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Technical Support Representative Jobs in Delaware

Syner-G

Sr. Process Engineer

Newark, DE

$101K - $131K/yr

Provide technical support for process validation activities, including PPQ execution and continued ... The physical demands described here are representative of the requirements that must be met by an ...

Varite

Customer Service Representative

Wilmington, DE · On-site

$20 - $23.94/hr

... technical, and non-technical staff augmentation and talent acquisition services. Job Title ... This position will require a thorough understanding of and become actively involved in support of ...

Centrica

Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer ...

ENER-G

Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer ...

Bentley Truck Services

Sales Representative

Felton, DE · On-site

... diligent support, as well as providing exceptional customer service. Sales Representative ... Thorough understanding of technical or scientific products to be sold. * Organized with attention ...

Bentley Truck Services

Sales Representative

Felton, DE · On-site

... diligent support, as well as providing exceptional customer service. Sales Representative ... Thorough understanding of technical or scientific products to be sold. * Organized with attention ...

Bentley Truck Services

Sales Representative

Felton, DE · On-site

... diligent support, as well as providing exceptional customer service. Sales Representative ... Thorough understanding of technical or scientific products to be sold. * Organized with attention ...

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All JobsTechnical Support Representative JobsTechnical Support Representative Jobs in Delaware

Technical Support Representative information

See Delaware salary details

$12

$21

$31

How much do technical support representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for technical support representative in Delaware is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the role of a technical support representative?

A technical support representative assists customers by diagnosing and resolving technical issues related to products or services. They communicate solutions clearly, often using troubleshooting tools and knowledge bases, and may document interactions for future reference. Strong communication skills and technical knowledge are essential for this role.

What Does a Technical Support Representative Do?

Technical support representatives handle customer concerns and problems with their computers or network. As a technical support representative, you assist in computer use regarding emails, physical line signal testing, network or internet connection, modem set up, and browser issues. Your duties are to answer calls or use a chat system to help customers resolve their computer problems. You prepare reports on the finished issues and seek supervisor assistance when needed. This job typically takes place in a call center.

What are some common challenges faced by Technical Support Representatives, and how can they be overcome?

Technical Support Representatives often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with customers who may have varying levels of technical knowledge, and managing a high volume of support requests. Success in this role often depends on developing strong problem-solving skills, staying patient and empathetic, and utilizing available knowledge bases or escalation procedures when needed. Regular training, collaboration with more experienced team members, and proactive learning about new products or updates can also help representatives handle these challenges more effectively.

What job makes $10,000 a month without a degree?

A Technical Support Representative typically does not earn $10,000 a month without specialized skills or experience; high earnings in this role are uncommon. However, some sales, freelance consulting, or tech-related roles such as software developers or cybersecurity specialists can reach or exceed this income level with relevant skills, certifications, and experience. These positions often require technical knowledge, problem-solving abilities, and sometimes self-employment or contract work.

What is the difference between Technical Support Representative vs Customer Service Representative?

AspectTechnical Support RepresentativeCustomer Service Representative
Required credentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work environmentCall centers, IT departments, technical support teamsCall centers, retail, service industries
Employer and industry usageIT, telecommunications, electronics companiesRetail, hospitality, healthcare
Common search intentTechnical troubleshooting, product supportCustomer inquiries, service issues

The main difference between a Technical Support Representative and a Customer Service Representative lies in their focus and expertise. Technical Support Representatives handle technical issues, troubleshooting, and product support, often requiring technical certifications. Customer Service Representatives focus on general customer inquiries and service, with less technical knowledge needed. Both roles are vital in customer-facing industries but serve different functions based on technical complexity.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and provide quick responses, but it does not fully replace human support representatives. Tech support roles still require human skills for complex problem-solving, customer interaction, and troubleshooting that AI cannot perform independently.

What does a technical service representative do?

A Technical Support Representative assists customers by diagnosing and resolving technical issues related to products or services. They often use troubleshooting tools, communicate solutions clearly, and may document interactions in support systems. Strong communication skills and technical knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as a Technical Support Representative, and why are they important?

