ZipRecruiter

Log In

1

Technical Support Associate Jobs in Oregon (NOW HIRING)

Biamp

IT Support Technician I

Beaverton, OR · On-site

$22.25 - $30.75/hr

In this role, you will provide first-tier technical support to end users, implement effective ... Associates degree in computer science, information technology, or related field preferred * Solid ...

Biamp

IT Support Technician I

Beaverton, OR · On-site

$22.25 - $30.75/hr

In this role, you will provide first-tier technical support to end users, implement effective ... Associates degree in computer science, information technology, or related field preferred * Solid ...

Manpower

Customer Service Associate

Salem, OR · On-site

$20/hr

Experienced Customer Service Associate We are seeking a skilled and customer-focused Experienced ... Provide technical support via telephone, and/or email to end users and administrators of Onity ...

AA2IT

Desktop support Technician

Salem, OR · On-site

$20.50 - $26/hr

... associates. • Interacts with customers, responding to routine technical questions or request for information. Qualifications : Required : • 3-6 years' experience supporting PC Hardware and ...

A-dec

Software Support Specialist I

Newberg, OR · On-site

Software Support Specialist (SSS) I At A-dec, we do more than create the highest quality products ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

A-dec

Software Support Specialist I

Newberg, OR · On-site

Software Support Specialist (SSS) I At A-dec, we do more than create the highest quality products ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

Bay Area Hospital

IT Support Tech I - FT

Coos Bay, OR · On-site

$23.59 - $35.02/hr

POSITION SUMMARY Serves a crucial role as the initial contact in providing tier 1 technical support ... Associate's degree or equivalent experience preferred * CompTIA + certificate preferred EXPERIENCE

New

A-dec, Inc.

Software Support Specialist I

Newberg, OR · On-site

Overview The Software Support Specialist (SSS) I addresses and troubleshoots complex software ... Coursework towards an associate or bachelor's degree in a technical field like computer science ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Oregon

Technical Support Associate information

See Oregon salary details

$11

$26

$60

How much do technical support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical support associate in Oregon is $26.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $27.98 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Oregon?

The most popular types of Technical Support jobs in Oregon are:

What are popular job titles related to Technical Support Associate jobs in Oregon?

For Technical Support Associate jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Oregon look for?

The top searched job categories for Technical Support Associate jobs in Oregon are:

What cities in Oregon are hiring for Technical Support Associate jobs?

Cities in Oregon with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $54,305 per year, or $26.1 per hour.

IT Support Technician I

Biamp

Beaverton, OR • On-site

$22.25 - $30.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.
We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The role, at a glance:
We are seeking a motivated IT Support Technician I with some prior experience to join our technical support team in maintaining our organization's desktop and mobile infrastructure. In this role, you will provide first-tier technical support to end users, implement effective troubleshooting, and carry out essential IT tasks. You will work under the guidance of senior technicians while applying and expanding your skills in a Microsoft environment, with some Apple and Linux.
How you'll contribute:
  • Resolve user inquiries and technical issues via phone, email, and ticketing system
  • Perform thorough troubleshooting for hardware and software problems
  • Manage account setup, password resets, and access management
  • Escalate complex technical issues to higher-tier support personnel with proper documentation
  • Execute software installation and updates on end-user devices
  • Conduct regular maintenance tasks on computers, printers, and other peripheral devices
  • Maintain accurate inventory of IT equipment and supplies
  • Configure and deploy workstations for new employees
  • Create comprehensive documentation for technical issues and their resolutions
  • Implement established IT procedures and protocols
  • Participate in training to expand technical knowledge and skills
  • Master company systems and standard operating procedures
  • Deliver concise training to end users on software applications
  • Develop how-to guides for frequently asked questions
  • Support users with Microsoft 365 applications and other standard software

You'll also support by:
  • Assisting with minor projects under supervision of the IT Manager
  • Identifying potential improvements to current support processes
  • Participating actively in team meetings and contributing ideas

A successful candidate should have:
  • 1-3 years in an IT support role
  • Associates degree in computer science, information technology, or related field preferred
  • Solid understanding of Windows and macOS operating systems
  • Proficiency with Microsoft 365 applications (Outlook, Word, Excel, Teams)
  • Demonstrated knowledge of computer hardware components and peripherals
  • Understanding of networking concepts and troubleshooting
  • Strong verbal and written communication with the ability to explain technical concepts to non-technical users
  • Strong customer service orientation and a positive attitude
  • Demonstrated ability to analyze issues and implement appropriate solutions
  • CompTIA A+ certification preferred; additional certifications a plus

Work environment:
  • This is an onsite position based in Beaverton, OR
  • Routine use of standard office equipment
  • Prolonged periods of sitting or standing

What we offer:
  • Medical, Dental, and Vision
  • 3 weeks annual PTO and 9 paid holidays
  • 401(k) + matching
  • Employer-paid base life insurance, short, and long-term disability
  • Health savings accounts (with Biamp contribution) and flexible spending accounts
  • Tuition reimbursement
  • Charitable donation matching
  • Discretionary company achievement bonus
  • Referral bonuses

Who is Biamp?
We make the world's most extraordinary audio and video solutions. For over 50 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As we grow to meet our customers' needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.
About our company:
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don't succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.
Biamp logo

About Biamp

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Beaverton, OR, US

Year founded

1976

View All Biamp Jobs

Apply