Support Specialist
Portland, OR · Remote
You'll provide Level 1 troubleshooting and technical assistance for devices such as barcode ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...
Support Specialist
Portland, OR · Remote
You'll provide Level 1 troubleshooting and technical assistance for devices such as barcode ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...
Technical Product Support - EdTech
OR · Remote
$24 - $26.44/hr
Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization ... Technical Support * Serve as the first point of contact via phone, chat, email, and web-based ...
Technical Product Support - EdTech
OR · Remote
$24 - $26.44/hr
Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization ... Technical Support * Serve as the first point of contact via phone, chat, email, and web-based ...
Technical Product Support - EdTech
OR · Remote
$24 - $26.44/hr
Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization ... Technical Support * Serve as the first point of contact via phone, chat, email, and web-based ...
Technical Product Support - EdTech
OR · Remote
$24 - $26.44/hr
Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization ... Technical Support * Serve as the first point of contact via phone, chat, email, and web-based ...
On-Site Application Support Technician
Beaverton, OR · On-site +1
$19 - $21/hr
... leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark. We offer a ... In this role, you will install, support, and troubleshoot managed print services software (Remote ...
On-Site Application Support Technician
Beaverton, OR · On-site +1
$19 - $21/hr
... leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark. We offer a ... In this role, you will install, support, and troubleshoot managed print services software (Remote ...
Technical Lead - ESA, NEPA, and Interagency Consultation Support
Portland, OR · On-site +1
$80K - $120K/yr
Overview Lynker Corporation is seeking to hire two (2) Technical Leads to support a contract with ... These are full-time, primarily remote positions providing operational oversight for teams ...
Technical Lead - ESA, NEPA, and Interagency Consultation Support
Portland, OR · On-site +1
$80K - $120K/yr
Overview Lynker Corporation is seeking to hire two (2) Technical Leads to support a contract with ... These are full-time, primarily remote positions providing operational oversight for teams ...
Product Design Engineer - Custom Cable Assemblies - Remote
$128K - $154K/yr
Ability to apply analytical and engineering judgment to product development and technical support ... Ability to collaborate effectively across Engineering, Sales, Manufacturing, Quality, Sourcing ...
Product Design Engineer - Custom Cable Assemblies - Remote
$128K - $154K/yr
Ability to apply analytical and engineering judgment to product development and technical support ... Ability to collaborate effectively across Engineering, Sales, Manufacturing, Quality, Sourcing ...
Ability to apply analytical and engineering judgment to product development and technical support ... Ability to collaborate effectively across Engineering, Sales, Manufacturing, Quality, Sourcing ...
Ability to apply analytical and engineering judgment to product development and technical support ... Ability to collaborate effectively across Engineering, Sales, Manufacturing, Quality, Sourcing ...
Position Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues.
Position Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues.
Position Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues.
Position Overview The Technical Support Engineer, MI provides remote technical support for HCUS customers. This engineer must be comfortable making critical decisions while working on complex issues.
Senior Support Engineer
OR · On-site +1
Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ... This role sits at the technical center of how we deliver support. It has two mandates. First, you ...
Senior Support Engineer
OR · On-site +1
Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ... This role sits at the technical center of how we deliver support. It has two mandates. First, you ...
Senior Manufacturing Engineer
OR · Remote
$90K - $124K/yr
Oversee management of tooling and capital investments to support growth. * Perform analysis ... Clearly communicate complex technical information to both technical and non-technical audiences.
Senior Manufacturing Engineer
OR · Remote
$90K - $124K/yr
Oversee management of tooling and capital investments to support growth. * Perform analysis ... Clearly communicate complex technical information to both technical and non-technical audiences.
Sr. Technical Consultant
Portland, OR · On-site +1
SSH and remote access tooling to manage and diagnose infrastructure in hybrid and cloud ... Support Atlassian migrations by providing technical expertise alongside JCMA and CCMA tooling ...
Sr. Technical Consultant
Portland, OR · On-site +1
SSH and remote access tooling to manage and diagnose infrastructure in hybrid and cloud ... Support Atlassian migrations by providing technical expertise alongside JCMA and CCMA tooling ...
Sr AI-Driven Enterprise Support Engineer
OR · On-site +1
Seattle or Hybrid Preferred (Remote Considered) The Future of Enterprise Support Starts Here What ... If you're equally comfortable troubleshooting a complex technical issue and leading a strategic ...
Sr AI-Driven Enterprise Support Engineer
OR · On-site +1
Seattle or Hybrid Preferred (Remote Considered) The Future of Enterprise Support Starts Here What ... If you're equally comfortable troubleshooting a complex technical issue and leading a strategic ...
... and manufacture of life-changing therapies, we are here to support them. How you will make an ... This is done via classroom training, remote instruction, hands-on practice or assist in developing ...
... and manufacture of life-changing therapies, we are here to support them. How you will make an ... This is done via classroom training, remote instruction, hands-on practice or assist in developing ...
Head of Product Support
OR · On-site +1
Strong technical fluency (APIs, debugging, cloud platforms, logs/metrics, dev workflows) * Proven ... remote-first company, with employees working across time zones and locations. This role does not ...
Head of Product Support
OR · On-site +1
Strong technical fluency (APIs, debugging, cloud platforms, logs/metrics, dev workflows) * Proven ... remote-first company, with employees working across time zones and locations. This role does not ...
Customer Support Analyst, Tier 1
OR · Remote
Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams. * Utilize support software for call logging and tracking.
Customer Support Analyst, Tier 1
OR · Remote
Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams. * Utilize support software for call logging and tracking.
Senior Manager, Technical Account Management
OR · Remote
$160K - $190K/yr
Partner closely with Customer Experience leaders, Account Executives (AEs), and Support teams to ... Proven experience managing remote, cross-functional, or geographically distributed technical ...
Senior Manager, Technical Account Management
OR · Remote
$160K - $190K/yr
Partner closely with Customer Experience leaders, Account Executives (AEs), and Support teams to ... Proven experience managing remote, cross-functional, or geographically distributed technical ...
This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Prior technical support experience preferred, especially in IRT or related field * Multilingual ...
This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Prior technical support experience preferred, especially in IRT or related field * Multilingual ...
Lead Technical Program Manager
Salem, OR · Remote
$129K - $167K/yr
What you\'ll do As a Lead Technical Program Manager within the Global Customer Support & Digital ... support investment decisions Job Designation Remote: Employee is not required to be in or near an ...
Lead Technical Program Manager
Salem, OR · Remote
$129K - $167K/yr
What you\'ll do As a Lead Technical Program Manager within the Global Customer Support & Digital ... support investment decisions Job Designation Remote: Employee is not required to be in or near an ...
Lead Technical Program Manager
Salem, OR · Remote
$129K - $168K/yr
What you'll do As a Lead Technical Program Manager within the Global Customer Support & Digital ... support investment decisions Job Designation Remote: Employee is not required to be in or near an ...
Lead Technical Program Manager
Salem, OR · Remote
$129K - $168K/yr
What you'll do As a Lead Technical Program Manager within the Global Customer Support & Digital ... support investment decisions Job Designation Remote: Employee is not required to be in or near an ...
Remote Manufacturing Technical Support information
What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?
To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.
How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?
Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.
What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?
| Aspect | Remote Manufacturing Technical Support | Remote Manufacturing Engineer |
|---|---|---|
| Credentials | Technical certifications, associate degrees, or relevant experience | Bachelor's or higher in engineering or related fields, certifications may vary |
| Work Environment | Customer support centers, remote troubleshooting, on-site visits occasionally | Design, process improvement, remote collaboration, occasional site visits |
| Employer & Industry Usage | Manufacturing companies, equipment suppliers, service providers | Manufacturing firms, engineering consultancies, R&D departments |
| Search & Comparison Intent | Technical support roles, troubleshooting, customer service | Process design, engineering solutions, system optimization |
Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.
What is a remote manufacturing technical support specialist?
A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Oregon? For Remote Manufacturing Technical Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Oregon look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Manufacturing Technical Support jobs? Cities in Oregon with the most Remote Manufacturing Technical Support job openings:
Full-time
Posted 9 days ago
Job description
Support Specialist
Location: Portland, Oregon
Who we are:
At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential. As we think big, we enable what's next by leveraging our knowledge of what's possible today. Join a team where complexity doesn't mean confusion but rather a deep dive into understanding, surfacing with clear options and recommendations.
About the Role:
As a Support Specialist, you’ll be the first point of contact for customers reaching out to our support team. You’ll provide Level 1 troubleshooting and technical assistance for devices such as barcode scanners, thermal printers, mobile computing solutions and ID card printing technology. This position requires strong technical aptitude, a proactive mindset, and a dedication to delivering excellent customer service from initial contact to resolution or escalation.
Who we are looking for:
We’re looking for a service-driven, detail-oriented team member who thrives in a fast-paced environment. You enjoy solving problems, communicating with customers, and continuously building your technical skills. You're dependable, adaptable, and take pride in owning issues through resolution. The ideal candidate has prior experience in a help desk or technical support role and is confident managing multiple cases with professionalism and care.
What You’ll Do
- Serve as the primary contact for incoming support phone calls and email tickets
- Troubleshoot and resolve basic technical issues related to supported hardware and software
- Accurately document all customer interactions in our case management system (NetSuite)
- Escalate more complex issues to Support Specialist II when appropriate
- Deliver positive and professional communication in all customer interactions
- Maintain case compliance and schedule adherence based on assigned support hours
- Participate in ongoing technical training and process improvements
Qualifications & Skills
- 1+ years of experience in technical support or help desk role
- Strong troubleshooting and problem-solving skills
- Excellent verbal and written communication skills
- High attention to detail with strong documentation habits
- Proficient in Microsoft Office Suite (Outlook, Excel, Word)
- Basic understanding of networking concepts (e.g., Wi-Fi, IP settings, device connectivity)
- Ability to work independently in a structured, remote environment
Physical Demands
This is a fully remote, desk-based position. You must have a dedicated home office setup with a stable high-speed internet connection. The role requires extended periods of sitting, working on a computer, and using a headset and other standard office equipment.