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Remote Manufacturing Technical Support Jobs in Portland, OR

Amat

Technical Support Engineer (TSE) MDP

Beaverton, OR · On-site +1

$96K - $132K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems ...

Amat

Technical Support Engineer (TSE) MDP

Portland, OR · On-site +1

$96K - $132K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems ...

Suvoda

Software Support Specialist

Portland, OR · Remote

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Prior technical support experience preferred, especially in IRT or related field * Multilingual ...

New

Bodor

Sales Engineer/ Sales Manager

Portland, OR · On-site +1

$65K - $85K/yr

Provide technical support to clients, troubleshoot product issues, and recommend improved materials ... This is a fully remote position, but frequent travel to visit customers in the western coastal area ...

ITW Avery Weigh-Tronix

Dillon Product Manager

OR · Remote

$80K - $121K/yr

... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...

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Remote Manufacturing Technical Support information

See Portland, OR salary details

$15

$27

$47

How much do remote manufacturing technical support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote manufacturing technical support in Portland, OR is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Portland, OR? For Remote Manufacturing Technical Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Portland, OR look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Manufacturing Technical Support jobs? Cities near Portland, OR with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you
Technical Support Eng

Technical Support Eng

Canon Medical Systems USA

Portland, OR • Remote

Other

Posted 5 days ago

Canon Medical Systems USA rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

226th of 486 rated machine equipment manufacturers

Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operationsa modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions (FMIas) occurring within the zone. Monitor the status and facilitate the completion of all FMIas within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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