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Overnight Customer Service Jobs in Delaware (NOW HIRING)

Customer Service Associate

Newark, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Smyrna, DE · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Newark, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Newark, DE

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Milford, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Bear, DE · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Milford, DE · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Newark, DE · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Showing results 21-40

Overnight Customer Service information

See Delaware salary details

$9

$18

$26

How much do overnight customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for overnight customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Delaware?

The most popular types of Customer Service jobs in Delaware are:

What are popular job titles related to Overnight Customer Service jobs in Delaware?

For Overnight Customer Service jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Overnight Customer Service jobs?

Cities in Delaware with the most Overnight Customer Service job openings:

Infographic showing various Overnight Customer Service job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

$15.50 - $21.25/hr

Full-time

Re-posted 14 days ago


Job description

Job Summary:

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Principal Duties and Responsibilities:

  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.

#cashier#retailjobs#INDHD

Minimum Knowledge, Skills and Abilities:

  • Must be at least 16 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations