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Technical Support Representative Jobs in Delaware

Regional Sales Manager

Wilmington, DE · On-site

$85K - $127K/yr

Provides leadership, coaching, and technical guidance to manufacturers' representatives, ensuring a ... Implement and execute regional sales strategies and programs that support corporate goals, annual ...

Posted today

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... contracts, technical support service representatives, and continuing service agreements for assigned facilities. Ø Monitor and provide technical assistance with maintenance and operational ...

$127K/yr

... technical support to customers and internal commercial teams. The successful candidate will serve as a customer-facing technical representative of Clariant and work closely with sales, technology ...

... support commercial activities. * Deliver technical presentation and training to internal audiences * Represent Roquette at scientific conferences, trade shows, and industry forums * Stay current with ...

Showing results 21-40

Technical Support Representative information

See Delaware salary details

$12

$21

$31

How much do technical support representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for technical support representative in Delaware is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What does a technical support representative do?

Technical support representatives handle customer concerns and problems with their computers or network. As a technical support representative, you assist in computer use regarding emails, physical line signal testing, network or internet connection, modem set up, and browser issues. Your duties are to answer calls or use a chat system to help customers resolve their computer problems. You prepare reports on the finished issues and seek supervisor assistance when needed. This job typically takes place in a call center.

What are some common challenges faced by technical support representatives, and how can they be overcome?

Technical Support Representatives often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with customers who may have varying levels of technical knowledge, and managing a high volume of support requests. Success in this role often depends on developing strong problem-solving skills, staying patient and empathetic, and utilizing available knowledge bases or escalation procedures when needed. Regular training, collaboration with more experienced team members, and proactive learning about new products or updates can also help representatives handle these challenges more effectively.

What is the difference between Technical Support Representative vs Customer Service Representative?

AspectTechnical Support RepresentativeCustomer Service Representative
Required credentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work environmentCall centers, IT departments, technical support teamsCall centers, retail, service industries
Employer and industry usageIT, telecommunications, electronics companiesRetail, hospitality, healthcare
Common search intentTechnical troubleshooting, product supportCustomer inquiries, service issues

The main difference between a Technical Support Representative and a Customer Service Representative lies in their focus and expertise. Technical Support Representatives handle technical issues, troubleshooting, and product support, often requiring technical certifications. Customer Service Representatives focus on general customer inquiries and service, with less technical knowledge needed. Both roles are vital in customer-facing industries but serve different functions based on technical complexity.

How much does a technical support representative make?

The average salary for a technical support representative in the United States is around $45,000 to $55,000 per year, depending on experience, location, and industry. Entry-level positions typically start lower, while experienced reps with specialized skills or certifications can earn higher wages. Many roles also offer benefits such as health insurance and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a technical support representative?

A Technical Support Representative needs strong troubleshooting abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems, remote desktop tools, and common operating systems is highly beneficial, and certifications like CompTIA A+ can enhance credibility. Excellent communication, patience, and problem-solving skills help deliver clear assistance and build customer trust. These capabilities are crucial for efficiently resolving issues, maintaining customer satisfaction, and supporting the organization's reputation.

What is a technical support representative?

Technical Support Representatives are professionals who assist customers with troubleshooting and resolving technical issues related to products or services. They often work for technology companies, helping users via phone, email, or chat with problems ranging from software bugs to hardware malfunctions. Their responsibilities include diagnosing issues, guiding customers through solutions, escalating complex problems, and ensuring customer satisfaction. Technical Support Representatives need strong communication and problem-solving skills, as well as a good understanding of the products they support.
What are popular job titles related to Technical Support Representative jobs in Delaware? For Technical Support Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Technical Support Representative jobs in Delaware look for? The top searched job categories for Technical Support Representative jobs in Delaware are:
Infographic showing various Technical Support Representative job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,983 per year, or $21.1 per hour.

Regional Sales Manager

Munters

Wilmington, DE • On-site

$85K - $127K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 hours ago

Posted today


Munters rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

129th of 487 rated machine equipment manufacturers


Job description

Compensation Range:

$85,400 - $127,450

Job Title: Regional Sales Manager

Location: Amesbury, MA

Company: Munters

Salary: $85,400 - $127,450

About Us: Munters is a global leader in energy efficient and sustainable air treatment solutions. Our products and service are crucial to the success of other companies in various industries, from manufacturing and pharmaceutical to food and agriculture.

Job Summary: Plans, directs, and executes regional sales strategies through a network of manufacturers' representatives to achieve established revenue, market share, and growth objectives across assigned geographies and product lines. Develop sales forecasts, budgets, and performance metrics, while continuously monitoring results to identify opportunities, mitigate risks, and address performance gaps.

Manages key strategic and house accounts, cultivating strong customer relationships and negotiating complex sales agreements with both existing and prospective customers of significant importance to the organization. Provides leadership, coaching, and technical guidance to manufacturers' representatives, ensuring a thorough understanding of products, services, value propositions, marketing initiatives, and sales programs.

Serves as the primary liaison between customers, manufacturers' representatives, and internal factory teams to facilitate effective communication, resolve issues, and drive customer satisfaction. Leads, develops, and motivates a high-performing representative network, fostering accountability, collaboration, and continuous improvement to support long-term business growth and organizational objectives.

Essential Duties and Responsibilities include but are not limited to:

  • Develop, lead, and maintain a high-performing manufacturers' representative network that is well-trained, customer-focused, and aligned with company objectives and growth strategies.

  • Implement and execute regional sales strategies and programs that support corporate goals, annual operating plans, and territory-specific business objectives.

  • Establish sales targets and performance expectations for manufacturers' representatives; monitor results, evaluate effectiveness, and implement corrective actions as necessary to achieve revenue and profitability goals.

  • Develop, recommend, and administer sales policies, procedures, pricing programs, discount structures, and commercial terms to support business objectives while maintaining profitability.

  • Plan, organize, and facilitate regular sales meetings, training sessions, and business reviews to enhance product knowledge, sales effectiveness, market awareness, and team engagement among both internal and external sales personnel.

  • Strengthening customer relationships and expand market presence through executive-level presentations, industry trade shows, customer visits, and coordination of factory tours and demonstrations.

  • Prepare and provide accurate monthly sales forecasts, pipeline updates, market intelligence, and business performance reports, while proactively communicating significant sales opportunities, risks, and market developments to the National Sales Manager - Commercial Representative Sales.

  • Collaborate closely with internal teams, including engineering, customer support, operations, and product management, to ensure alignment and successful execution of customer and business requirements.

  • Travel approximately 25% to 40% of the time to support representative development, customer engagement, business development activities, sales presentations, and the successful closing of strategic opportunities.

  • Participate in company-sponsored meetings, factory training programs, sales conferences, and other professional development activities as required to maintain product expertise and organizational alignment.

Job Requirements

  • Bachelor's Degree in Engineering or equivalent experience required (approximately 10+ years)

  • Minimum of 5 years of experience in a sales management capacity, strongly preferred

BENEFITS:

  • Medical, dental and vision

  • 401K

  • PTO

  • Flexible work arrangements

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

All offers are contingent on a pre-employment drug test and background check

A diverse and inclusive workplace


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