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Weekend Remote Network Support Jobs in Oregon (NOW HIRING)

This position is remote with in-person training required at our High Point, NC location** Why Lumos ... Work scheduled shifts including nights, weekends, & holidays based on business needs. * Perform ...

Network Security Engineer

OR ยท On-site +1

$104K - $142K/yr

Architect secure, low-latency remote access and mesh VPN solutions for intra-fleet communication, field support and fleet maintenance. * Work with customers for networking integration. * Governance ...

Manager, Remote Sales Support

OR ยท On-site +1

$70K - $80K/yr

Through our network of approximately 869,000 rooms appealing to the everyday traveler, Wyndham ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Through our network of approximately 869,000 rooms appealing to the everyday traveler, Wyndham ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

NETWORK ENGINEER

OR ยท On-site +1

Senior Network Engineer for Atos Public Safety's Next-Generation 9-1-1 solution (NG9-1-1). Atos ... Provide on-call technical support after hours and on weekends as needed. * Document designs and ...

... supported, as a whole person, at work and beyond. Together, Every Step is how we continue to ... US - CA Remote Goleta Interested applicants mustresidein one of the following approvedstates:

Senior Support Engineer

OR ยท On-site +1

You'll troubleshoot customer issues using logs, networking, system administration, and facilitate ... Participate in on-call rotation for after-hours, holiday, and weekend support coverage ...

This role is fully remote and will be part of the team supporting Federal US-Based customers. Team ... Knowledge of common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email ...

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Weekend Remote Network Support information

What is the difference between Weekend Remote Network Support vs Weekend Remote IT Help Desk Support?

AspectWeekend Remote Network SupportWeekend Remote IT Help Desk Support
CertificationsNetwork+, CCNAA+, Network+
Work EnvironmentNetwork troubleshooting, infrastructureUser support, software issues
Industry UsageIT services, networking companiesHelp desk, tech support services
Common Search IntentNetwork issues, remote network supportHelp desk, user support questions

Weekend Remote Network Support focuses on troubleshooting and maintaining network infrastructure remotely, requiring certifications like Network+ or CCNA. In contrast, Weekend Remote IT Help Desk Support handles user inquiries and software issues, often with A+ or Network+ certifications. Both roles are remote, but they serve different technical needs within IT support services.

What are popular job titles related to Weekend Remote Network Support jobs in Oregon?

For Weekend Remote Network Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Network Support jobs in Oregon look for?

The top searched job categories for Weekend Remote Network Support jobs in Oregon are:

What cities in Oregon are hiring for Weekend Remote Network Support jobs?

Cities in Oregon with the most Weekend Remote Network Support job openings:

Network Support Specialist

OR โ€ข On-site, Remote

Full-time

Posted 8 days ago


Job description

Lumos is looking for a full-time Network Support Specialist I! Our Network Support Specialists are the first line of technical support-playing a key role in delivering fast, reliable solutions to our customers. In this role, you'll work directly with residential and small business customers to troubleshoot and resolve issues across Voice, Data, Security, and Video services.

You'll gain hands-on experience with technologies like IPTV, POTS, DSL, and fiber-to-the-premise broadband, while helping manage escalations, monitor service performance, and support internal network operations. If you're someone who enjoys solving problems, thrives in a fast-paced environment, and has a passion for helping others through technology, this is a great opportunity to grow your skills and make an impact.

ย **This position is remote with in-person training required at our High Point, NC location**

Why Lumos:

Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.

Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.

What You'll Do:

  • Troubleshoot and resolve technical issues across hardware, software, video, broadband, & phone services for residential and small business customers.
  • Support both Business and Residential products, delivering effective solutions in a timely manner.
  • Accurately document all interactions and updates in the service database throughout each stage of the support process.
  • Monitor outages and maintenance events, gathering data and escalating when needed.
  • Identify root causes, implement solutions, & escalate unresolved issues as appropriate.
  • Demonstrate adaptability and retention of product knowledge while effectively managing multiple priorities in a fast-paced environment.
  • Represent the company professionally by practicing the Articles of Excellence & delivering quality service.
  • Work scheduled shifts including nights, weekends, & holidays based on business needs.
  • Perform additional tasks as assigned to meet business goals.

What You'll Bring:

  • 1+ years of experience in customer support, network troubleshooting, or technical service-preferably within the telecommunications industry.
  • High school diploma or equivalent required; technical certifications or relevant coursework are a plus.
  • Comfortable reading and applying technical documentation, manuals, and procedures.
  • Demonstrated proficiency using computer, email applications, and Microsoft Office.

What Makes You a Great Fit:

  • Strong problem-solving skills with the ability to think critically and resolve technical issues efficiently.
  • Ability to thrive in a fast-paced environment and stay focused when managing multiple tasks.
  • Organized and dependable, with a proven ability to manage multiple support tickets while ensuring accuracy and follow-through.
  • Strong communicator with the ability to explain technical information clearly and simply.

Physical Requirements:

  • Frequent sedentary periods using computers, keyboard, and other peripherals.
  • Near-constant use of sight, speech, hearing, comprehension, and reasoning.