ZipRecruiter

Log In

1

Evening Customer Service Jobs in Delaware (NOW HIRING)

Redners Markets

Evening Manager

Dover, DE

ESSENTIAL JOB FUNCTIONS: 1) To assure that all store personnel are courteous to all customers and ... SUPPLEMENTAL JOB FUNCTIONS: 1) To help at the service desk as needed, such as covering breaks ...

Redner's

Evening Manager

Dover, DE · On-site

ESSENTIAL JOB FUNCTIONS: 1) To assure that all store personnel are courteous to all customers and ... SUPPLEMENTAL JOB FUNCTIONS: 1) To help at the service desk as needed, such as covering breaks ...

Five Below

Customer Experience Manager

Dover, DE · On-site

$18/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Five Below

Customer Experience Manager

Dover, DE · On-site

$18/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Integrity Staffing Solutions

Call center

Newark, DE · On-site

$16/hr

This is an excellent opportunity for customer service professionals interested in transitioning ... Evening shift: 12:00 PM-9:00 PM, at least two evenings per week * Saturdays: Up to every other ...

Tesla

Customer Experience Specialist

Wilmington, DE · On-site

$17.25 - $21.50/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver ...

Tesla

Customer Experience Specialist

Newark, DE · On-site

$17.50 - $21.75/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Ability to work evening hours, weekends, and holidays in a retail environment & valid driver ...

next page

Showing results 1-20

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Delaware

Evening Customer Service information

See Delaware salary details

$9

$18

$26

How much do evening customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for evening customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Delaware?

The most popular types of Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Evening Customer Service jobs?

Cities in Delaware with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Evening Manager

Dover, DE

Redners Markets
Food and Beverage Wholesalers • 1 - 5K employees

6.0

Company rating: 6.0 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

61st of 123 rated grocery stores

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Redners Marketsexternal

Full-time

Re-posted yesterday

Job description

POSITION TITLE: Evening Manager
DEPARTMENT: Grocery
REPORTS TO: Store Director
FLSA STATUS: Non-Exempt


JOB SUMMARY:

To effectively direct and manage all aspects of the store during the evening hours of operation.

ESSENTIAL JOB FUNCTIONS:

1) To assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.
2) Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
3) To maintain a housekeeping program which ensures and orderly and clean store that is pleasing to the customer’s eye.
4) Maintain the building and equipment to meet maximum safety operations.
5) Responsible for optimal freshness of all products and proper merchandising to achieve maximum sales and profits by ensuring all employees stay on task to complete their job responsibilities.
6) To implement and maintain effective fire and safety programs set forth by Risk Management.
7) Implement and maintain effective security standards inside and outside of the store, which are set forth by the Loss Prevention Department.
8) To greet all customers and thank them for their patronage while on the sales floor.
9) To conduct store refrigeration checks throughout the evening hours per company standards.
10) Provide coaching, guidance, and support to staff to ensure high levels of performance and engagement.
11) To abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1) To help at the service desk as needed, such as covering breaks/lunches as well as verification of bank deposits.
2) To assist in any department in the store on an as needed basis.
3) To communicate any problems that occur in the evening to the store manager or the department managers.
4) To assist in all aspects of the grocery department including but not limited to building displays, merchandising, signage, collecting carts, and general stocking.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1) Minimum requirement of a high school education. A college education is helpful but not required.
2) At least 1 year of management experience in a retail environment is required.
3) Must possess the ability to make critical decisions and to provide effective leadership.
4) Must possess excellent communication skills in order to deal with customers and other employees.
5) Must be able to lift up to fifty pounds (50 lbs.) approximately thirty percent (30%) of the time.
6) Must have the ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage. The top racking process may be 20% of the time working in the aisles during the shift.
7) Must have the ability to operate a pallet jack, step carts, and the “Big Joe”.
8) Must be able to stand upright for most of your scheduled work shift.

What Redner's Markets employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply