ZipRecruiter

Log In

2

Remote Manufacturing Technical Support Jobs in Oregon

SpotMe

Technical Support Engineer (US - Remote)

OR · On-site +1

The Technical Support Engineer is the first line of defense and the first line of delight for our ... getting a remote speaker's camera and microphone working minutes before they go on stage, to ...

Bluesight

Technical Support Engineer - PrivacyPro

OR · On-site +1

$30 - $35/hr

... manufacturers. We empower our customers to deliver the right medicine to the right patient at the ... Position Overview We are looking for an energetic Support Engineer who will provide technical and ...

Formfactor

Principal Technical Manufacturing Architect

OR · On-site +1

$155K - $204K/yr

Whether it's improving products, supporting customers, or positively influencing peers and the ... A role is remote-eligible only when it is listed as"Remote" in the job location. Skills: Digital ...

Symbotic

Technical Control Engineer

OR · On-site +1

Provide advanced remote support for electro-mechanical, software, networking, andcontrols-related ... Serve as a technical escalation point and act as the focal lead during major incidents.

ClickHouse

Senior Technical Customer Support Engineer

OR · On-site +1

We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering ... Strong communication skills and the ability to work fully remote with reliable connectivity * A ...

SolarWinds

Federal Premium Support Specialist

OR · On-site +1

We are seeking a Technical Support Engineer to join our US Federal Premium Support team! This role is fully remote and will be part of the team supporting Federal US-Based customers. Team members are ...

Pipeworks Studios

Technical Artist

Eugene, OR · On-site +1

$127K - $152K/yr

The Technical Artist will work with the Senior Technical Artist to support various projects on ... We're happy to support our team no matter where they prefer to work: remote, in office, or hybrid.

Pipeworks Studios

Technical Artist

Eugene, OR · On-site +1

$70K - $82K/yr

Technical Artist Department: Art Employment Type: Fixed Term - Full Time Location: Eugene, OR ... We're happy to support our team no matter where they prefer to work: remote, in office, or hybrid.

Eon

Senior Support Engineer

OR · On-site +1

Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best ... remote employees We're committed to creating a culture of inclusion and equality - across race ...

Industrial Electric Manufacturing

Platform Manager

OR · On-site +1

$70K - $105K/yr

US Remote Reports To: Director, Platform Execution & Delivery Salary Range: $70,000 - $105,000 ... Work with client-specified integrator by communicating schedule and providing technical support ...

next page

Showing results 1-20

All JobsManufacturing Technical Support JobsRemote Manufacturing Technical Support JobsRemote Manufacturing Technical Support Jobs in Oregon

Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Oregon?

For Remote Manufacturing Technical Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Oregon look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Oregon are:

What cities in Oregon are hiring for Remote Manufacturing Technical Support jobs?

Cities in Oregon with the most Remote Manufacturing Technical Support job openings:

Remote Manufacturing Technical Support jobs near you

Technical Support Eng

Canon Medical Systems

Portland, OR • Remote

Full-time

Re-posted 16 days ago

Job description

  • You must have dedicated CT Modality experience to be considered for this position
  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

Apply