A Technical Support Representative needs strong troubleshooting abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems, remote desktop tools, and common operating systems is highly beneficial, and certifications like CompTIA A+ can enhance credibility. Excellent communication, patience, and problem-solving skills help deliver clear assistance and build customer trust. These capabilities are crucial for efficiently resolving issues, maintaining customer satisfaction, and supporting the organization's reputation.

What are Technical Support Representatives?

Technical Support Representatives are professionals who assist customers with troubleshooting and resolving technical issues related to products or services. They often work for technology companies, helping users via phone, email, or chat with problems ranging from software bugs to hardware malfunctions. Their responsibilities include diagnosing issues, guiding customers through solutions, escalating complex problems, and ensuring customer satisfaction. Technical Support Representatives need strong communication and problem-solving skills, as well as a good understanding of the products they support.
More about Technical Support Representative jobs
What job categories do people searching Technical Support Representative jobs in Delaware look for? The top searched job categories for Technical Support Representative jobs in Delaware are:
What are popular job titles related to Technical Support Representative jobs in DE? For Technical Support Representative jobs in DE, the most frequently searched job titles are:
Technical Support Representative jobs near you
Infographic showing various Technical Support Representative job openings in Delaware as of June 2026, with employment types broken down into 64% Full Time, 23% Part Time, and 13% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,983 per year, or $21.1 per hour.
Radiology Technologist - VIR Lab - Day Shift

Radiology Technologist - VIR Lab - Day Shift

ChristianaCare

Newark, DE • On-site

$41.28 - $66.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

ChristianaCare rating

7.7

Company rating: 7.7 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

159th of 872 rated healthcare providers

Job description

Job Details
LOCATION:
Newark Main Campus
SCHEDULE/HOURS:
  • 7am-5:30pm - 4 days a week
  • The on-call is 1 day a week - and every 4th or 5th weekend
  • **Must be able to get to facility within 30 minutes for on call**

ChristianaCare Benefits
Incredible Work/Life benefits include an annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, an on-site gym, financial mentor, fitness and wellness reimbursement, and excellent discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
We also provide tuition assistance for degreed programs, and for some Nursing programs, we offer to pre-pay. Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms for planning for your retirement, a 403(b) and a defined contribution plan.
ChristianaCare VIR team environment is a home away from home. A team that cares about the quality that all caregivers bring and utilize to build a strong and unique team. Would you like to be part of that?
We are seeking a Vascular Interventional Technologist to assist the physicians during vascular interventional radiology procedures and process and store images created during the procedure.
***Radiology Techs are welcome we will do On-the-Job Training for the Interventional Skill***
RESPONSIBILITIES:
  • Positions technical support for vascular interventional radiology procedures to include: arteriograms, embolization's, drain insertions, and other related procedures.
  • Responsible for technical support for vascular interventional radiology procedures
  • Ensures proper safety standards are met for compliance with departmental policies, radiation safety standards, and joint commission regulations.
  • Operates required imaging equipment using established guidelines and imaging protocols.
  • Instructs students and residents and performs preceptor duties when necessary.
  • Performs quality assurance checks on equipment.
  • Demonstrates working knowledge of hospital information systems
  • Assists in maintaining supply inventory
  • Assists in departmental Performance Improvement assessments and initiatives
  • Serves as a technical resource to the full procedural team in support of the physician
  • Communicates appropriately with good interpersonal skills
  • Acts as a team member during procedures to assure a safe and efficient patient care on a daily basis.
  • Demonstrates compliance with Christiana Care and departmental policies and procedures
  • Performs duties of a scrub assistant during a procedure, including; controlling and manipulating guide wires and balloon catheters, and maintaining a sterile field.

****Interventional Skill is not required, on the job training will be provided for this skill set. MUST have up to date A.R.R.T. Registration
****
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Graduate of approved school of radiologic technology
  • Interventional radiology procedural lab experience preferred
  • Current A.R.R.T registration
  • Current RTR Licensure with State of Delaware

Hourly Pay Range: $41.28 - $66.05
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jun 13, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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