ZipRecruiter

Log In

1

Technical Support Associate Jobs in Oregon (NOW HIRING)

ENTEK INTERNATIONAL LLC

IT Client Engineer

Lebanon, OR · On-site

$25 - $35/hr

If you thrive on solving technical challenges, supporting end users, and helping maintain reliable ... Associate degree in Computer Science, Information Systems, or related field (or equivalent ...

Aptive

$25.25 - $33.50/hr

This role provides specialized technical support for advanced diagnostic and therapeutic imaging ... Associates or higher degree in the biomedical technology or biomedical engineering field; OR

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Oregon

Technical Support Associate information

See Oregon salary details

$11

$26

$60

How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Oregon is $26.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Oregon? The most popular types of Technical Support jobs in Oregon are:
What are popular job titles related to Technical Support Associate jobs in Oregon? For Technical Support Associate jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Oregon look for? The top searched job categories for Technical Support Associate jobs in Oregon are:
What cities in Oregon are hiring for Technical Support Associate jobs? Cities in Oregon with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

IT Client Engineer

ENTEK INTERNATIONAL LLC

Lebanon, OR • On-site

$25 - $35/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Description

Join ENTEK in Lebanon, Oregon!
ENTEK is excited to welcome a Client Engineer to our team in Lebanon, Oregon. If you thrive on solving technical challenges, supporting end users, and helping maintain reliable IT systems in a fast-paced manufacturing environment, this is an excellent opportunity to grow your career.
What You'll Do
As a Client Engineer, you'll provide technical support and infrastructure assistance across a variety of systems, devices, and enterprise applications. You'll work closely with internal users and IT teams to ensure systems remain secure, reliable, and aligned with operational needs.


In this role, you will:

  • Provide technical support for desktops, laptops, mobile devices, and peripherals across Windows, macOS, iOS, and Android platforms
  • Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely
  • Support collaboration platforms including Microsoft 365, Teams, Zoom, and Slack
  • Configure and manage user devices using endpoint management tools such as Microsoft Intune, JAMF, and SCCM
  • Maintain IT asset records and support equipment lifecycle management
  • Apply system updates, patches, and security configurations to maintain secure environments
  • Support endpoint security initiatives including antivirus, encryption, and multi-factor authentication (MFA)
  • Assist with user access and identity management activities
  • Troubleshoot network-related issues including Wi-Fi, VPN, and VoIP systems
  • Participate in system upgrades, cloud migrations, and technology deployment projects
  • Collaborate with infrastructure, cybersecurity, and systems engineering teams
  • Maintain accurate documentation of support activities, procedures, and technical standards
  • Support continuous improvement initiatives and IT best practices

Requirements

What We're Looking ForWe're seeking a service-oriented IT professional with strong troubleshooting skills, technical curiosity, and the ability to work effectively in a collaborative manufacturing environment.


Minimum Qualifications

  • Associate degree in Computer Science, Information Systems, or related field (or equivalent experience)
  • Strong troubleshooting and problem-solving skills
  • Ability to read and interpret technical documentation and procedures
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience supporting end users and enterprise technology systems


Preferred Qualifications

  • Industry certifications such as CompTIA A+, Network+, or Microsoft certifications
  • Experience with Microsoft Intune, JAMF, SCCM, or similar endpoint management tools
  • Experience supporting Microsoft 365 environments
  • Experience working in manufacturing or industrial environments
  • Familiarity with endpoint security and compliance best practices


Your Work Schedule

This is a full-time, non-exempt position working Monday through Friday, day shift. Additional hours may occasionally be required to support operational needs and IT projects.


What Makes ENTEK Different

ENTEK is more than a manufacturing company-we're a team driven by values. Our core DNA is built on:

  • Respect - valuing each person and every contribution
  • Integrity - doing what's right, always
  • Innovation - pushing boundaries with creativity and technology
  • Commitment - to our people, our customers, and our future

When you join ENTEK, you're not just taking a job-you're becoming part of a company that invests in you, your growth, and your success.
Learn more about us at www.entek.com and discover the opportunities waiting for you.
ENTEK is an equal opportunity employer.
ENTEK's locations are non-smoking.

Apply