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Overnight Customer Service Jobs in Delaware (NOW HIRING)

customer service

Wilmington, DE · On-site

$19 - $21.50/hr

Immediate opening for a CUSTOMER SERVICE representative to work at a well established, international Insurance Firm in Wilmington, DE (GREAT COMPANY!) Requirements: * 3+ years corporate Customer ...

HOURS Monday-Thursday: 10pm-4am (Overnight Shift) At National Fitness Partners, we don't just work ... Customer Service Representative Benefits : * Growth Opportunities over 90% of our management team ...

Customer Service Associate

Bear, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Bear, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

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Overnight Customer Service information

See Delaware salary details

$9

$18

$26

How much do overnight customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for overnight customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Delaware?

The most popular types of Customer Service jobs in Delaware are:

What are popular job titles related to Overnight Customer Service jobs in Delaware?

For Overnight Customer Service jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Overnight Customer Service jobs?

Cities in Delaware with the most Overnight Customer Service job openings:

Infographic showing various Overnight Customer Service job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

customer service

Wilmington, DE • On-site

Phaxis
Recruiting and Staffing Services • 51 - 200 employees

$19 - $21.50/hr

Contractor

Posted 6 days ago


Job description


Immediate opening for a CUSTOMER SERVICE representative to work at a well established, international Insurance Firm in Wilmington, DE (GREAT COMPANY!)
Requirements:
  • 3+ years corporate Customer Service experience working in a very fast paced environment (call center type of environment) required,
  • Great phone skills and etiquette, a
  • High School degree (minimum),
  • Strong communication skills and personality, personality, personality (no drama please).
  • You must be a strong multi-tasker and someone who thrives in a fast paced working environment.
  • This is an onsite Monday thru Friday, 8am-430pm, pay is $19.00 - $20.00/hour.

Meet Your Recruiter
Julie Moses

Phaxis logo

About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

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