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Online Chat Jobs in Delaware (NOW HIRING)

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

Responsibilities: - Generate leads by managing and responding to customer inquiries received via phone calls, emails, and online chat processes. - Follow up with potential customers to schedule ...

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

Responsibilities: - Generate leads by managing and responding to customer inquiries received via phone calls, emails, and online chat processes. - Follow up with potential customers to schedule ...

Best Buy

Retail Sales Specialist - Cameras

Wilmington, DE · On-site

$33K - $38K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals while providing an excellent customer shopping experience * Maintain a high level of knowledge through ...

Best Buy

Retail Sales Specialist - Cameras

Wilmington, DE

$33K - $38K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals while providing an excellent customer shopping experience * Maintain a high level of knowledge through ...

Best Buy

Retail Sales Specialist - Cameras

Wilmington, DE · On-site

$33K - $38K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals while providing an excellent customer shopping experience * Maintain a high level of knowledge through ...

Walmart

Online Order Filling Team Associate

Seaford, DE · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #2460 22899 SUSSEX HWY, SEAFORD, DE, 19973, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They ...

Walmart

Online Order Filling Team Associate

Dover, DE · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #1736 36 JEROME DR, DOVER, DE, 19901, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate ...

Walmart

Online Order Filling Team Associate

Camden, DE · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #5039 263 WALMART DR, CAMDEN, DE, 19934, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They ...

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Showing results 1-20

All JobsOnline Chat JobsOnline Chat Jobs in Delaware

Online Chat information

See Delaware salary details

$17.5K

$40.6K

$86.1K

How much do online chat jobs pay per year?

As of Sep 1, 2026, the average yearly pay for online chat in Delaware is $40,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What is an online chat job?

Online chat jobs involve providing customer support, sales assistance, or technical help to clients and customers through live chat platforms on websites or apps. Chat agents respond to inquiries, resolve issues, and guide users in real time, typically using pre-established scripts and guidelines. These positions often require strong written communication skills, multitasking ability, and familiarity with the company's products or services. Many online chat jobs can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as an online chat support agent?

To thrive as an Online Chat Support Agent, you need strong written communication skills, quick typing abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Patience, problem-solving skills, and the ability to multitask are standout soft skills in this role. These competencies ensure timely, accurate support that enhances customer satisfaction and loyalty in digital service environments.

What are some common challenges faced by online chat support representatives, and how can they be managed effectively?

Online chat support representatives often face challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and quickly accessing accurate information to resolve issues. Effective time management, active listening, and familiarity with knowledge bases or support tools are essential for success. Many teams provide robust training and ongoing support to help representatives develop these skills, and collaboration with supervisors or technical experts is encouraged when complex issues arise.

What is the difference between Online Chat vs Customer Service Representative?

AspectOnline ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in communication and product knowledgeHigh school diploma or equivalent; often additional customer service training
Work EnvironmentRemote or on-site; digital platform-basedOn-site or remote; call centers, retail, or office settings
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries

Online Chat roles focus on digital communication via chat platforms, requiring quick typing skills and product knowledge. Customer Service Representatives handle a broader range of customer interactions, including phone, email, and in-person support. Both roles require strong communication skills, but Online Chat positions are more specialized for online interactions, while Customer Service Representatives often manage multi-channel support.

How to become an online chat agent?

To become an online chat agent, candidates typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat jobs in Delaware?

The most popular types of Chat jobs in Delaware are:

What are popular job titles related to Online Chat jobs in Delaware?

For Online Chat jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Online Chat jobs in Delaware look for?

The top searched job categories for Online Chat jobs in Delaware are:

What cities in Delaware are hiring for Online Chat jobs?

Cities in Delaware with the most Online Chat job openings:

Online Chat jobs near you
Infographic showing various Online Chat job openings in Delaware as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $40,631 per year, or $19.5 per hour.

Automotive BDC

Wilmington, DE • On-site

Union Park Automotive Group
51 - 200 employees
Learn more about Union Park Automotive Groupexternal

$14.50 - $19.50/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary:
We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following up with potential customers, and assisting with customer inquiries through various communication channels. Your main goal will be to schedule appointments and provide excellent customer service to drive business growth and maintain strong customer relationships.
Responsibilities:
- Generate leads by managing and responding to customer inquiries received via phone calls, emails, and online chat processes.
- Follow up with potential customers to schedule appointments and confirm information.
- Provide exceptional customer service by addressing customer concerns, answering questions, and resolving issues promptly.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with service team members to ensure smooth transition of leads and customer information.
- Assist with administrative tasks such as data entry, reporting, and document management.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
Qualifications:
- High school diploma or equivalent required; some college education preferred.
- Previous experience in a customer service or call center role is desired.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport and establish long-lasting relationships with customers.
- Proficient in using CRM systems, MS Office Suite (Word, Excel, Outlook), and online chat platforms.
- Ability to multitask and prioritize workload in a fast-paced environment.
- Detail-oriented and highly organized with the ability to follow processes and procedures accurately.
- Knowledge of the automotive industry and automotive terminology is a plus.
- Problem-solving skills and ability to handle customer complaints or difficult situations effectively.
- Flexibility to work evenings and weekends as needed.
We offer a competitive salary and benefits package, along with opportunities for growth and development within our organization. Join our team and contribute to our success by providing outstanding customer service and helping drive business growth in the automotive industry. Apply today!

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