hour.

Child Welfare Case Worker

Children and Families First Delaware Inc

Georgetown, DE • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago

Job description

Description

The Counselor I is responsible for providing assessment, prevention, and crisis intervention through home-based and family focused support services. The Counselor I maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Adhere to an evidenced-based social work model, principles and practices.
  • Carry and manage up to 15 cases.
  • Conduct initial intake with client and family/guardian.
  • Provide home based services (ie. assessment, counseling, crisis intervention, advocacy, and referral) to clients and families.
  • Establish and maintain therapeutic relationships with clients and families through ongoing engagement strategies.
  • Provide after hours on-call coverage on a rotating basis.
  • Testify at court hearings as necessary.
  • Participate in regular peer review, individual supervision, and case consultation as appropriate.
  • Establish and maintain professional, collaborative relationships with the agency, community, and key stakeholders.
  • Maintain timely documentation in agency database system (ie. assessments, service plans, safety plans, case notes, discharge plans) and other required records in accordance with agency, state accreditation, and other requirements, policies, and procedures.
  • Plan, design, and present educational programs as appropriate.
  • Supervise students as assigned.
  • Participation in the PQ Process.
  • Maintain agency standards regarding confidentiality, quality, and productivity.
  • Transport clients as needed utilizing company vehicles.
  • Serve on staff committees as assigned and/or approved.

EDUCATION and/or EXPERIENCE

Bachelor's degree in social work, human services or related degree with 2-3 years of related experience, preferred, Associate's degree in human services or related degree with 2-3 years of related experience, required.


Benefits include:

  • Health, Dental, Vision Insurance
  • 401 (k) plan with matching
  • Life Insurance, Short and Long Term Disability Insurance
  • Education and Training Benefits, such as tuition assistance, clinical licensure assistance
  • Perk's Plus, Employee Wellness Benefits
  • Vacation, Sick, Personal and Holiday Pay
  • Milage Reimbursement, and access to an agency vehicle

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Demonstrated ability to engage effectively and respectfully with a diverse service population.

Prior professional or academic experience in child welfare, family services, or community-based organizations.

Exceptional organizational and time-management abilities.

Strong verbal and written communication skills.

Previous experience working with specific age groups (e.g., children or adolescents) as required by the program.

Flexibility to adjust work assignments and schedules, including evenings and weekends, to meet client needs.

Willingness and ability to travel within the assigned county and statewide.

Must possess and maintain a valid driver's license that meets agency insurance requirements.

A consistent commitment to safe driving practices.


EOE

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