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Customer Service Jobs in Delaware (NOW HIRING)

Royal Farms

Customer Service Associate

Bridgeville, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Selbyville, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Newark, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Georgetown, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Laurel, DE · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Fenwick Island, DE · On-site

$17 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Ocean View, DE · On-site

$17 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Newark, DE · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Seaford, DE · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Middletown, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

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All JobsCustomer Service JobsCustomer Service Jobs in Delaware

Customer Service information

See Delaware salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Delaware?

The most popular types of Customer Service jobs in Delaware are:

What are popular job titles related to Customer Service jobs in Delaware?

For Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Delaware look for?

The top searched job categories for Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Customer Service jobs?

Cities in Delaware with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service - Customer Service Representative

BC Forward

Newark, DE • On-site

$26/hr

Other

Posted 23 days ago

Job description

Job Title: Customer Service Representative Location: Newark, DE Duration: 5 month initial contract with potential conversion to FTE based on performance Pay Range: $26/hr (W2) About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Customer Service Representative to join our dynamic Benefit Payment Services team. The ideal candidate will have strong experience in customer support, call handling, and MS Office tools and a proven ability to learn quickly, implement feedback, and deliver accurate assistance to retirees regarding pension payments and related inquiries. Responsibilities: Receive and manage inbound calls from retirees and beneficiaries. Understand caller requests, resolve issues, and route per client profile when appropriate. Assist with questions about pension payments, tax forms, withholdings, and web portal navigation. Send and track forms via mail, fax, and email. Required Skills & Qualifications: Bachelor's degree. Proficiency in Microsoft Word, Excel, internet research, and email. Strong communication skills and professional telephone etiquette with a customer service focus. Attention to detail with the ability to prioritize and manage time in a high-volume setting. Ability to take and implement feedback quickly and learn new processes. Reliable attendance and willingness to work overtime when necessary. Preferred Skills: Experience supporting retirees, payroll, or benefits administration. Demonstrated progression in responsibilities in school or work settings. Work Schedule & Onsite Expectation: Onsite, office-based schedule Monday to Friday, 8:00 a.m. to 5:00/5:30 p.m. Overtime eligible as needed. Interview Process & Notes: Single-round Zoom panel interview. Contract extension and conversion to full-time are performance dependent. Role is not eligible for employer-sponsored immigration support. Candidate Profile Guidance: Demonstrates attention to detail, rapid uptake of feedback, and quick learning. Shows progression and added responsibility across roles or academics. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

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