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Contract Remote Technical Account Manager Jobs in Oregon

NICE

Technical Account Manager

OR · On-site +1

The Technical Account Manager (TAM) begins to engage with the customer before they go live on the ... This does not constitute a written or implied contract of employment.

FireMon

Technical Account Manager

OR · On-site +1

The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services ...

Azul

Technical Account Manager

OR · On-site +1

  • Medical

  • Dental

  • Retirement

  • PTO

About the Role The Technical Account Manager (TAM) is a deeply technical post-sales role focused on ... remote-first, paid time off, company shutdown, holidays Work with top experts worldwide whom ...

NICE

Technical Account Manager

OR · On-site +1

The Technical Account Manager (TAM) is a trusted advisor to NICE's customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer's priorities ...

NinjaTrader

Director, Technical Account Management

OR · On-site +1

$165K - $185K/yr

  • Retirement

  • PTO

As Director of Technical Account Management at NinjaTrader, you will own the vision, structure, and ... There may be remote flexibility for exceptional candidates in the following states: California ...

IMCD Group

Technical Account Manager, Inside Sales Work Location ... Remote in the Cleveland and Philadelphia Areas Only. No relocation fees provided at this time.

Ping Identity

Technical Account Manager

OR · On-site +1

$120K - $140K/yr

As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with their Ping solutions. As part of the company's Global ...

Ping Identity

Senior Technical Account Manager

OR · On-site +1

$155K - $180K/yr

As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and ...

Dataiku

Sr Technical Account Manager - East

OR · On-site +1

Technical Account Managers are highly experienced Architects who are comfortable with a very client ... Some knowledge in ML Ops What does the hiring process look like? #LI-Remote #LI-AN1 * Initial call ...

New

Envoy Global, Inc.

Account Manager

OR · On-site +1

$60K - $75K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our Account Manager you will be required to: * Monitor personal and team inboxes and serve as the primary ...

NICE

Principal AI-Driven Enterprise Support Engineer

OR · On-site +1

Seattle or Hybrid Preferred (Remote Considered) Help Define the Future of AI-Augmented Enterprise ... Technical Account Management * Customer Advocacy * AI-Augmented Operations You'll engage directly ...

Envoy Global, Inc.

Strategic Account Manager

OR · On-site +1

$95K - $125K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our ... contracts * Participate and, where appropriate, lead internal trainings for account management team ...

Wrike

Account Manager L5

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Managing the full sales cycle from opportunity identification through contract negotiation and ... Experience conducting engaging remote product demonstrations via video conferencing * Experience ...

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Contract Remote Technical Account Manager information

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the most commonly searched types of Remote Technical Account Manager jobs in Oregon?

The most popular types of Remote Technical Account Manager jobs in Oregon are:

What are popular job titles related to Contract Remote Technical Account Manager jobs in Oregon?

For Contract Remote Technical Account Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Contract Remote Technical Account Manager jobs in Oregon look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Oregon are:

What cities in Oregon are hiring for Contract Remote Technical Account Manager jobs?

Cities in Oregon with the most Contract Remote Technical Account Manager job openings:

Contract Remote Technical Account Manager jobs near you

Technical Account Manager

Varonis

Portland, OR • Remote

Full-time

Re-posted 19 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

181st of 245 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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