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Customer Service Jobs in Delaware (NOW HIRING)

dbi

Part Time Customer Service

Wilmington, DE

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Royal Farms

Customer Service Associate

Dagsboro, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Selbyville, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Rehoboth Beach, DE · On-site

$17 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Ocean View, DE

$17 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Rehoboth Beach, DE · On-site

$17 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Laurel, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Milton, DE

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Walgreens

Customer Service Associate

Newark, DE · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Hockessin, DE

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Royal Farms

Customer Service Associate

Milford, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Felton, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Delaware

Customer Service information

See Delaware salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer service roles that pay $2,000 a week typically require full-time hours, experience, and strong communication skills. High-paying positions may involve handling complex issues, working for large companies, or taking on supervisory responsibilities, often with the use of customer relationship management (CRM) tools. Earning this level of income from home may also involve multiple part-time roles or specialized skills such as technical support or sales.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What job makes $10,000 a month without a degree?

In customer service, high-paying roles such as sales managers or team leaders can earn $10,000 or more monthly, especially in large companies or specialized industries. These positions often require strong communication skills, experience, and sometimes certifications, but they do not always require a college degree.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What is the easiest job but pays good?

Customer service jobs are often considered accessible and can pay well depending on the industry and experience level. These roles typically require good communication skills and may involve working in retail, call centers, or hospitality, with some positions offering flexible hours and opportunities for advancement.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What are the best customer service jobs?

The best customer service jobs include roles such as customer service representative, call center agent, and client support specialist, often requiring strong communication skills and problem-solving abilities. These positions can be found in various industries like retail, healthcare, and technology, and may involve working in person, over the phone, or via online chat. Advancement opportunities and certifications, such as CPR or industry-specific training, can enhance career prospects.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Delaware? The most popular types of Customer Service jobs in Delaware are:
What are popular job titles related to Customer Service jobs in Delaware? For Customer Service jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Delaware look for? The top searched job categories for Customer Service jobs in Delaware are:
What cities in Delaware are hiring for Customer Service jobs? Cities in Delaware with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Delaware as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,131 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Kelly Services

Wilmington, DE

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Position Overview
As a dedicated Customer Service Representative (CSR), you will serve as a vital liaison, championing and implementing Functional Excellence within our domestic customer service operations. Your core mission is to deliver exceptional service to both our business partners and customers, ensuring their needs are met with a commitment to continuous quality improvement. You will actively drive best practices, training, and auditing initiatives to elevate the customer experience.
This role requires a comprehensive understanding of domestic order management systems, related policies, and procedures. Proficiency in SAP-R3 (or equivalent ERP), including order entry, pricing, documentation, and invoicing, is essential. Familiarity with Quality Management Systems and broad business operations experience are preferred. You will gain valuable exposure to a variety of systems and tools such as SAP-R3, SharePoint, and Salesforce.com, and work across multiple business units.
As a CSR, you will collaborate with colleagues at every organizational level — including supply and demand planners, market segments, peers in customer service, plant sites, warehouses, freight forwarders, carriers, finance, and more — to ensure customer satisfaction while upholding our high-quality standards.
Key Responsibilities
  • Serve as a primary point of contact for customer inquiries, requests, and issue resolution.
  • Process and track domestic orders, ensuring compliance with order fulfillment protocols.
  • Utilize business unit tracking systems to monitor orders, manage disputes, and issue credit/debit memos.
  • Handle sample/rebate processing and support overall sales order management.
  • Partner with cross-functional teams, including Supply Chain, Manufacturing, Sales & Marketing, Product Management, Finance, and Logistics.
  • Ensure consistent adherence to corporate compliance requirements, particularly Sarbanes-Oxley 404 as they relate to customer service.
  • Identify opportunities for process improvement and actively participate in change initiatives.
  • Provide training and support on best practices within the department.
  • Adapt to new conditions, systems, and personnel while maintaining a high degree of professionalism.

Minimum Qualifications & Skills
  • Proven experience as a Customer Service Representative, with exposure beyond retail/call center settings.
  • Prior knowledge of Sales to Cash (STC) / Requisition to Pay (RTP) processes strongly preferred.
  • Minimum of 6–12 months of hands-on SAP-R3 (or equivalent) experience in order processing, deliverables creation, and invoicing.
  • Proficient computer skills, with intermediate-to-advanced knowledge of Microsoft Excel, Word, and PowerPoint (MS Office proficiency assessment required).
  • Strong interpersonal and communication skills; able to work effectively with internal and external stakeholders at all levels.
  • Experience with Salesforce.com and SharePoint is a plus.
  • Flexible and adaptable in a fast-paced, dynamic team environment.
  • Strong organization and multitasking skills, with demonstrated aptitude for project management and change management.
  • Ability to translate strategic business objectives into actionable customer service tactics.
  • Strong initiative for identifying and implementing process improvements.

Additional Information
  • Occasional travel may be required, but is expected to be minimal.

Educational Qualifications
  • Required: College degree and prior customer service experience, with SAP-R3 or equivalent system expertise.
  • Preferred: Bachelor’s degree.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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