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Night Customer Service Jobs in Delaware (NOW HIRING)

Stonebridge Companies

Night Auditor

Rehoboth Beach, DE · On-site

$14.50 - $19.50/hr

Night Auditor Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal ... Excellent customer service and problem-solving skills. * Ability to work independently and make ...

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All JobsCustomer Service JobsNight Customer Service JobsNight Customer Service Jobs in Delaware

Night Customer Service information

See Delaware salary details

$9

$18

$27

How much do night customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for night customer service in Delaware is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a night customer service representative?

Night Customer Service representatives are professionals who assist customers during nighttime hours, often when regular business offices are closed. They handle inquiries, resolve issues, and provide support through phone, email, chat, or in-person, depending on the company. This role is essential for businesses that operate 24/7 or have customers in different time zones. Night shifts may require employees to work overnight or late evening hours, and strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a night customer service representative?

To thrive as a Night Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is usually required. Patience, resilience, and the ability to remain calm under pressure are soft skills that help you excel in late-night or high-stress situations. These skills ensure efficient resolution of customer issues, maintain service quality during off-hours, and contribute to overall customer satisfaction.

What are some typical challenges faced by night customer service representatives and how can they overcome them?

Night Customer Service representatives often encounter challenges such as handling a higher volume of urgent issues, managing limited support resources during off-peak hours, and maintaining alertness throughout late shifts. To overcome these, it's important to develop strong problem-solving skills, become well-versed in company protocols, and utilize available knowledge bases efficiently. Teamwork and clear communication with colleagues on earlier or later shifts also help ensure a smooth handover of unresolved issues and maintain consistent service quality.

What is the difference between Night Customer Service vs Customer Support Specialist?

AspectNight Customer ServiceCustomer Support Specialist
Work HoursPrimarily overnight shifts, often from late evening to early morningTypically daytime hours, but may include evening shifts depending on the company
Work EnvironmentCall centers, online chat, or remote settings with a focus on night operationsOffice or remote, handling customer inquiries via phone, email, or chat during regular hours
Required SkillsCustomer service skills, patience, problem-solving, ability to work overnightCommunication skills, technical knowledge, problem-solving, adaptability
Common IndustriesRetail, hospitality, tech support, e-commerceRetail, tech, telecommunications, finance

Night Customer Service roles focus on providing support during overnight hours, often requiring specific shift flexibility. Customer Support Specialists typically work during regular hours but share similar skills and responsibilities. The main difference lies in the work hours and environment, with Night Customer Service tailored for overnight operations.

What are the most commonly searched types of Customer Service jobs in Delaware?

The most popular types of Customer Service jobs in Delaware are:

What are popular job titles related to Night Customer Service jobs in Delaware?

For Night Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Night Customer Service jobs in Delaware look for?

The top searched job categories for Night Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Night Customer Service jobs?

Cities in Delaware with the most Night Customer Service job openings:

Night Customer Service jobs near you
Infographic showing various Night Customer Service job openings in Delaware as of August 2026, with employment types broken down into 36% Full Time, 53% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,825 per year, or $18.2 per hour.

Night Auditor (Part-Time)

Microtel Inn & Suites

Rehoboth Beach, DE • On-site

$15/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

We are looking for a Part time Night Audit to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.

Night Auditor Responsibilities:
  • Keeping hotel financial records in order.
  • Processing invoices, transactions, room charges, refunds, etc
  • Verifying that all accounts are balanced and supported by documentation.
  • Checking guests in and out of the hotel.
  • Responding to guests' needs, requests, and complaints.
  • Answering the phone and making reservations.
  • Summarizing each night's operations and listing any follow-up tasks for management.
  • Following End of Day procedures.
  • Assist with Breakfast setup
Night Auditor Requirements:
  • High school diploma.
  • Past experience in customer service or hospitality.
  • Experience with accounting procedures and administrative tasks.
  • Proficiency with computers.
  • Analytical mind, with strong attention to detail and an affinity for numbers.
  • Good organizational and time-management skills.
  • Self-motivated, proactive work ethic.
  • Strong aptitude for customer service.

We encourage all employees to apply regardless of age, race, sex, creed, sexual orientation or any other protected class.. Employment is contingent on ability to prove valid US work authorization and successful background screen. This employer participates in E-Verify.

At Microtel by Wyndham, smart design, modern rooms, and exceptional service help make every stay brilliantly simple. Enjoy a seamless, consistent experience for your next group trip or special event with thoughtful amenities like free WiFi and breakfast, along with fitness centers and pools at select locations.